[missing-sync-pocketpc-talk] Request for Assistance

[Scott Gruby]

Greetings!

In an effort to support as many devices out of the box, we'd like to 
request a little assistance from those of you on this list. As we don't 
have access to every device out there, we would like you to do the 
following and send it to <mailto:pocketpc-beta-feedback at markspace.com> 
(not the list):

1. Connect your device to your Mac via USB (it should attempt to start 
ActiveSync, if it doesn't, take the device out of the cradle and try 
again).
2. Launch Apple System Profiler (if it was already running, choose 
Refresh from the Window menu)
3. Choose Devices and Volumes
4. Look under USB Information for a device (or devices) that is not 
identified or says "Vendor-Specific"
5. Open the tab and send the following information:
	Product ID:
	Vendor ID:

On your Pocket PC device. Choose Settings from the Start Menu, Tap 
System, Tap About and Send the version information.

For example, for the iPAQ 2215 on my desk, I would send:

Manufacturer: HP
Device Model: iPAQ 2215
Vendor ID: 1008
Product ID: 4118
Version: 4.20.1081 (Build 13100)

While we aren't guaranteeing that your device will work out of the box, 
this will really assist us. If you have any questions, please let me 
know by sending email to: <mailto:pocketpc-beta-feedback at markspace.com>.

Thanks.

--
Scott Gruby
<http://www.markspace.com/>

Please contact support at markspace.com for assistance with Mark/Space 
products.