[missing-sync-palmos-talk] Re: SplashData Support Request

[k.dawson at mac.com]

OK - I'll try 480 x 320 and see what happens. I came across an option in
preferences about showing capture information and I noticed w this on it
filled in the black area perfectly however w it off it was the same  
black
area.

I did buy the desktop version but this doesn't seem to have made any
difference to my outcome.

I'm going to try to resynchronize with the above ratio you mentioned.

I'll let you know of my results.

Thanks for your prompt feedback.
___
Kerry

...... Original Message .......
On Thu, 12 Oct 2006 15:53:06 -0700 "SplashData" <info at splashdata.com>  
wrote:
> Hi Kerry,
>
> Thanks for contacting us. The screen resolution of the TX is 480x320
> (landscape). This aspect ratio is 3:2.
>
> So 640x480 is not the same aspect ratio - 4:3.
>
> The Palm Photo viewer must be cropping the image to fill the  
> screen. We use
> the SplashPhoto Desktop to automatically crop and optimize images for
> SplashPhoto on the handheld. This is the upgrade you refer to  
> available for
> $14.95:
>
> http://www.splashdata.com/missingsync/
>
> But if you want to do it yourself, just crop your JPGs to 480x320  
> before
> sending them to the handheld. If you want some room to zoom, crop  
> them to
> twice that - 960x640.
>
> Please let me know if you have any other questions.
>
> -Justin
> SplashData
>
> On 10/12/06 12:18 PM, "k.dawson at mac.com" <k.dawson at mac.com> wrote:
>
>>
------------------------------------------------------------------------ 
---
>> Name: Kerry Dawson
>>
>> Product: SplashPhoto
>>
>> Vers: 4.4
>>
>> Platform: Palm
>>
>> Handheld: TX
>>
>> Desktop: Mac OS X
>>
>> Description: I bought Missing Sync for my Palm. They include  
>> Splashphoto but I
>> decided to buy the full Desktop version for a special price from  
>> Missing Sync.
>> When I sync photos to the TX, I set a ratio of 640 x 480 as that  
>> is what the
>> Palm Desktop would send them over as using Send to Handheld. When  
>> they come in
>> from Missing Sync, if I view the photos using the Palm viewer they  
>> look
>> perfect and fill the screen. When I view the photos using Splashphoto
they
>> don't properly fill the screen. The top and bottom have a small black
space
>> before you get to the white Splashphoto outline. Missing Sync says I
need to
>> crop the pictures to come out with the same aspect ratio as they sync
over but
>> I really have no idea what they are talking about. The photos look
perfect in
>> the Palm viewer. I asked Missing Sync if I should choose a different
setting
>> on my Cybershot. I'm shooting at 3 megapixels, which is plenty for  
>> the
size
>> that I'm viewing. However the camera supports 7.2, 3:2 (I don't k!
>>  now what this means) 5, 3, 1 and VGA mode. I asked Missing Sync  
>> if the
3:2
>> setting would solve the problem. The reason I like using  
>> Splashphoto is
that I
>> can easily categorize photos on the desktop and sync them to the  
>> Palm.
This is
>> easier than setting up albums in the Palm viewer. However, it is  
>> the Palm
>> viewer that is allowing me to see the photos as they should appear.
>>
>> Do you have any idea what might be wrong here?
>>
>>
------------------------------------------------------------------------ 
---
>>
>
>




Kerry