[missing-sync-palmos-talk] Re: SplashData Support Request

[Kerry D]

OK - I entered in Missing Sync 480 x 320. In Splashphoto, it placed the 
pictures the same as 640 x 480 however there is still the black border at 
the top and bottom. If I turn captions on it fills in information exactly 
into this space. If I turn captions off, it keeps those black borders where 
the caption info is. So when I run the slideshow it has these black 
borders, which doesn't look great.

However, the big problem is, where I go to the Palm viewer the photos don't 
look right at all. They don't fill the screen at all. When you use Palm's 
send to handheld and look at a photo using this technique, in Splashphoto, 
in list view, it gives you a size of 640 x 480 consistently. If I enter in 
Missing Sync 640 x 480, I get the same results above in Splashphoto but in 
the Palm viewer it fills the screen perfectly. When the slideshow runs the 
screen is nicely filled.

Is the screen in Splashphoto not filling due to this area for captions. I 
would think with captions turned off it should fill the screen.

I looked in the Splashphoto desktop and it says resize to 320 x 480. This 
definitely does not work. However, I believe Missing Sync overrides this 
setting as you set Missing Sync and on the first sync it puts the photos on 
the handheld. Then on the second sync it moves the photos to Splashphoto 
desktop. Finally, I choose a category for the photos, sync and it puts the 
photos on the handheld in that category.

Let me know if that little black area at each end of the photos is just a 
result of the captions for space for it and when you turn it off it leaves 
that black space yet doesn't present the captions information.
___
Kerry

...... Original Message .......
On Thu, 12 Oct 2006 19:42:38 -0400 Kerry D <kerry.d at mac.com> wrote:
>OK - I'll try 480 x 320 and see what happens. I came across an option in 
preferences about showing capture information and I noticed w this on it 
filled in the black area perfectly however w it off it was the same black 
area.
>
>I did buy the desktop version but this doesn't seem to have made any 
difference to my outcome.
>
>I'm going to try to resynchronize with the above ratio you mentioned.
>
>I'll let you know of my results.
>
>Thanks for your prompt feedback.
>___
>Kerry
>
>...... Original Message .......
>On Thu, 12 Oct 2006 15:53:06 -0700 "SplashData" <info at splashdata.com> 
wrote:
>>Hi Kerry,
>>
>>Thanks for contacting us. The screen resolution of the TX is 480x320
>>(landscape). This aspect ratio is 3:2.
>>
>>So 640x480 is not the same aspect ratio - 4:3.
>>
>>The Palm Photo viewer must be cropping the image to fill the screen. We 
use
>>the SplashPhoto Desktop to automatically crop and optimize images for
>>SplashPhoto on the handheld. This is the upgrade you refer to available 
for
>>$14.95:
>>
>>http://www.splashdata.com/missingsync/
>>
>>But if you want to do it yourself, just crop your JPGs to 480x320 before
>>sending them to the handheld. If you want some room to zoom, crop them to
>>twice that - 960x640.
>>
>>Please let me know if you have any other questions.
>>
>>-Justin
>>SplashData
>> 
>>On 10/12/06 12:18 PM, "k.dawson at mac.com" <k.dawson at mac.com> wrote:
>>
>>> 
---------------------------------------------------------------------------
>>> Name: Kerry Dawson
>>> 
>>> Product: SplashPhoto
>>> 
>>> Vers: 4.4
>>> 
>>> Platform: Palm
>>> 
>>> Handheld: TX
>>> 
>>> Desktop: Mac OS X
>>> 
>>> Description: I bought Missing Sync for my Palm. They include 
Splashphoto but I
>>> decided to buy the full Desktop version for a special price from 
Missing Sync.
>>> When I sync photos to the TX, I set a ratio of 640 x 480 as that is 
what the
>>> Palm Desktop would send them over as using Send to Handheld. When they 
come in
>>> from Missing Sync, if I view the photos using the Palm viewer they look
>>> perfect and fill the screen. When I view the photos using Splashphoto 
they
>>> don't properly fill the screen. The top and bottom have a small black 
space
>>> before you get to the white Splashphoto outline. Missing Sync says I 
need to
>>> crop the pictures to come out with the same aspect ratio as they sync 
over but
>>> I really have no idea what they are talking about. The photos look 
perfect in
>>> the Palm viewer. I asked Missing Sync if I should choose a different 
setting
>>> on my Cybershot. I'm shooting at 3 megapixels, which is plenty for the 
size
>>> that I'm viewing. However the camera supports 7.2, 3:2 (I don't k!
>>>  now what this means) 5, 3, 1 and VGA mode. I asked Missing Sync if the 
3:2
>>> setting would solve the problem. The reason I like using Splashphoto is 
that I
>>> can easily categorize photos on the desktop and sync them to the Palm. 
This is
>>> easier than setting up albums in the Palm viewer. However, it is the 
Palm
>>> viewer that is allowing me to see the photos as they should appear.
>>> 
>>> Do you have any idea what might be wrong here?
>>> 
>>> 
---------------------------------------------------------------------------
>>> 
>>
>>
>