From missingsync at quantentunnel.de  Sun Oct  1 12:19:13 2006
From: missingsync at quantentunnel.de (Martin)
Date: Sun Oct  1 12:32:40 2006
Subject: [missing-sync-palmos-talk] E-mail category not transferring
In-Reply-To: <417A61B6-C7C6-4D28-A9FE-A02D19F04328@salasobrien.com>
Message-ID: <C14562C1.E2AB%missingsync@quantentunnel.de>

I did the test using "E-mail" as label --> did not work.

Instead of "home" or "work" as label for the email field in Apple
AddressBook I typed in "E-mail" as suggested (this is also the spelling on
my Palm).

However the email address ended up in the field "Other" (with a phone icon
in Agendus).

In my test I created a new contact with first and last name and only an
email addresss.

> I've noticed that when I type in Address Book "E-mail", it transfers
> fine.
> It shows in my Palm as "Email".



Martin


-- 
MissingSynch 5.11 (139)
Sony Clie UX50, Palm OS 5.2
Sony Clie NZ90, Palm OS 5.0
iBook12 G3, 900MHz Combo, 640MB RAM
PowerMac G4, Dual 500, 1.25GB RAM
MacOSX 10.47 US on external Firewire HD
Sync via WiFi


From k.dawson at mac.com  Mon Oct  2 15:40:06 2006
From: k.dawson at mac.com (Kerry D)
Date: Mon Oct  2 15:41:15 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd: [Mark/Space
 Support #691626]: 
 Mark/Space  Contacts  Missing Sync for Palm OS Support Request
Message-ID: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>


This is regarding how to fix an Addressbook entry w label email coming into the Palm as Other. I removed a lot of stuff not pertinent to the issue. What do you guys think.

Can someone just respond so l know this is going through.
___
Kerry



Now about the Email addresses

T700p T650, TX, T3 and Life Drive

What I did, in Address Book delete all "E-mail" custom labels, (review all contacts, made sure that all addresses had either home/work/other and no other labels existed). So for each contact I've checked that the label e-mail was not listed in the drop-down menu. If it was, while the "e-mail" label is still checked for a contact, I used the custom menu and erased it. So the contact's e-mail would revert to Home or Work or Other.

I've cleaned them all up, did a backup of the file. (Go to Address Book, click on 'File' menu and choose 'Back up Address Book'.)

Now to get it to the device, I've reset the sync history and set the Mark/Space Contacts conduit to overwrite. Initiated a sync, receive a isync alert (with orange icon on it*) checked the box to erase the device and Voil?! Did some sync afterward and nothing changed.

* You need to see this window, if you don't the reset did not work properly.

What is happening is this
On the T700p and T650, Address Book have H/W/O labels for e-mail, did an overwrite of the T700p and got E-mail label for all the email addresses except for Other (as expected for this device), did a sync after and Address Book kept the H/W/O labels.

On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels for e-mail, did an overwrite of the devices and got H/W/O labels for all the email addresses (as expected for those devices), did a sync afterward, Address Book and all devices kept the H/W/O labels.

Now if you want your Life drive to have the E-mail label for all email addresses, in Address Book you will need to crate the label "E-mail". This one should sync properly.

How to reset the sync service and sync history.

Do some backups first
Follow those simple steps
1. Go to Address Book, click on 'File' menu and choose 'Back up Address Book'.  Go to iCal, click on 'File' menu and choose 'Back up database'.
2. Go to Missing Sync and double click on the Backup Conduit and set it to backup all databases. Then run the sync with just that Backup conduit selected, disable all other conduits.
3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/ now hold the 'ctrl' key and click on the /Backups/ folder. Choose the option to 'Create Archive of "Backups"'. This is to safeguard your backed up data in case anything goes wrong.

Now 'Reset Sync History' using the iSync preferences option. The first sync will likely be slower.
1) Launch iSync
2) Click on the iSync menu
3) Choose Preferences (make sure the "Enable syncing on this computer" is checked)
4) Click the 'Reset Sync History' button. Read and follow the onscreen directions.
5) This may launch iCal. Also the status of the reset is showing in the iSync display. When the reset is complete quit both iSync and iCal.

