[missing-sync-winmobile-talk] Failed with 2.5B2 too
Andy McMullin
Andy at rickham.net
Mon Jul 10 11:07:21 PDT 2006
Brilliant!!!
Saved contact pictures from 'phone;
Reverted database;
Told iSync to reset the history;
Re-synced with .Mac (overwriting it with this machine);
Hard reset 'phone;
Let 'phone re-load the stuff O2 puts onto it on initial startup;
Connected to sync;
Told it that it was the same device I'd used before;
Waited for 20 minutes while it did its bit.
WORKED. I now have my calendars from the mac (including birthdays and
anniversaries) transferred onto the 'phone (along with my contacts
and tasks of course).
Now just waiting for the version that syncs contact photos (and their
individual ringtones too of course)!!
Thanks to both Ken and Blaine for that
Andy
On 10 Jul 2006, at 17:34, Ken Freeman wrote:
> Since Blaine could sync fine with the data files you sent him, you
> may want to try to import that data, just like Blaine did and see
> if you can then sync. I suggest you try this:
>
> 1) Use the "Revert to database backup" option in iCal and "Revert
> to Address Book backup" option in Address Book to import the same
> data files that you sent Blaine.
> 2) Then use the iSync preference option to "Reset Sync History"
> 3) Then Hard Reset your device
> 4) Connect and sync. If you get the previously connected device
> dialog choose the same device name in the pop-up menu.
>
> I'm hoping that steps 1 and 2 above will clean up your Sync Service
> data so you no longer get the NSRangeException errors.
>
> Ken
>
> On Jul 9, 2006, at 11:39 AM, Andy McMullin wrote:
>
>> Hi Blaine,
>>
>> I received no response to my mailings about the tests I ran trying
>> to get my calendar to work with 2.5b1 -- but I downloaded and
>> tried with the new 2.5B2 anyway. Just to confirm what I said in
>> the mailings -- there's loads of memory, I've tried all the
>> variants of overwriting, I always get the same thing -- tasks and
>> contacts sync OK, calendar errors with an "index beyond bounds"
>> error.
>>
>> Having been reassured by you that my calendars worked when you
>> tried them I decided to "go the whole hog" and completely clear my
>> XDA before trying to sync with the new revision. I therefore
>> returned it to factory default settings (using the option from the
>> system page).
>>
>> I also deleted the application on my Mac and all items relating to
>> MissingSync in my Library and the system Library too.
>>
>> Interestingly, when I connected my phone to the mac (via USB) I
>> received a prompt on the Mac that I would have to acknowledge
>> software installation of a cab on the phone. However the phone
>> just said it had installed the cab (no acknowledgement required).
>>
>> More interestingly the display on Missing Sync shows that my
>> Device is a Pocket_PC -- which it's not: it's a Windows 5 phone --
>> then again, that may not matter.
>>
>> Contacts synced across fine (although without pictures, but what
>> do you expect?).
>>
>> Calendar Events? Nope! The usual -- NSRangeException *** -
>> [NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
>>
>> Calendar Tasks: synced fine, just like the contacts.
>>
>> So, there's still something wrong even with the latest version and
>> a completely cleared phone.
>>
>> Any hints or suggestions (other than running Windows, Outlook and
>> ActiveSync in a virtual machine on my Mac) would be gratefully
>> received.
>>
>> Regards
>> Andy
>>
>>
>> On 3 Jul 2006, at 23:09, Blaine Wilson wrote:
>>
>>> HI Andy,
>>>
>>> Thank you for the file. Odd, the entire database synced fine for
>>> me to my handheld, including the birthdays and anniversaries
>>> calendars. (I am using a different handheld device though...a
>>> QTEK 8300 rather than an XDA).
>>>
>>> I'm curious, will the sync complete if you do a desktop
>>> overwrites handheld sync for Events and Tasks? (If you haven't
>>> tried this, please try setting your Events and Tasks plugins to
>>> desktop overwrites handheld. However, only do this if your
>>> desktop data is complete.)
>>>
>>> Also, please check to make sure you have plenty of memory
>>> available on your handheld. (At least a couple MB.)
>>>
>>> Please let me know what you find.
>>>
>>> Regards,
>>>
>>> Blaine
>>> QA Engineer
>>> Mark/Space
>>>
>>>
>>> On Jul 3, 2006, at 1:55 PM, Andy McMullin wrote:
>>>
>>>> Hi Blaine,
>>>>
>>>> Attached is a recent backup of my iCal data again. As I said
>>>> last time I sent it, you will see that I have a number of
>>>> calendars. The one called "Birthdays" is created automatically
>>>> by the Apple address book and is the only one with perpetually
>>>> repeating events. These are handled fine by the Micro$oft
>>>> ActiveSync from Window$ :-(
>>>>
>>>> I have tried reducing my calendar synchronisation to just the
>>>> "coastguard" one -- no perpetual events -- and even to a
>>>> calendar I created with just one appointment in it; but I still
>>>> get the same report about an array with an index out of bounds.
>>>> I am really beginning wonder if it's a function of the XDA
>>>> rather than something simple. Then again, Microsoft's ActiveSync
>>>> works fine with all the calendars and the contacts, so
>>>> MissingSync ought to work too.
>>>>
>>>> It's just so frustrating -- I don't want to use a windows
>>>> machine to synch my calendar and contacts: but it's the only
>>>> thing that works at the moment. Unfortunately it also syncs the
>>>> pictures from contacts (I know, you're working on that one) and
>>>> manages the birthdays that Apple's software creates too (I use
>>>> an add-on to get Outlook to know about my Apple iCal).
