[missing-sync-pocketpc-talk] Missing Sync for Pocket PC 1.0.2b1Now Available

[TDefriez at cs.com]

Check you don't have a bad USB on your HP5555. Why? I have been using my HP5555, TiBook(G4)& USB to sync successfully for some time (I was one of the early pains who could not get the HP5555 to work). Recently it stopped working. After this started happening (due to lack of CAB files) I tried to download some new programs using a Windows XP system I have and guess what - yes connection to this has become erratic as well. Even Activesync is having issues. I can only get it to work 5 out of every 10 attempts on the XP system and then only if I get the HP5555 in the cradle just right.
Mac USB seems 'more' sensitive to what every is causing my connection problem than Windows is (could be hardware Mac verses Toshiba).

I have spoken to HP but they want to replace the device (why not repair I ask myself, is this a known HP55XX problem) but I'm unwilling to be without it for the time the replacement takes, plus I don't want the headache that causes with re-loading and authorising some programs I use.

The lack of USB is not impacting me as I can sync via BT and WiFi (hope install via BT is now working as thats the only killer I've seen so far with BT, I've not had a chance to checkout 1.02b yet). I prefer doing that way anyway - it seems faster and save me carrying another cable when away from home.

Tony
Scott Gruby <sgruby at markspace.com> wrote:

>
>On Friday, September 5, 2003, at 09:01  AM, Christopher Gavula wrote:
>
>> Still no USB sync between my TiBook and my Ipaq 5555.  The BT Sync 
>> works fine, but the USB sync never works.  I see the PPC trying to 
>> connect but it never gets past looking for the host.
>>
>
>As I already stated, if it isn't listed in the release notes, it wasn't 
>addressed. I've been using a 5550 successfully everyday without 
>problems.
>
>
>You might try:
>
>1) Turn on verbose logging
>2) Launch UI app before connecting
>3) Pull device out of cradle and put it back in
>4) Send the log file (View Log from application) to our support staff.
>
>
>If you're in the San Diego area, I'd be more than happy to take a look, 
>but we've been unable to duplicate your problem. Others using the same 
>device (the 5550 is actually the same device) are not having any 
>problems.
>
>
>--
>Scott Gruby
><http://www.markspace.com/>
>
>Please contact support at markspace.com for assistance with Mark/Space 
>products.
>
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