Launch Missing Sync and enable the Mark/Space Contacts, Events and Tasks conduits and set them to Desktop overwrite Handheld. Disable all other conduits.

Then sync, when you do, you will get a dialog box with an orange iSync icon** on it. Check the box to erase the device, then click the 'Allow' button. It will overwrite your device. You will get one for events, one for tasks, and one for contacts. The next time you sync .mac or other devices that sync with iSync like an iPod, you will get these same dialog boxes for their databases and you should check the box and click 'Allow' in those cases as well. 

**If you don't get this warning window, advise me it means that the reset of the sync history didn't work as planed. I'll give you something stronger to fix it.

If you press the don't allow button you will need to reboot your computer.


Let me know of your progress.

Best regards,

Michel "Mike" Couture 
Mark/Space
Customer Support Rep

** Announcing ** 
*ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users should update to VERSION 5.1.1
*Download directly from: < http://www.markspace.com/downloads.html > Choose the 5.1.1 Updater.
**Clie, T700p, Garmin, Google calendars, Pocket Quicken users this is the update you have been waiting for.
Be sure to do a final sync with v5.1, do backups, install v5.1.1 set up the conduits for an overwrite of the handheld.

The highly anticipated Windows Mobile version 2.5.1 is now shipping! This requires OS 10.4.7 and will support all versions of Windows Mobile, including Windows Mobile 5. The current version of Missing Sync can be found at: http://www.markspace.com/downloads.html

? It's always a good practice to make sure your data is backed up. For information on how to do backups, 
   read this article from our Knowledgebase http://support.markspace.com/?kb=2598
? List of supported devices, 
   PALMS http://www.markspace.com/missingsync_palmos_devices.html  
   WM http://www.markspace.com/missingsync_wm_devices.html
   HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
? Registration code: http://www.markspace.com/resend-codes.php
? Look for the answer in our Knowledgebase: http://www.markspace.com/support/
? Join the lists for another support avenue: http://lists.markspace.com



On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
> Tell us how to contact you
> 
> Name: Kerry Dawson
> Email address: k.dawson@mac.com
> 
> Tell us about your device
> 
> Handheld Manufacturer: Palm
> Handheld Model: Lifedrive
> Handheld OS: Palm OS 5.4 or higher
> 
> Is your device a phone?
> 
> Is your device a phone?	Indicate your device capability: Not a phone
> If your device is a phone, choose your carrier: No Carrier
> 
> Tell us about your environment
> 
> Mac OS version: 10.4.7
> The Missing Sync version: 5.1.1
> iTunes version:	6.0.5	
> iPhoto version:	6.0.4
> Do you have an Intel or a Power PC mac? Intel Mac
> 
> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>       
> What PIM application do you sync with? Address Book,   iCal,    
> Do you sync your device with more than one computer? No
> If yes, do you sync with another Mac? No
> Do you sync with .Mac? Yes
> How are you connecting your device to your Mac? USB,  
> 
> 
> Tell us about your issue
> 
> Description of problem: 
> I can't understand why no one, of the many I write, is responding to my query. I simply want to know why E-mail addresses in Markspace that have a label of E-mail in Addressbook end up on the Palm as label Other whereas if it is created on the Palm it ends up with the label Addressbook. I've basically resolved all my other issues.
>      
> Steps to Reproduce:
> Happens anytime an item is created in Addressbook; not the Palm.
> 
> File Attached: 




From k.dawson at mac.com  Mon Oct  2 15:38:27 2006
From: k.dawson at mac.com (Kerry D)
Date: Mon Oct  2 15:41:25 2006
Subject: Fwd: Re: [missing-sync-palmos-talk] E-mail category not transferring
Message-ID: <366-SnapperMsgF9EDB6B5C14745E8@[192.168.134.18]>

E-mail category not transferring

So you're getting what I'm getting. I'm not sure there is a point to doing 
what Markspace suggested as I think they have a problem in their conduit.

