[missing-sync-pocketpc-talk] Axim X30 ActiveSync over Bluetooth problem

[Ken Freeman]

I have the Dell Axim X30 and have not had any problems connecting via 
Bluetooth. You are correct that the second "Connect To" dialog is 
ActiveSync trying to open a connecting with Missing Sync. The status 
should change from "Device Connected" to "User Authenticated", and then 
go away. At that point in ActiveSync it should say "connected." Does 
this dialog go away on the handheld or remain there? Have you tried a 
soft reset of the handheld? Do you have the Bluetooth 1.5 update 
installed on your Mac? Are there other Bluetooth devices connecting to 
this Mac?

Can you describe the ActiveSync settings? Tap on the Start menu > 
ActiveSync > Tools > Options.

Verify that your Mac's name is in the "Use this PC" pop-up. Is anything 
else selected on this page? Also what are the settings if you tap the 
options button?

You should probably report this issue to Mark/Space support. Be sure to 
include your Missing Sync log, and console log to 
support at markspace.com.

Thanks!
Ken

On Jun 20, 2004, at 11:10 PM, Neil Rotstan wrote:

> Hi,
>
> I just got a new Dell Axim X30 and just purchased Missing Sync. So far 
> I've had no problems when syncing via USB, but I am having some 
> trouble with bluetooth. I followed the steps outlined in the manual 
> (and in the online knowledgebase), and when I click on my ActiveSync 
> bluetooth shortcut on my Pocket PC, my Axim DOES connect to my Mac 
> over bluetooth. In the bluetooth section of my System Preferences (on 
> the mac), I can see that it's connected, and on the Axim a dialogue 
> pops up saying it's connecting, and then connection established. 
> However, a second dialogue then pops up on the Axim labled "Connect 
> To" and says "Status: Connecting to Host" with buttons to "cancel" and 
> "hide status". This second connection never seems to work. When I go 
> the ActiveSync application, it says "Not Connected" at the top, and 
> Missing Sync never sees the Axim either.
>
> I'm assuming this second connection is ActiveSync trying to establish 
> a connection with Missing Sync over the bluetooth connection. Do I 
> have something misconfigured or need to do anything special on Missing 
> Sync (besides making sure the "enable bluetooth syncing" preference is 
> checked, which it is) for ActiveSync to see it?
>
> Thanks,
> Neil
>
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