[missing-sync-winmobile-talk] Failed with 2.5B2 too
Andy McMullin
Andy at rickham.net
Sun Jul 9 11:39:34 PDT 2006
Hi Blaine,
I received no response to my mailings about the tests I ran trying to
get my calendar to work with 2.5b1 -- but I downloaded and tried with
the new 2.5B2 anyway. Just to confirm what I said in the mailings --
there's loads of memory, I've tried all the variants of overwriting,
I always get the same thing -- tasks and contacts sync OK, calendar
errors with an "index beyond bounds" error.
Having been reassured by you that my calendars worked when you tried
them I decided to "go the whole hog" and completely clear my XDA
before trying to sync with the new revision. I therefore returned it
to factory default settings (using the option from the system page).
I also deleted the application on my Mac and all items relating to
MissingSync in my Library and the system Library too.
Interestingly, when I connected my phone to the mac (via USB) I
received a prompt on the Mac that I would have to acknowledge
software installation of a cab on the phone. However the phone just
said it had installed the cab (no acknowledgement required).
More interestingly the display on Missing Sync shows that my Device
is a Pocket_PC -- which it's not: it's a Windows 5 phone -- then
again, that may not matter.
Contacts synced across fine (although without pictures, but what do
you expect?).
Calendar Events? Nope! The usual -- NSRangeException *** -[NSCFArray
objectAtIndex:]: index (0) beyond bounds (0)
Calendar Tasks: synced fine, just like the contacts.
So, there's still something wrong even with the latest version and a
completely cleared phone.
Any hints or suggestions (other than running Windows, Outlook and
ActiveSync in a virtual machine on my Mac) would be gratefully received.
Regards
Andy
On 3 Jul 2006, at 23:09, Blaine Wilson wrote:
> HI Andy,
>
> Thank you for the file. Odd, the entire database synced fine for me
> to my handheld, including the birthdays and anniversaries
> calendars. (I am using a different handheld device though...a QTEK
> 8300 rather than an XDA).
>
> I'm curious, will the sync complete if you do a desktop overwrites
> handheld sync for Events and Tasks? (If you haven't tried this,
> please try setting your Events and Tasks plugins to desktop
> overwrites handheld. However, only do this if your desktop data is
> complete.)
>
> Also, please check to make sure you have plenty of memory available
> on your handheld. (At least a couple MB.)
>
> Please let me know what you find.
>
> Regards,
>
> Blaine
> QA Engineer
> Mark/Space
>
>
> On Jul 3, 2006, at 1:55 PM, Andy McMullin wrote:
>
>> Hi Blaine,
>>
>> Attached is a recent backup of my iCal data again. As I said last
>> time I sent it, you will see that I have a number of calendars.
>> The one called "Birthdays" is created automatically by the Apple
>> address book and is the only one with perpetually repeating
>> events. These are handled fine by the Micro$oft ActiveSync from
>> Window$ :-(
>>
>> I have tried reducing my calendar synchronisation to just the
>> "coastguard" one -- no perpetual events -- and even to a calendar
>> I created with just one appointment in it; but I still get the
>> same report about an array with an index out of bounds. I am
>> really beginning wonder if it's a function of the XDA rather than
>> something simple. Then again, Microsoft's ActiveSync works fine
>> with all the calendars and the contacts, so MissingSync ought to
>> work too.
>>
>> It's just so frustrating -- I don't want to use a windows machine
>> to synch my calendar and contacts: but it's the only thing that
>> works at the moment. Unfortunately it also syncs the pictures from
>> contacts (I know, you're working on that one) and manages the
>> birthdays that Apple's software creates too (I use an add-on to
>> get Outlook to know about my Apple iCal).
>>
>> I really want your software to work. What can I do to help here?
>>
>> Andy
>>
>>
>>
>> <iCal - 30:06:2006.icbu>
>>
>>
>>
>> On 3 Jul 2006, at 21:16, Blaine Wilson wrote:
>>
>>>>>>
>>>
>>> Hi Andy,
>>>
>>> My name is Blaine and I'm in QA and would like to work with you
>>> on this issue, to see if we can reproduce it on our end.
>>>
>>> If you have a simple calendar that causes this problem, please
>>> send either a copy of the calendar, or a backup of your ical
>>> data. (Just attach it to your reply.)
>>>
>>> To export the ical database, choose File > Back up Database in
>>> iCal.
>>>
>>> Thanks.