Be interested in hearing from others.
___
Kerry

...... Original Message .......
On Sun, 01 Oct 2006 12:19:13 -0700 "Martin" <missingsync@quantentunnel.de> 
wrote:
>I did the test using "E-mail" as label --> did not work.
>
>Instead of "home" or "work" as label for the email field in Apple
>AddressBook I typed in "E-mail" as suggested (this is also the spelling on
>my Palm).
>
>However the email address ended up in the field "Other" (with a phone icon
>in Agendus).
>
>In my test I created a new contact with first and last name and only an
>email addresss.
>
>> I've noticed that when I type in Address Book "E-mail", it transfers
>> fine.
>> It shows in my Palm as "Email".
>
>
>
>Martin
>
>
>-- 
>MissingSynch 5.11 (139)
>Sony Clie UX50, Palm OS 5.2
>Sony Clie NZ90, Palm OS 5.0
>iBook12 G3, 900MHz Combo, 640MB RAM
>PowerMac G4, Dual 500, 1.25GB RAM
>MacOSX 10.47 US on external Firewire HD
>Sync via WiFi
>
>
>_______________________________________________
>missing-sync-palmos-talk mailing list
>missing-sync-palmos-talk@lists.markspace.com
>To unsubscribe, send an email (no subject required) from your subscribed 
email address to:
>missing-sync-palmos-talk-leave@lists.markspace.com

From bmcewen at comcast.net  Mon Oct  2 15:47:46 2006
From: bmcewen at comcast.net (Brian McEwen)
Date: Mon Oct  2 15:48:00 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of old
	calendar dates?
Message-ID: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>


Hi all;

This may or may not be a MS issue.

Clie UX50, I synch it to Outlook at work, then to MS on my 10.4 machine.

Sometime, somewhere, either on MacOS or Windows or Clie, I recall  
findin and setting a "keep calendar events for XXX time" type of  
setting.

Currently, when I synch with the PC, events older than 1 week get  
deleted from my Clie.

Is that an Outlook or Intellisynch setting?  I've looked and looked,  
and can't find it.  Is it on the Clie or in Agendus?  Likewise, can't  
fine it.

Is it a MS setting that is affecting Outlook sychs in this fashion?   
Can't find it :)

Help!

I'm guessing it's on the Windows side somewhere just due to the  
nature of nested checkboxes that are hard to logically locate, but  
I'm not sure.

Thanks,

Brian

From k.dawson at mac.com  Mon Oct  2 16:31:58 2006
From: k.dawson at mac.com (Kerry D)
Date: Mon Oct  2 16:41:47 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of 
	old	calendar dates?
In-Reply-To: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
Message-ID: <434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>

Something like this is normally a conduit setting.
___
Kerry

...... Original Message .......
On Mon, 02 Oct 2006 18:47:46 -0400 "Brian McEwen" <bmcewen@comcast.net> 
wrote:
>
>Hi all;
>
>This may or may not be a MS issue.
>
>Clie UX50, I synch it to Outlook at work, then to MS on my 10.4 machine.
>
>Sometime, somewhere, either on MacOS or Windows or Clie, I recall  
>findin and setting a "keep calendar events for XXX time" type of  
>setting.
>
>Currently, when I synch with the PC, events older than 1 week get  
>deleted from my Clie.
>
>Is that an Outlook or Intellisynch setting?  I've looked and looked,  
>and can't find it.  Is it on the Clie or in Agendus?  Likewise, can't  
>fine it.
>
>Is it a MS setting that is affecting Outlook sychs in this fashion?   
>Can't find it :)
>
>Help!
>
>I'm guessing it's on the Windows side somewhere just due to the  
>nature of nested checkboxes that are hard to logically locate, but  
>I'm not sure.
>
>Thanks,
>
>Brian
>
>_______________________________________________
>missing-sync-palmos-talk mailing list
>missing-sync-palmos-talk@lists.markspace.com
>To unsubscribe, send an email (no subject required) from your subscribed 
email address to:
>missing-sync-palmos-talk-leave@lists.markspace.com

From bmcewen at comcast.net  Mon Oct  2 17:39:49 2006
From: bmcewen at comcast.net (Brian McEwen)
Date: Mon Oct  2 17:39:58 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of
	old	calendar dates?
In-Reply-To: <434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
Message-ID: <D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>


The problem is (which perhaps I didn't clarify well enough) this  
delete event happens when syncing to Outlook; which does not use the  
MS conduit unless the MS conduit is somehow in effect when using  
Hotsync to Outlook (Windows).  Whatever is present on the Clie gets  
moved to the Mac fine.  If its is delteing old events on the Mac I'm  
not sure I notice, but I can look.  theres no way to tell what a  
MissingSync sync will do before hit has occurred (which would be a  
valuable feature to add).

