[missing-sync-pocketpc-talk] Missing Sync for Win Mobile Moved to July

[Johannes Gebauer]

Pretty lame excuse, if you ask me.

Here is my situation: I bought the existing version of Missing Sync in 
March. It has showed numerous bugs, completely messed up my calendars. 
At the same time it has made me hold back installing Tiger, which I 
desperately need. I even have to pay for the update, because I bought 
Missing Sync a week too early. I was going to do that anyway, trusting 
you would at least keep your promises. You haven't.

I am very seriously considering the competitor now. You basically have 
one week, as I am not at home, and cannot install Tiger at the moment 
anyway. If by next week you haven't delivered I am off to the 
competition. And very upset as I wasted good money on a pretty much 
non-funct product. If this happens I will be sure to warn anyone of ever 
buying any software from MarkSpace.

Sorry if I sound harsh, but this is not what I expect from a company 
that values their customers.

Johannes

Eric Ullman schrieb:
> Seth,
> 
> I understand your perspective, and I thank you for sharing it with us.
> 
> We decided less than a week ago that the software would not meet its June
> ship date, and then I was out of town for a family wedding, back yesterday.
> So please don't think that we're trying to jerk around our patient customers
> by waiting until the last minute to announce the missed deadline. That isn't
> the case.
> 
> We're close, and I hope that you can wait a bit longer for a good product.
> 
> Best regards,
> Eric
> 

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