[missing-sync-pocketpc-talk] Alpha Software

[Michael Bertl]

Seriously: I was just about to post pretty much the same message on  
this list!

I think a lot of potential users/buyers are getting a totally wrong  
impression, reading most of the recent messages here. It's an old  
problem: satisfied users write in less often than the dissatisfied ones.

So don't be fooled: MS for Windows Mobile is an excellent piece of  
software, that is working very well for a lot of users - including  
myself. No doubt, there are a few rough edges, but mark/space was  
under enormous pressure from its user base to release this update.

Finally, a general recommendation for people who really don't want to  
deal with software problems: Simply don't buy a new product on the  
day of its release! Wait for the first or second maintenance update!

- Michael (not working for mark/space)


Am 04.08.2005 um 01:45 schrieb William Hutchinson:

> 12-24 hours is pushing it a little, especially if you realize it's  
> a huge list of problems.  MarkSpace isn't a huge company like Apple  
> that develops everything on the platform.  The Missing Sync team  
> has to work with a limited set of APIs between two platforms that  
> neither of the first party companies are willing to bridge the gap  
> for.  Just remember how much people were pushing them to release  
> the buggy version earlier and how pissed off everyone got when they  
> had to hold back the release date.  Seriously, look at the release  
> date, when I saw the announcement and looked at my calendar I  
> already expected it to have been sort of a 'panic move' because  
> they didn't want to piss off people even more about delaying it yet  
> another month.
>
> I have absolutely NO ISSUES with the software at the moment and I  
> suspect that if everyone started with a hard reset PDA and a clean  
> iCal that they wouldn't have problems either.  I doubt MarkSpace  
> had the time to think of and then simulate the strange data that  
> people have that cause the program to crash.  Really I'm not  
> surprised that the software has issues when Microsoft half-asses  
> cross-platform compatibility and documentation and Apple half-asses  
> their syncing APIs (in my opinion anyway).
>
> If you want PocketPC syncing with minimal issues, why not get every  
> Pocketmac/MissingSync user to complain to Microsoft and see if  
> they'll do anything about it.  I believe they originally promised a  
> version of ActiveSync for Mac.
>
> I can tell you, as someone who has done software development,  
> debugging software can be the most irritating thing in the world  
> and users will ALWAYS find a way to break a complex program.
>
> On Aug 3, 2005, at 7:17 PM, lists at southernohio.net wrote:
>
>
>> You definitely appear to be correct so far.  I've not had quite as  
>> many issues in terms of the computer hanging or panicing, but I am  
>> definitely seeing quite a few other problems and heard from others  
>> experiences that this is still very much beta.  It is too bad that  
>> this has been sold in the state at which it is at although we need  
>> it terribly at the moment.  I seriously wonder if I should have  
>> purchased PocketMac as I heard some reviews that it worked much  
>> better with Tiger currently than the previous release and I'm  
>> wondering if perhaps even this release.
>>
>> I am going to give MarkSpace the benefit of the doubt and bet that  
>> they are running on zero sleep every day right now in order to  
>> give us an update within the next 12-24 hours or so to resolve a  
>> huge laundry list of current issues or I would suspect that many  
>> of us will be getting refunds quite soon.  It feels like either  
>> they were trying to get one up on their competition and have an  
>> earlier release or perhaps just needed to turn some more income  
>> quickly and pushed it out the door.
>>
>> Please help us Missing Sync developers.
>>
>> -George
>>
>>
>> On Aug 3, 2005, at 7:01 PM, Corey Mclaughlin wrote:
>>
>> I am very disappointed in Missing Sync Windows Mobile software. I  
>> can not believe that somebody thought this software was at a  
>> release status. I will be writing a review of this software on my  
>> website www.mobileminds.com. Additionally, I will be asking Mark  
>> Space for a full refund.
>>
>> Since installing this software my MAC has locked up twice and had  
>> to be rebooted and I have submitted two errors reports to Mark  
>> Space via it's built-in error reporting engine.
>>
>> Corey McLaughlin
>> Mobile Minds Media
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>
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