[missing-sync-winmobile-talk] Problems Syncing Samsung i730

[Jeff Gehlhaar]

On Jan 10, 2006, at 8:52 AM, Dave Koziol wrote:

> On Jan 10, 2006, at 1:08 AM, Jeff Gehlhaar wrote:
>
>> I'm looking for other users of the i730 who have succeeded at  
>> synching with the device.
>>
>> After a period of trying during the early betas, I'd given up  
>> trying to get my device to sync, but now I've started up again.
>>
>> I've hard reset my device and uninstalled and reinstalled the  
>> MissingSync software, used the MSSyncUtil to reset the  
>> associations.  All to no avail.  At this point, I'm only trying to  
>> sync my calendar.
>>
>> What I notice is that it reads the calendar events out of the  
>> device, then reads the ones off of the laptop.  To simplify stuff  
>> I've cleared my iCal calendar of any events and created a clean,  
>> new default calendar.  After writing one entry in the log after  
>> reading the desktop events, it says the connection has been reset  
>> by the peer.
>>
>> See below:
>>
>> 1/9/06 21:59:53  MSUI:  iCal: setStatusString string=Processing  
>> Events record 53 from device
>> 1/9/06 21:59:53  MSUI:  iCal: setStatusString string=Processing  
>> Events record 54 from device
>> 1/9/06 21:59:53  MSUI:  iCal: setStatusString string=Processing  
>> AudioAlarm records...
>> 1/9/06 21:59:53  MSUI:  iCal: setStatusString string=Processing  
>> Recurrence records...
>> 1/9/06 21:59:53  MSUI:  iCal: setStatusString string=Reading  
>> Events data from desktop
>> 1/9/06 21:59:58  Monitor:  sendAckObjectId Appointment, oid =  
>> 16789706
>> 1/9/06 21:59:58  Listener:  willDisconnectWithError
>> 1/9/06 21:59:58  Listener:  Socket will disconnect. Error domain  
>> 1, code 54 (Connection reset by peer).
>> 1/9/06 21:59:58  Monitor:  sendAckObjectId Appointment, oid =  
>> 33566931
>> 1/9/06 21:59:58  Monitor:  sendAckObjectId Appointment, oid =  
>> 50341412
>>
>> I've tried all the suggestions from tech support with no luck.   
>> I'm thinking of getting a WM5 device -- at least I'd have no  
>> expectations of actually being able to sync :)!
>
> First, are you running the 2.0.2 version.

Yes, I am.

>
> Second, hold down command-open and select Preferences.
>
> Turn on PIM Logging if it's not already on.
>
> Now do a sync
>
> Now reconnect the device
>
> Now mount the device
>
> Now copy the file MissingSyncLog.txt from the device to your Mac.
>
> Send me that file to support, and ask them to make sure it gets  
> directed to me.

Sure.  Will do.  Thanks for the help!


>
> --
>
> I'm suspecting you have an event on the device which is causing our  
> device code a problem.  The log file should let us find that  
> event.  Once we've found it, hopefully you can give us details on  
> it, so we can reproduce this problem and get it resolved.
>
> Dave Koziol
> Mark/Space, Inc.
>
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