[missing-sync-winmobile-talk] Re: Missing Sync for Windows Mobile 2.0.2b2 (BETA) Version Now Available

[Ken Freeman]

Thanks to Sabino for sending his data so we could see this problem in house.
The issue he reports is due to a unique limitation on the device.

The "AACPS Leadership Conf" event can not be moved to the device because the
event is a daily event (for two days) and the alarm is 2 days before. So the
alarm for the 2nd instance occurs before the 1st instance ends. The device
does not like that type of event.

If you try to create this on the device you will get the following
error dialog:
"Cannot save. Select a reminder time that occurs after the previous
occurrence ends."

So since the device itself cannot handle this event type, an error is logged
during the sync. In the next beta build, the following will now be written
to the log:

Device Communication:  ERROR: Couldn't send "AACPS Leadership Conf" to
device. Alarm time must occur after the previous occurrence ends.

So the user must edit the event to enable it to sync to the handheld. The
device will not allow a two day advance reminder for this type of event.

While this event was not so strange to Mr. Strippoli, it is one more example
of unique complex data event that does not sync. I regret that we had not
identified this scenario in our internal development and testing or the
external beta testing. We appreciate your patience and help in finding and
fixing these scenarios. We are dedicated to resolving these unique issues.

Ken

On 9/9/05 9:09 AM, "s.strippoli" <sstrippoli at mac.com> wrote:

> To Ray Towry, Will Blackie, other Entourage users and mark/space support -
> 
>   i was a bit hesitant that i might have become overly optimistic
> thinking that they have finally identified and addressed the primary issues
> interfering with smooth syncing of Entourage Calendar using MSWM v2.
> 
> for what it's worth, i finally made time to download the new beta and try it
> out.
> YES,  it did advance noticeably longer/further into a complete sync of
> Calendar.
> However, ...  it still did NOT complete successfully  :-<
> 
> this was with trashing prefs & prior data files on Powerbook (OSX 10.3.9)
>     then totally deleting ALL Calendar events on handheld, and soft reboot.
>     and tried sync of **just CALENDAR** with Entourage overwrites handheld.
> the resulting log entries were extremely brief or few (see below).
> the first Error that MSWM gagged on  was a *recent* recurring event 6-21 to
> 6-22-2005
>     (( 2 consecutive days,  with a STOP date specified ))
> then went on to choke twice on an annual recurring event (birthday)with a Stop
> date.
> 
>                     I AM GETTING WORN OUT.
> 
>   sabino strippoli
> 
> 
> COMPLETE LOG ENTRY
> 9/8/05 04:07:29  Listener:  Device Connecting: name "S_mobile" class
> "PocketPC" hw "SAMSUNG SPH-i730"
> 9/8/05 04:07:30  Listener:  owner "sabino's  PDA" ip "192.168.206.206"
> 9/8/05 04:07:30  Listener:  Moved partnership id: 1052379047
> 9/8/05 04:11:20  MSUI:  Entourage: Error adding record to device. Error
> 2147745895.  AACPS Leadership Conf 20050621T130000
> 9/8/05 04:11:20  MSUI:  Entourage: Error adding record to device. Error 1.
> Error 32. Ino's Birthday 20010307T200000
> 9/8/05 04:11:20  MSUI:  Entourage: Error adding record to device. Error 1.
> Error 32. Ino's Birthday 20010307T200000
> 
> 
> = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
> 
> On 9/6/05, 07:54PM, Ray Towry <rtowry at ephrata.org> replied:
> 
>> Ken,
>> In reviewing the release notes of the new beta, I see no mention of
>> entourage fixes or am I missing something?  (Particularly dealing with
>> recurring events that are set on the custom menu every third Wednesday of
>> the month.)  That's my issue.
>> 
>> Any idea on when we can expect a fix for these and other entourage fixes I
>> haven't run into yet, or is there another problem that this release fixes
>> that will allow this type of synchronization (the hip bone's connected to
>> the leg bone type of thing).
>> 
>> Will downloading it help me any with these issues?
>> Thanks,
>> Ray
> 
> 
> 
> 
> On 9/6/05 3:26 PM, "Ken Freeman" <kfreeman at markspace.com> wrote:
> 
>>> A new BETA version of The Missing Sync for Windows Mobile, version 2.0.2b2
>>> is available for download at www.markspace.com/testing. This beta is
>>> recommended for those who have had problems synchronizing either Entourage
>>> data, iCal data or Address Book. You can install the 2.0.2b2 version right
>>> over the current 2.0.x version.
>>> 
>>> The "Release Notes", viewable at www.markspace.com/testing, list problems
>>> fixed with this build, and the "Known Problems" link lists a few known
>>> problems and troubleshooting steps if you still get an error trying to sync
>>> with this build.
>>> 
>>> We thank users for their patience and for sending us sample data files that
>>> enabled us to reproduce and fix specific data problems that prevented some
>>> users from being able to synchronize.
>>> 
> 
> _______________________________________________
> missing-sync-winmobile-talk mailing list
> missing-sync-winmobile-talk at lists.markspace.com
> Unsubcribing information, subscription options and list archives can be found
> at:
> http://lists.markspace.com/mailman/listinfo/missing-sync-winmobile-talk