[missing-sync-pocketpc-talk] re: Missing Missing-sync-pocketpc

[Jay Levenson]

Dave and Jay and Others

I fully understand the complexities of software development.  My  
company is a systems integrator and custom software developer.  And,  
yes it is sometimes difficult to accurately estimate and schedule a  
major system update.  However, it is not impossible and certainly not  
unusual to set deadlines and perform to them.  It appears that  
MarkSpace has failed to adequately anticipate the scope of their  
upgrade effort.  Many other vendors of Mac software have managed to  
prepare their releases in anticipation of Tiger.  Most of them have  
been successful in delivering an updated product to coincide with the  
Tiger release.  MarkSpace has supposedly had advance access to  
Apple's developers information and should have been ready.  They were  
not.  But, that is only a part of the issue.  Their lack of  
communications with the user community that has loyally supported  
them over the years is unconscionable.  All I ask is that I be given  
a reasonable timeframe in which I can expect a belated update.   
"Coming soon" is not satisfactory.  Did I now see an "end of the  
month" announcement?  That is at least a concrete date.  I too have  
worked around the lack of automation by using paper calendars, but  
that does no good at impromptu meetings or at social events where a  
briefcase is not part of the attire.  I too have been without recent  
contact information (other than paper versions) since upgrading to  
Tiger.  Again, this is OK when anticipating a meeting, but stinks at  
all other times.  This has caused delays in making calls outside of  
the office and in some instances embarrassing calls to old numbers  
now answered by other (sometimes inappropriate) people.

Enough of my rant.  I guess I will have to wait until the end of the  
month and see what happens.
--
Jay Levenson

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