[missing-sync-pocketpc-talk] Axim X30 ActiveSync over Bluetooth problem

[Neil Rotstan]

Hi Ken,

I ran the Bluetooth Firmware Updater, and that solved my problem!

Thanks for the tip!
Neil



On Jun 25, 2004, at 1:50 PM, Ken Freeman wrote:

> I have the Dell Axim X30 and have not had any problems connecting via 
> Bluetooth. You are correct that the second "Connect To" dialog is 
> ActiveSync trying to open a connecting with Missing Sync. The status 
> should change from "Device Connected" to "User Authenticated", and 
> then go away. At that point in ActiveSync it should say "connected." 
> Does this dialog go away on the handheld or remain there? Have you 
> tried a soft reset of the handheld? Do you have the Bluetooth 1.5 
> update installed on your Mac? Are there other Bluetooth devices 
> connecting to this Mac?
>
> Can you describe the ActiveSync settings? Tap on the Start menu > 
> ActiveSync > Tools > Options.
>
> Verify that your Mac's name is in the "Use this PC" pop-up. Is 
> anything else selected on this page? Also what are the settings if you 
> tap the options button?
>
> You should probably report this issue to Mark/Space support. Be sure 
> to include your Missing Sync log, and console log to 
> support at markspace.com.
>
> Thanks!
> Ken
>
> On Jun 20, 2004, at 11:10 PM, Neil Rotstan wrote:
>
>> Hi,
>>
>> I just got a new Dell Axim X30 and just purchased Missing Sync. So 
>> far I've had no problems when syncing via USB, but I am having some 
>> trouble with bluetooth. I followed the steps outlined in the manual 
>> (and in the online knowledgebase), and when I click on my ActiveSync 
>> bluetooth shortcut on my Pocket PC, my Axim DOES connect to my Mac 
>> over bluetooth. In the bluetooth section of my System Preferences (on 
>> the mac), I can see that it's connected, and on the Axim a dialogue 
>> pops up saying it's connecting, and then connection established. 
>> However, a second dialogue then pops up on the Axim labled "Connect 
>> To" and says "Status: Connecting to Host" with buttons to "cancel" 
>> and "hide status". This second connection never seems to work. When I 
>> go the ActiveSync application, it says "Not Connected" at the top, 
>> and Missing Sync never sees the Axim either.
>>
>> I'm assuming this second connection is ActiveSync trying to establish 
>> a connection with Missing Sync over the bluetooth connection. Do I 
>> have something misconfigured or need to do anything special on 
>> Missing Sync (besides making sure the "enable bluetooth syncing" 
>> preference is checked, which it is) for ActiveSync to see it?
>>
>> Thanks,
>> Neil
>>
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