[missing-sync-pocketpc-talk] Missing Sync for Pocket PC 1.0.2b1Now Available

[Jim Weller]

Amen to faster syncing without extra cables, but I'd take the newer 
device :)
Jim Weller

On Friday, September 5, 2003, at 11:25  AM, TDefriez at cs.com wrote:

> Check you don't have a bad USB on your HP5555. Why? I have been using 
> my HP5555, TiBook(G4)& USB to sync successfully for some time (I was 
> one of the early pains who could not get the HP5555 to work). Recently 
> it stopped working. After this started happening (due to lack of CAB 
> files) I tried to download some new programs using a Windows XP system 
> I have and guess what - yes connection to this has become erratic as 
> well. Even Activesync is having issues. I can only get it to work 5 
> out of every 10 attempts on the XP system and then only if I get the 
> HP5555 in the cradle just right.
> Mac USB seems 'more' sensitive to what every is causing my connection 
> problem than Windows is (could be hardware Mac verses Toshiba).
>
> I have spoken to HP but they want to replace the device (why not 
> repair I ask myself, is this a known HP55XX problem) but I'm unwilling 
> to be without it for the time the replacement takes, plus I don't want 
> the headache that causes with re-loading and authorising some programs 
> I use.
>
> The lack of USB is not impacting me as I can sync via BT and WiFi 
> (hope install via BT is now working as thats the only killer I've seen 
> so far with BT, I've not had a chance to checkout 1.02b yet). I prefer 
> doing that way anyway - it seems faster and save me carrying another 
> cable when away from home.
>
> Tony
> Scott Gruby <sgruby at markspace.com> wrote:
>
>>
>> On Friday, September 5, 2003, at 09:01  AM, Christopher Gavula wrote:
>>
>>> Still no USB sync between my TiBook and my Ipaq 5555.  The BT Sync
>>> works fine, but the USB sync never works.  I see the PPC trying to
>>> connect but it never gets past looking for the host.
>>>
>>
>> As I already stated, if it isn't listed in the release notes, it 
>> wasn't
>> addressed. I've been using a 5550 successfully everyday without
>> problems.
>>
>>
>> You might try:
>>
>> 1) Turn on verbose logging
>> 2) Launch UI app before connecting
>> 3) Pull device out of cradle and put it back in
>> 4) Send the log file (View Log from application) to our support staff.
>>
>>
>> If you're in the San Diego area, I'd be more than happy to take a 
>> look,
>> but we've been unable to duplicate your problem. Others using the same
>> device (the 5550 is actually the same device) are not having any
>> problems.
>>
>>
>> --
>> Scott Gruby
>> <http://www.markspace.com/>
>>
>> Please contact support at markspace.com for assistance with Mark/Space
>> products.
>>
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