[missing-sync-pocketpc-talk] Won't connect

[Ian Osborne]

Check your drivers folder. If memory serves, that's where my rogue PocketMac
file resided.

Ian

///

on 9/11/04 4:21 pm, Dennis Alvernaz at woodwardlake at comcast.net wrote:

> Ian,
> 
> Thank you for your reply. Yes, I have removed every Pocketmac file as
> per the instructions on the Missing Sync space.  Additionally, I have
> Missing Sync for Palm OS running perfectly.
> I uninstalled and reinstalled without external firewire devices and had
> it up for a while.  It was wanting to install on an external device and
> there was no way to choose another drive within the installer.  I reset
> my PPC and it is now working.  So, I guess there were a number of
> issues that had to come together outside of what is suggested for the
> product to work.  The e-mail from the company merely suggested I use
> another usb port.  Too bad the faqs don't cover difficulties getting
> the ppc recognized.  But it definitely was not a remaning Pocketmac
> file.
> 
> Dennis
> 
> On Nov 9, 2004, at 1:15 AM, Ian Osborne wrote:
> 
> Have you had PocketMac installed on your system at any point? If so,
> have
> you removed EVERY file associated with the program? This was the
> problem I
> had when I first moved to The Missing Sync, and tech support spotted it
> and
> solved it by return of email.
> 
> Ian
> 
> on 8/11/04 9:06 pm, David Ramsey at dramsey at neko.com wrote:
> 
>> The only thing I could suggest is to try another USB port. I've seen
>> systems where one port worked and another didn't.
>> 
>> 
>> On Nov 8, 2004, at 12:04 PM, Dennis Alvernaz wrote:
>> 
>>> Have done everything by the book and the ppc does not connect when put
>>> in the
>>> cradle.
>>> 
>>> Can anyone help me?
>>> 
>>> I have sent an e-mail to them but without any live support, I'm not
>>> hopeful this will be resolved.
>>> I'll have to just ask for my money back if I can't connect.
>>> 
>>> Dennis
>>> 
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>> 
>> 
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> 
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