[missing-sync-pocketpc-talk] Endless contact sync loop

[Ken Freeman]

On 10/30/04 10:01 PM, "David Ramsey" <dramsey at neko.com> wrote:

> A weird situation has developed when I try to sync my iPAQ 4700 to my
> Mac.
> 
> The first time through, iSync will display a single (seemingly random)
> contact record and announce there's a conflict between the version on
> my Mac and the version on the iPaq. The information displayed seems to
> differ in the number of spaces between fields.
> 
> I choose one or the other and re-sync. After _that_ finishes, I'm told
> there are 62 or 63 conflicts. I choose the check box to reconcile them
> all one way or the other and sync yet again.
> 
> Now I'm back to the one random record. And this cycle repeats endlessly.
> 
> I finally "resolved" things by removing the Pocket PC from iSync,
> re-adding it, and choosing the option to erase all information on the
> Pocket PC and replace it with information from my Mac.
> 
> The first sync after that noted 6 calendar conflicts, which seems odd
> considering that all the calendar info on the iPAQ was theoretically
> replaced, by subsequent syncs worked fine.
> 
> Two questions:
> 
> 1. Any ideas what caused the original "eternal conflict" problem?
> 
> 2. Is it normal for a sync operation to (slowly) read every single
> contact from the Pocket PC?

I'm glad to hear that you are able to sync fine now. To answer your
questions, the current version of the Missing Sync for Pocket PC reads ALL
records from the handheld. Then when writing records back to the handheld we
only write back those records that changed.

We are working on an update that will sync only those records that have
changed, thus increasing the sync speed. The first problem ("eternal
conflict") that you saw was probably a random problem writing data back to
the handheld. This has not been a widespread problem, but there seems to be
a few kinds of events that cause problems. The upcoming release also changes
the way we exchange data back and forth and we expect to see even more
accurate synchronization of data.

We will post a beta application in the coming weeks asking for users to help
us beta test this new release.

Thanks!
Ken

> 
> 
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