When I click on "details" in hotsync on the PC, it shows it will  
whack anything over 1 week old on the Clie (the Outlook event stays  
the same).  But i've been all through the Outlook (PC) and  
Intellisync prefs and just not seen this setting.

Is this indeed a MS conduit setting that persists on the PDA?

Thanks,

Brian

On Oct 2, 2006, at 7:31 PM, Kerry D wrote:

> Something like this is normally a conduit setting.
> ___
> Kerry
>
> ...... Original Message .......
> On Mon, 02 Oct 2006 18:47:46 -0400 "Brian McEwen"  
> <bmcewen@comcast.net>
> wrote:
>>
>> Hi all;
>>
>> This may or may not be a MS issue.
>>
>> Clie UX50, I synch it to Outlook at work, then to MS on my 10.4  
>> machine.
>>
>> Sometime, somewhere, either on MacOS or Windows or Clie, I recall
>> findin and setting a "keep calendar events for XXX time" type of
>> setting.
>>
>> Currently, when I synch with the PC, events older than 1 week get
>> deleted from my Clie.
>>
>> Is that an Outlook or Intellisynch setting?  I've looked and looked,
>> and can't find it.  Is it on the Clie or in Agendus?  Likewise, can't
>> fine it.
>>
>> Is it a MS setting that is affecting Outlook sychs in this fashion?
>> Can't find it :)
>>
>> Help!
>>
>> I'm guessing it's on the Windows side somewhere just due to the
>> nature of nested checkboxes that are hard to logically locate, but
>> I'm not sure.
>>
>> Thanks,
>>
>> Brian
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed
> email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com

From sgruby at markspace.com  Mon Oct  2 17:53:24 2006
From: sgruby at markspace.com (Scott Gruby)
Date: Mon Oct  2 17:53:30 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of old
	calendar dates?
In-Reply-To: <D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
	<D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
Message-ID: <8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>


On Oct 2, 2006, at 5:39 PM, Brian McEwen wrote:

>
> The problem is (which perhaps I didn't clarify well enough) this  
> delete event happens when syncing to Outlook; which does not use  
> the MS conduit unless the MS conduit is somehow in effect when  
> using Hotsync to Outlook (Windows).  Whatever is present on the  
> Clie gets moved to the Mac fine.  If its is delteing old events on  
> the Mac I'm not sure I notice, but I can look.  theres no way to  
> tell what a MissingSync sync will do before hit has occurred (which  
> would be a valuable feature to add).
>
> When I click on "details" in hotsync on the PC, it shows it will  
> whack anything over 1 week old on the Clie (the Outlook event stays  
> the same).  But i've been all through the Outlook (PC) and  
> Intellisync prefs and just not seen this setting.
>
> Is this indeed a MS conduit setting that persists on the PDA?
>
> Thanks,

No, this is an Outlook issue. You said it yourself that HotSync on  
the PC says it will remove anything over 1 week old on the CLIE.  
Missing Sync has an option to not sync events older than a certain  
date, but this is unlikely your issue.

--
Scott Gruby
Mark/Space, Inc.
<http://www.markspace.com/>

Please visit <http://www.markspace.com/support/> for assistance with  
Mark/Space products.


From bmcewen at comcast.net  Mon Oct  2 18:45:52 2006
From: bmcewen at comcast.net (Brian McEwen)
Date: Mon Oct  2 18:46:01 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of old
	calendar dates?
In-Reply-To: <8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
	<D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
	<8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>
Message-ID: <B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net>


On Oct 2, 2006, at 8:53 PM, Scott Gruby wrote:

>
> No, this is an Outlook issue. You said it yourself that HotSync on  
> the PC says it will remove anything over 1 week old on the CLIE.  
> Missing Sync has an option to not sync events older than a certain  
> date, but this is unlikely your issue.
>

