[missing-sync-pocketpc-talk] Re: Upgrades to Entourage Sync

[Randy Bisig]

> I'm sorry if you are disappointed, but we were VERY clear that we do not
> include Entourage support at this time. At our web site, in our
> auto-responders during development, and on this list. Anyone that said
> Entourage support was a requirement was told not to buy the software if
> they asked sales.
 
Brian and all at Mark/Space,

I understood very well that Entourage was not supported in this initial
release. If I implied I was not aware of this, my bad.

However, had I known that there would be an additional cost for the
Entourage sync capability - when it is released - I would have waited. If
the fact that there would be an additional cost was mentioned or explained
herein or on the web, then I must have missed it. Again, my bad.

Charging for upgrades by companies is not standard. Some small companies
charge as little as $5, some larger companies charge $200. And some
companies offer upgrades for free. It all depends on the people developing
the software and the customer base they have.

It is my hopes that any upgrade to Missing Sync for PocketPC would be less
that the full cost of the software. It is, however, Mark/Space's decision,
not ours to make. We get to decide whether we pay it.

Thanks for the work you've done. In the few times I've used it, it works as
advertised.

    ~~~randy~~>