[missing-sync-winmobile-talk] Windows Mobile 5

[Chris Bailey]

Don't get me wrong -- I like and value Mark/Space for what it does. I've
been a user of their Mail program for Palm for years. And I can rant and
rave at Apple for not adding Pocket PC compatibility to iSync, but then
again they haven't said they're planning to produce this linkage. Mark/Space
has. If you say you're going to do something, the natural question is
"when?"

I like the look of the Sprint PPC-6700 as a replacement for my Treo 650. But
it's not even worth looking at as an option unless I could get it to sync to
Entourage. I've been using Palm for years, but I've gotten tired of the
shortcomings of their system while others around me enjoy the advantages of
working with WM5 handhelds simply because they use Windows.

I work in the advertising industry. The one thing you NEVER want to do is
make it look like you're NOT listening to your customers. And, I have to
say, I find Mark/Space's "supported devices" page a bit irritating at best.
They troll out this long list of WM5-based devices like virtual candy for
the electronic children we are, saying they'll someday be supported by
Missing Sync -- but then refuse to give any kind of a timeframe, and ask you
for your email address to send you newsletters instead!

If you say it'll be released by date "x" but then blow the deadline, well
then you've blown the deadline. To put it politely, "crap happens" to
everyone. But if they think the only way to NOT blow a deadline is to NOT
issue one, all that does is irritate your customers. That's what they're
doing *now*.

I'm happy to shell out the money for Missing Sync if and when it'll do what
I need it to do. As a past (and hopefully future) Mark/Space customer, I
don't think it's unreasonable to get *some* kind of idea as to when we might
be able to think about seeing a WM5-compatible version. Is it in Alpha?
Beta? Concept stage? Hello? Anybody home? Should we check back next month or
next quarter or a year from now?

My tone is rude, true, and I'm sorry for that... I'm not rude by nature, and
I loathe being hostile, but questions asked-and-unanswered are the one thing
that really pushes my buttons. I didn't subscribe to this forum to deal with
technical issues relating to Missing Sync; I subscribed to it to get an idea
as to when the product would do what I want it to do. Is there really any
point in staying subscribed if nobody's talking?