[missing-sync-pocketpc-talk] Missing Sync for Win Mobile Moved to July

[Mario]

You did not waste any money - not sure if you know this - you have  
120 days after purchase to dispute the charge with your credit card  
company. The means if you buy something that does not deliver it's  
promise you file a claim and they will credit you your money back if   
you have a valid case. I would consider it before it is too late.

Sorry for the private email - I just thought you might want to know :)

On Jun 30, 2005, at 10:59 AM, Johannes Gebauer wrote:

> Pretty lame excuse, if you ask me.
>
> Here is my situation: I bought the existing version of Missing Sync  
> in March. It has showed numerous bugs, completely messed up my  
> calendars. At the same time it has made me hold back installing  
> Tiger, which I desperately need. I even have to pay for the update,  
> because I bought Missing Sync a week too early. I was going to do  
> that anyway, trusting you would at least keep your promises. You  
> haven't.
>
> I am very seriously considering the competitor now. You basically  
> have one week, as I am not at home, and cannot install Tiger at the  
> moment anyway. If by next week you haven't delivered I am off to  
> the competition. And very upset as I wasted good money on a pretty  
> much non-funct product. If this happens I will be sure to warn  
> anyone of ever buying any software from MarkSpace.
>
> Sorry if I sound harsh, but this is not what I expect from a  
> company that values their customers.
>
> Johannes
>
> Eric Ullman schrieb:
>
>> Seth,
>> I understand your perspective, and I thank you for sharing it with  
>> us.
>> We decided less than a week ago that the software would not meet  
>> its June
>> ship date, and then I was out of town for a family wedding, back  
>> yesterday.
>> So please don't think that we're trying to jerk around our patient  
>> customers
>> by waiting until the last minute to announce the missed deadline.  
>> That isn't
>> the case.
>> We're close, and I hope that you can wait a bit longer for a good  
>> product.
>> Best regards,
>> Eric
>>
>
> -- 
> http://www.musikmanufaktur.com
> http://www.camerata-berolinensis.de
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