[missing-sync-winmobile-talk] Synchronisation problem ... Or am I doing something wrong ?

[Ken Freeman]

On Jul 14, 2006, at 12:01 AM, Christoph Ehret wrote:

> Hi,
>
> Each time I want to synchronise my phone with my Address Book, it just
> take the address of the owner of the computer and the address of  
> Apple.
> All my other contacts are never copied to my phone. Why that ? As my
> phone is new, of course I have no contacts on it, but all the contacts
> reside on the computer in Address Book. Is this behavior normal ?

This behavior sounds as if your Address Book data is not updating the  
Sync Service data. The Missing Sync actually syncs with the Apple  
Sync Service data, which must only have the "My Card" and Apple  
computer data.

Try this:

1) Open Address Book and choose Back up Address Book from the File  
menu. Save the file to your desktop.
2) Then choose Revert to Address Book Backup from the File menu and  
choose the backup file you made in step 1
3) When Address Book is done importing your contacts, quit Address Book.
4) Launch iSync
5) Choose "Preferences" from the iSync menu
6) Make sure that the "Enable syncing on this computer" is selected.  
If it was not, that might explain why Sync Service only had a portion  
of your data.
7) Select the "Reset Sync History" button. This may take a few  
minutes. You'll notice at the bottom of the iSync window the status  
of the reset. When the reset is complete that bottom area will be  
clear and the Reset Sync History button will be enabled again.
8) Restart your Mac
9) It would be best to clear your device using the Start > Accessores  
 > Clear Storage option on the Qtek 8310 (I have the same phone) :-).  
Note that this will erase all the data and apps on your device. You  
could try to sync without this step if you wanted.
10) Connect and Sync

Ken

>
> I synchronize with USB, as I cannot sync with Bluetooth (I followed  
> the
> instructions on the page, but each time the pairing is done, I cannot
> find the missing synk service, which is installed on the phone).
>
> By the way, I use the 2.5 beta version with a Qtek 8310 (Windows  
> Mobile
> 5).
>
> Are my problems due to the beta version or are they elsewhere ?
>
> Thanks for your answers.
>
> Chris
>
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