[missing-sync-pocketpc-talk] connecting, mounting, but no iSyncing?

[Ken Freeman]

The current profile in iSync is not associated with your actual 
handheld. This can happen if you change the handheld name. Try deleting 
the current Pocket PC device from iSync and then add it back.

To remove the device from iSync:
1) Open iSync.
2) Select the device.
3) Choose "Remove Device" from the device menu.

To avoid duplicates on the first sync:

If you Mac (iCal and Address Book) has the latest data do this:
1) After adding the device back to iSync, choose "Erase data on device 
then sync" from the "for first sync" menu option.
2) Now sync with the handheld

If your handheld has the latest data do this:
The plan is to backup your iCal and Address Book data, then delete it 
and then sync (so that you pull all the data from the handheld to the 
Mac).

1) Make backup copies of your data first by copying the folders 
Home/Library/Application Support/Address Book, and 
Home/Library/Calendar).
2) Then delete the original Address Book and Calendar folders. Now when 
you launch iCal and Address Book they will be empty.
3) Now sync with the handheld.

Ken

On May 12, 2004, at 7:47 AM, John Kruper wrote:

> Anyone have any ideas on how to troubleshoot the following?
>
> My Jornada540 successfully connects to, and is mounted by my 
> MissingSync, and initiates an iSync. However, iSync fails to actually 
> sync calendar, contacts, and to-do items (i.e., anything; see iSync 
> log below).
>
> I know the PocketPC device is connected/mounted (I can browse the PPC 
> directories from my Mac finder, transfer files, etc.), so it looks 
> like something specific to the iSync PPC conduit?
>
> Details:
> 	-Jornada540 running PPC2002 (w/ service pack1 installed)
> 	-MissingSync1.04
> 	-iSync 1.4
> 		-containing .Mac and PocketPC conduits
>
> Thanks in advance for any help/insight anyone can provide!
>
> -jk-
>
> iSync log:
>
> 9:27:21 AM		 Reading your .Mac configuration
> 9:27:25 AM		 Connecting to .Mac
> 9:27:29 AM		 Synchronizing bookmarks
> 9:27:29 AM		       Getting changes from .Mac
> 9:27:29 AM		       Getting changes from Safari
> 9:27:30 AM		 Completed synchronizing bookmarks
> 9:27:31 AM		 Connecting to Pocket_PC
> 9:27:31 AM	Warning	 Can't synchronize contacts to Pocket_PC: device is 
> not available
> 9:27:32 AM		 Synchronizing contacts
> 9:27:32 AM		       Getting changes from Address Book
> 9:27:32 AM		       Getting changes from .Mac
> 9:27:33 AM		 Completed synchronizing contacts
> 9:27:34 AM	Warning	 Can't synchronize calendars and To Do items to 
> Pocket_PC: device is not available
> 9:27:39 AM		 Synchronizing calendars and To Do items
> 9:27:39 AM		       Getting changes from iCal
> 9:27:42 AM		       Getting changes from .Mac
> 9:27:55 AM		 Completed synchronizing calendars and To Do items
> 9:27:57 AM		 Synchronization complete
>
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