>>>>
>>>> I really want your software to work. What can I do to help here?
>>>>
>>>> Andy
>>>>
>>>>
>>>>
>>>> <iCal - 30:06:2006.icbu>
>>>>
>>>>
>>>>
>>>> On 3 Jul 2006, at 21:16, Blaine Wilson wrote:
>>>>
>>>>>>>>
>>>>>
>>>>> Hi Andy,
>>>>>
>>>>> My name is Blaine and I'm in QA and would like to work with you
>>>>> on this issue, to see if we can reproduce it on our end.
>>>>>
>>>>> If you have a simple calendar that causes this problem, please
>>>>> send either a copy of the calendar, or a backup of your ical
>>>>> data. (Just attach it to your reply.)
>>>>>
>>>>> To export the ical database, choose File > Back up Database in
>>>>> iCal.
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Regards,
>>>>>
>>>>> Blaine
>>>>> QA Engineer
>>>>> Mark/Space
>>>>>
>>>>>
>>>>>>>>> From: Andy McMullin <Andy at rickham.net>
>>>>>>>>> Date: June 30, 2006 1:08:18 PM PDT
>>>>>>>>> To: The Missing Sync for Windows Mobile Discussion List
>>>>>>>>> <missing-sync-winmobile-talk at lists.markspace.com>
>>>>>>>>> Subject: Re: [missing-sync-winmobile-talk] New Windows
>>>>>>>>> Mobile beta candidate (2.5b1) now available
>>>>>>>>> Reply-To: The Missing Sync for Windows Mobile Discussion
>>>>>>>>> List <missing-sync-winmobile-talk at lists.markspace.com>
>>>>>>>>>
>>>>>>>>> Unfortunately, same problem as all the previous releases I
>>>>>>>>> have tried. An error log with the calendars (and deletion
>>>>>>>>> of the calendar on my XDA) stating:
>>>>>>>>>
>>>>>>>>> 6/30/06 20:09:49 MSUI: Mark/Space Calendar Events: Locked
>>>>>>>>> com.markspace.syncservices
>>>>>>>>> 6/30/06 20:09:49 MSUI: Mark/Space Calendar Events: Locked
>>>>>>>>> Event
>>>>>>>>> 6/30/06 20:09:52 MSUI: Mark/Space Calendar Events: RAPI
>>>>>>>>> failed to return last sync info.
>>>>>>>>> 6/30/06 20:09:52 MSUI: Mark/Space Calendar Events:
>>>>>>>>> Preparing for refresh sync.
>>>>>>>>> 6/30/06 20:11:29 MSUI: Mark/Space Calendar Events:
>>>>>>>>> NSRangeException *** -[NSCFArray objectAtIndex:]: index (0)
>>>>>>>>> beyond bounds (0)
>>>>>>>>> 6/30/06 20:11:31 MSUI: Mark/Space Calendar Events:
>>>>>>>>> completePIMUpload called.
>>>>>>>>>
>>>>>>>>> I've sent copies of my calendars to support but had no
>>>>>>>>> response from them. They did say it might be an event
>>>>>>>>> without an end date (which, of course, is all birthdays
>>>>>>>>> automatically created by the Apple calendar) but I still
>>>>>>>>> get the same error with a simple calendar of only a few
>>>>>>>>> entries: and none without an end date. I think there's
>>>>>>>>> something more fundamentally wrong when working with an XDA
>>>>>>>>> mini, but cannot prove it.
>>>>>>>>>
>>>>>>>>> Oh well. Seemed like a good idea at the time.
>>>>>>>>>
>>>>>>>>> Andy
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 30 Jun 2006, at 01:56, Eric Ullman wrote:
>>>>>>>>>
>>>>>>>>>> Greetings,
>>>>>>>>>>
>>>>>>>>>> We have just posted beta candidate 1 for the 2.5 release
>>>>>>>>>> (2.5b1). This version adds fast sync! No longer is slow
>>>>>>>>>> sync the only option. This means that only changed records
>>>>>>>>>> are synced after the first complete sync.
>>>>>>>>>>
>>>>>>>>>> A note of caution: Do not use this build to sync your
>>>>>>>>>> Windows Mobile device with more than one Mac, or data loss
>>>>>>>>>> may occur.
>>>>>>>>>>
>>>>>>>>>> Complete release notes are available via the Testing page
>>>>>>>>>> (linked below).
>>>>>>>>>>
>>>>>>>>>> Mark/Space strongly cautions customers that this is pre-
>>>>>>>>>> release software; it is not quite feature-complete or bug-
>>>>>>>>>> free. All testers should make backups before installing
>>>>>>>>>> this release. Complete details on the 2.5b1 build,
>>>>>>>>>> including requirements, bug report form access, known
>>>>>>>>>> issues, release notes and download links, are accessible
>>>>>>>>>> from the Testing page on the Mark/Space website.
>>>>>>>>>>
>>>>>>>>>> http://www.markspace.com/testing/
>>>>>>>>>>
>>>>>>>>>> Discussion of issues related to pre-release builds takes
>>>>>>>>>> place on a different list, missing-sync-winmobile-testing.
>>>>>>>>>> You can join the testing list from the Testing page linked
>>>>>>>>>> above.
>>>>>>>>>>
>>>>>>>>>> Thank you kindly,
>>>>>>>>>> Eric
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Eric Ullman
>>>>>>>>>> Director of Marketing
>>>>>>>>>> Mark/Space, Inc.
>>>>>>>>>> eullman at markspace.com
>>>>>>>>>>
>>>>>>>>>>
>>
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--
Regards
Andy, G8TQH
http://www.rickham.net/
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