[missing-sync-pocketpc-talk] re: Missing Missing-sync-pocketpc

[Dave and Jay]

Looks like my initial E-mail kind of stirred the pot a little.  Each  
of us have our own opinions and are affected in different ways. I do  
not know how large of a company M.S. is since I too do not work for  
them as someone on this list has insinuated.  To me it does not  
matter. Each of us in our personal and business lives have a set of  
experiences we learn or bring to a company or job from various  
backgrounds such as SW Developers, Tech Support, Marketing etc.   
Everyone also thinks someone else's job is always easier than it is  
and has better ways to do it.  I am sure what ever comes out of these  
discussions and subsequent release of the new product will be a  
learning experience for them too and they as a company will improve.   
I am confident of this.

Enough Already.

Regards Dave


On Jul 21, 2005, at 10:14 AM, Jay Levenson wrote:

> Dave and Jay and Others
>
> I fully understand the complexities of software development.  My  
> company is a systems integrator and custom software developer.   
> And, yes it is sometimes difficult to accurately estimate and  
> schedule a major system update.  However, it is not impossible and  
> certainly not unusual to set deadlines and perform to them.  It  
> appears that MarkSpace has failed to adequately anticipate the  
> scope of their upgrade effort.  Many other vendors of Mac software  
> have managed to prepare their releases in anticipation of Tiger.   
> Most of them have been successful in delivering an updated product  
> to coincide with the Tiger release.  MarkSpace has supposedly had  
> advance access to Apple's developers information and should have  
> been ready.  They were not.  But, that is only a part of the  
> issue.  Their lack of communications with the user community that  
> has loyally supported them over the years is unconscionable.  All I  
> ask is that I be given a reasonable timeframe in which I can expect  
> a belated update.  "Coming soon" is not satisfactory.  Did I now  
> see an "end of the month" announcement?  That is at least a  
> concrete date.  I too have worked around the lack of automation by  
> using paper calendars, but that does no good at impromptu meetings  
> or at social events where a briefcase is not part of the attire.  I  
> too have been without recent contact information (other than paper  
> versions) since upgrading to Tiger.  Again, this is OK when  
> anticipating a meeting, but stinks at all other times.  This has  
> caused delays in making calls outside of the office and in some  
> instances embarrassing calls to old numbers now answered by other  
> (sometimes inappropriate) people.
>
> Enough of my rant.  I guess I will have to wait until the end of  
> the month and see what happens.
> --
> Jay Levenson
>
>
> 703 White Horse Rd., Suite 1
> Voorhees, NJ 08043
> 856-679-0490 x211
>
>
>
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