[missing-sync-pocketpc-talk] Alpha Software

[lists at southernohio.net]

I'm a software developer myself and understand the difficult  
situation in which these developers are placed.  Don't get me wrong.   
Of course I'm a user as well and definitely am hopeful for quick  
fixes, especially after this feedback.  If the developers would ask  
us, users, for calendars and other information to perhaps mimic some  
of the odd scenarios that might be a good scenario in terms of  
catching some of these problematic issues that are currently causing  
so much angst.

I know that I'm more than willing to beta/alpha test away and give  
boatloads of meaningful feedback as I do beta test for quite a few  
companies.

This tool is one of the most important tools out there right now for  
mobile users and hopefully we can work through this.  I would like to  
see some of the more pressing issues resolved and it seems that most  
folks on here want to work to see those resolved.  If we can get  
*some* fixes within 12-14 hours then that would be great,  
particularly with its release being perhaps earlier than it should  
have been, but I think a good number understand that these things do  
take time.  It never hurts to push and complain some when you're a  
customer as the old adage goes.

-George



On Aug 3, 2005, at 7:45 PM, William Hutchinson wrote:

12-24 hours is pushing it a little, especially if you realize it's a  
huge list of problems.  MarkSpace isn't a huge company like Apple  
that develops everything on the platform.  The Missing Sync team has  
to work with a limited set of APIs between two platforms that neither  
of the first party companies are willing to bridge the gap for.  Just  
remember how much people were pushing them to release the buggy  
version earlier and how pissed off everyone got when they had to hold  
back the release date.  Seriously, look at the release date, when I  
saw the announcement and looked at my calendar I already expected it  
to have been sort of a 'panic move' because they didn't want to piss  
off people even more about delaying it yet another month.

I have absolutely NO ISSUES with the software at the moment and I  
suspect that if everyone started with a hard reset PDA and a clean  
iCal that they wouldn't have problems either.  I doubt MarkSpace had  
the time to think of and then simulate the strange data that people  
have that cause the program to crash.  Really I'm not surprised that  
the software has issues when Microsoft half-asses cross-platform  
compatibility and documentation and Apple half-asses their syncing  
APIs (in my opinion anyway).

If you want PocketPC syncing with minimal issues, why not get every  
Pocketmac/MissingSync user to complain to Microsoft and see if  
they'll do anything about it.  I believe they originally promised a  
version of ActiveSync for Mac.

I can tell you, as someone who has done software development,  
debugging software can be the most irritating thing in the world and  
users will ALWAYS find a way to break a complex program.

On Aug 3, 2005, at 7:17 PM, lists at southernohio.net wrote:


> You definitely appear to be correct so far.  I've not had quite as  
> many issues in terms of the computer hanging or panicing, but I am  
> definitely seeing quite a few other problems and heard from others  
> experiences that this is still very much beta.  It is too bad that  
> this has been sold in the state at which it is at although we need  
> it terribly at the moment.  I seriously wonder if I should have  
> purchased PocketMac as I heard some reviews that it worked much  
> better with Tiger currently than the previous release and I'm  
> wondering if perhaps even this release.
>
> I am going to give MarkSpace the benefit of the doubt and bet that  
> they are running on zero sleep every day right now in order to give  
> us an update within the next 12-24 hours or so to resolve a huge  
> laundry list of current issues or I would suspect that many of us  
> will be getting refunds quite soon.  It feels like either they were  
> trying to get one up on their competition and have an earlier  
> release or perhaps just needed to turn some more income quickly and  
> pushed it out the door.
>
> Please help us Missing Sync developers.
>
> -George
>
>
> On Aug 3, 2005, at 7:01 PM, Corey Mclaughlin wrote:
>
> I am very disappointed in Missing Sync Windows Mobile software. I  
> can not believe that somebody thought this software was at a  
> release status. I will be writing a review of this software on my  
> website www.mobileminds.com. Additionally, I will be asking Mark  
> Space for a full refund.
>
> Since installing this software my MAC has locked up twice and had  
> to be rebooted and I have submitted two errors reports to Mark  
> Space via it's built-in error reporting engine.
>
> Corey McLaughlin
> Mobile Minds Media
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