[missing-sync-winmobile-talk] Syncing new Verizon Motorola Q to Mac

[Mark Shunk]

I got to the update on my Mac, and am downloading it.  Not sure how I'll
load it into the phone??  I tried directly accessing it from the Q but no
luck.  I have a PC also - may try to connect on that for the download.


On 10/26/06 7:50 AM, "Brian M. Criscuolo" <bcriscuolo at markspace.com> wrote:

> You may have to start at <http://direct.motorola.com> and navigate to
> the update that is available, as it looks as if Motorola has changed
> some things.
> 
> Turning off the phone via the wireless manager is likely turning BT
> off as well (if you don't have the latest Q update) and that would be
> the root of the problem.
> 
> b
> 
> On Oct 26, 2006, at 7:47 AM, Mark Shunk wrote:
> 
>> Hi Brian,
>> 
>> I'm running MissingSync 2.5.1 - just downloaded yesterday.  I've
>> turned off
>> the phone via Wireless Manager, Blue Tooth is "discoverable."  I get a
>> screen indication that the Q is establishing a USB connection, but
>> nothing
>> happens.  I'm getting an error 0x81000181 on the Q, if that helps.
>> 
>> Finally, I've tried going to
>> http://direct.motorola.com/hellomoto/motosupport/source/
>> SoftwareUpdateSummar
>> y.asp, but it is telling me there is no page at that location.
>> 
>> Any thoughts?
>> 
>> Mark
>> 
>> 
>> On 10/26/06 7:08 AM, "Brian M. Criscuolo"
>> <bcriscuolo at markspace.com> wrote:
>> 
>>> Mark and Charney,
>>> 
>>> Please see: <http://www.markspace.com/support/kb.php?
>>> x=&mod_id=2&id=2779>
>>> 
>>> The Q is an odd device in how it does some things via Bluetooth;
>>> ActiveSync is one of them. The update available for the device makes
>>> things a little easier though - and more in line with how most other
>>> devices are able to go into a "bt enabled" flight mode.
>>> 
>>> b
>>> 
>>> On Oct 26, 2006, at 6:59 AM, Mark Shunk wrote:
>>> 
>>>> Thanks Charney.  I am able to get the "Q" to pair with my Mac, but
>>>> it acts
>>>> like ActiveSync doesn't see the Mac at all.  I have a friend whose
>>>> "Q" works
>>>> fine with his Mac using MissingLinc.  Very frustrating!
>>>> 
>>>> Mark
>>>> 
>>>> 
>>>> On 10/26/06 4:02 AM, "Charney Magri" <charney.magri at gmail.com>
>>>> wrote:
>>>> 
>>>>> Hi Mark,
>>>>> 
>>>>> Unfortunately I too am a consumer trying desperately to seek help
>>>>> from
>>>>> the not so helpful Markspace. If I find someone to help me out I
>>>>> will
>>>>> pass on your details.
>>>>> 
>>>>> Best,
>>>>> 
>>>>> 
>>>>> 
>>>>> On 10/26/06, Mark Shunk <mshunk at fuse.net> wrote:
>>>>>> I have a new Motorola Q that I am unable to sync.  I have a
>>>>>> Bluetooth
>>>>>> connection that "sees" my computer, but when the device attempts
>>>>>> to sync I
>>>>>> get a message telling me I have to install Active Sync on my
>>>>>> computer.  I am
>>>>>> running MissingSync for Windows Mobile 2.5.1.  My device does not
>>>>>> show in
>>>>>> the Missing Sync 'device window' when I open the application.
>>>>>> Would welcome
>>>>>> help figuring this out.  Thanks
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
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>>> 
>>> 
>>> 
>>> ********************
>>> Brian M. Criscuolo
>>> Lead Software Engineer
>>> Mark/Space, Inc.
>>> bcriscuolo at markspace.com
>>> <http://www.markspace.com>
>>> 
>>> 
>>> 
>>> 
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>> 
>> 
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> 
> 
> 
> ********************
> Brian M. Criscuolo
> Lead Software Engineer
> Mark/Space, Inc.
> bcriscuolo at markspace.com
> <http://www.markspace.com>
> 
> 
> 
> 
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