[missing-sync-pocketpc-talk] Endless contact sync loop

[David Ramsey]

I await the beta eagerly...

One thing I should mention: I have both a Mac and a PC here. I do 
connect the device to both systems; however, the PC is only used for 
software installation and notes syncing. Calendar, task, and contact 
syncing is disabled.

Dunno if this might affect things on the Mac end.

-- David

On Nov 1, 2004, at 3:14 PM, Ken Freeman wrote:

> On 10/30/04 10:01 PM, "David Ramsey" <dramsey at neko.com> wrote:
>
>> A weird situation has developed when I try to sync my iPAQ 4700 to my
>> Mac.
>>
>> The first time through, iSync will display a single (seemingly random)
>> contact record and announce there's a conflict between the version on
>> my Mac and the version on the iPaq. The information displayed seems to
>> differ in the number of spaces between fields.
>>
>> I choose one or the other and re-sync. After _that_ finishes, I'm told
>> there are 62 or 63 conflicts. I choose the check box to reconcile them
>> all one way or the other and sync yet again.
>>
>> Now I'm back to the one random record. And this cycle repeats 
>> endlessly.
>>
>> I finally "resolved" things by removing the Pocket PC from iSync,
>> re-adding it, and choosing the option to erase all information on the
>> Pocket PC and replace it with information from my Mac.
>>
>> The first sync after that noted 6 calendar conflicts, which seems odd
>> considering that all the calendar info on the iPAQ was theoretically
>> replaced, by subsequent syncs worked fine.
>>
>> Two questions:
>>
>> 1. Any ideas what caused the original "eternal conflict" problem?
>>
>> 2. Is it normal for a sync operation to (slowly) read every single
>> contact from the Pocket PC?
>
> I'm glad to hear that you are able to sync fine now. To answer your
> questions, the current version of the Missing Sync for Pocket PC reads 
> ALL
> records from the handheld. Then when writing records back to the 
> handheld we
> only write back those records that changed.
>
> We are working on an update that will sync only those records that have
> changed, thus increasing the sync speed. The first problem ("eternal
> conflict") that you saw was probably a random problem writing data 
> back to
> the handheld. This has not been a widespread problem, but there seems 
> to be
> a few kinds of events that cause problems. The upcoming release also 
> changes
> the way we exchange data back and forth and we expect to see even more
> accurate synchronization of data.
>
> We will post a beta application in the coming weeks asking for users 
> to help
> us beta test this new release.
>
> Thanks!
> Ken
>
>>
>>
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