>>>
>>> Regards,
>>>
>>> Blaine
>>> QA Engineer
>>> Mark/Space
>>>
>>>
>>>>>>> From: Andy McMullin <Andy at rickham.net>
>>>>>>> Date: June 30, 2006 1:08:18 PM PDT
>>>>>>> To: The Missing Sync for Windows Mobile Discussion List
>>>>>>> <missing-sync-winmobile-talk at lists.markspace.com>
>>>>>>> Subject: Re: [missing-sync-winmobile-talk] New Windows Mobile
>>>>>>> beta candidate (2.5b1) now available
>>>>>>> Reply-To: The Missing Sync for Windows Mobile Discussion List
>>>>>>> <missing-sync-winmobile-talk at lists.markspace.com>
>>>>>>>
>>>>>>> Unfortunately, same problem as all the previous releases I
>>>>>>> have tried. An error log with the calendars (and deletion of
>>>>>>> the calendar on my XDA) stating:
>>>>>>>
>>>>>>> 6/30/06 20:09:49 MSUI: Mark/Space Calendar Events: Locked
>>>>>>> com.markspace.syncservices
>>>>>>> 6/30/06 20:09:49 MSUI: Mark/Space Calendar Events: Locked
>>>>>>> Event
>>>>>>> 6/30/06 20:09:52 MSUI: Mark/Space Calendar Events: RAPI
>>>>>>> failed to return last sync info.
>>>>>>> 6/30/06 20:09:52 MSUI: Mark/Space Calendar Events:
>>>>>>> Preparing for refresh sync.
>>>>>>> 6/30/06 20:11:29 MSUI: Mark/Space Calendar Events:
>>>>>>> NSRangeException *** -[NSCFArray objectAtIndex:]: index (0)
>>>>>>> beyond bounds (0)
>>>>>>> 6/30/06 20:11:31 MSUI: Mark/Space Calendar Events:
>>>>>>> completePIMUpload called.
>>>>>>>
>>>>>>> I've sent copies of my calendars to support but had no
>>>>>>> response from them. They did say it might be an event without
>>>>>>> an end date (which, of course, is all birthdays automatically
>>>>>>> created by the Apple calendar) but I still get the same error
>>>>>>> with a simple calendar of only a few entries: and none
>>>>>>> without an end date. I think there's something more
>>>>>>> fundamentally wrong when working with an XDA mini, but cannot
>>>>>>> prove it.
>>>>>>>
>>>>>>> Oh well. Seemed like a good idea at the time.
>>>>>>>
>>>>>>> Andy
>>>>>>>
>>>>>>>
>>>>>>> On 30 Jun 2006, at 01:56, Eric Ullman wrote:
>>>>>>>
>>>>>>>> Greetings,
>>>>>>>>
>>>>>>>> We have just posted beta candidate 1 for the 2.5 release
>>>>>>>> (2.5b1). This version adds fast sync! No longer is slow sync
>>>>>>>> the only option. This means that only changed records are
>>>>>>>> synced after the first complete sync.
>>>>>>>>
>>>>>>>> A note of caution: Do not use this build to sync your
>>>>>>>> Windows Mobile device with more than one Mac, or data loss
>>>>>>>> may occur.
>>>>>>>>
>>>>>>>> Complete release notes are available via the Testing page
>>>>>>>> (linked below).
>>>>>>>>
>>>>>>>> Mark/Space strongly cautions customers that this is pre-
>>>>>>>> release software; it is not quite feature-complete or bug-
>>>>>>>> free. All testers should make backups before installing this
>>>>>>>> release. Complete details on the 2.5b1 build, including
>>>>>>>> requirements, bug report form access, known issues, release
>>>>>>>> notes and download links, are accessible from the Testing
>>>>>>>> page on the Mark/Space website.
>>>>>>>>
>>>>>>>> http://www.markspace.com/testing/
>>>>>>>>
>>>>>>>> Discussion of issues related to pre-release builds takes
>>>>>>>> place on a different list, missing-sync-winmobile-testing.
>>>>>>>> You can join the testing list from the Testing page linked
>>>>>>>> above.
>>>>>>>>
>>>>>>>> Thank you kindly,
>>>>>>>> Eric
>>>>>>>>
>>>>>>>> --
>>>>>>>> Eric Ullman
>>>>>>>> Director of Marketing
>>>>>>>> Mark/Space, Inc.
>>>>>>>> eullman at markspace.com
>>>>>>>>
>>>>>>>>
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