I've rummaged a fair amount, but not found where those Outlook  
settings lie.  If someone can point, that would be great- I must be  
looking right past the option.
I was hoping that MS (the permanent PDA part) might be overriding  
something.

thanks-

Brian

From k.dawson at mac.com  Mon Oct  2 19:18:19 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Mon Oct  2 19:18:30 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of old
	calendar dates?
In-Reply-To: <B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
	<D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
	<8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>
	<B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net>
Message-ID: <83CEEAB0-AB46-44E9-95DC-9504ED7470D3@mac.com>

In the Hotsync Manager, just double click the Entourage conduit.  
There you'll find different settings for the different apps. Choose  
an app - say Calendar and set it the way you want it. You can tell it  
to sync items 8 weeks back, all the items etc. You can do this for  
each module.


Kerry



On Oct 2, 2006, at 9:45 PM, Brian McEwen wrote:

>
> On Oct 2, 2006, at 8:53 PM, Scott Gruby wrote:
>
>>
>> No, this is an Outlook issue. You said it yourself that HotSync on  
>> the PC says it will remove anything over 1 week old on the CLIE.  
>> Missing Sync has an option to not sync events older than a certain  
>> date, but this is unlikely your issue.
>>
>
> I've rummaged a fair amount, but not found where those Outlook  
> settings lie.  If someone can point, that would be great- I must be  
> looking right past the option.
> I was hoping that MS (the permanent PDA part) might be overriding  
> something.
>
> thanks-
>
> Brian
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com

From sgruby at markspace.com  Mon Oct  2 20:48:29 2006
From: sgruby at markspace.com (Scott Gruby)
Date: Mon Oct  2 20:48:33 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of old
	calendar dates?
In-Reply-To: <B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
	<D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
	<8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>
	<B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net>
Message-ID: <AB9556A9-2335-477D-B38C-982D4075C765@markspace.com>


On Oct 2, 2006, at 6:45 PM, Brian McEwen wrote:

>
> On Oct 2, 2006, at 8:53 PM, Scott Gruby wrote:
>
>>
>> No, this is an Outlook issue. You said it yourself that HotSync on  
>> the PC says it will remove anything over 1 week old on the CLIE.  
>> Missing Sync has an option to not sync events older than a certain  
>> date, but this is unlikely your issue.
>>
>
> I've rummaged a fair amount, but not found where those Outlook  
> settings lie.  If someone can point, that would be great- I must be  
> looking right past the option.
> I was hoping that MS (the permanent PDA part) might be overriding  
> something.

The PDA part does not affect syncing; it is used for mounting and for  
relaying some information about file types at the start of the sync.

--
Scott Gruby
Mark/Space, Inc.
<http://www.markspace.com/>

Please visit <http://www.markspace.com/support/> for assistance with  
Mark/Space products.


From k.dawson at mac.com  Mon Oct  2 21:31:49 2006
From: k.dawson at mac.com (Kerry D)
Date: Mon Oct  2 21:32:01 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of 
	old	calendar dates?
In-Reply-To: <AB9556A9-2335-477D-B38C-982D4075C765@markspace.com>
References: <FC01F098-A36B-4284-B087-F5BF3B29363E@comcast.net>
	<434-SnapperMsgF9EDB6B5C1475410@[192.168.134.18]>
	<D0498FF1-620C-4CF9-BC54-67C61420977E@comcast.net>
	<8DBD3730-F022-4684-AEC2-D27AD4E3D25F@markspace.com>
	<B34FBE1B-28A0-4E08-8AB6-71B24C783216@comcast.net> 
	<AB9556A9-2335-477D-B38C-982D4075C765@markspace.com>
Message-ID: <444-SnapperMsgF9EDB6B5C147983E@[10.0.1.3]>

Just check the Entourage conduit.
___
Kerry

...... Original Message .......
On Mon, 02 Oct 2006 20:48:29 -0700 "Scott Gruby" <sgruby@markspace.com> 
wrote:
>
>On Oct 2, 2006, at 6:45 PM, Brian McEwen wrote:
>
>>
>> On Oct 2, 2006, at 8:53 PM, Scott Gruby wrote:
>>
>>>
>>> No, this is an Outlook issue. You said it yourself that HotSync on  
>>> the PC says it will remove anything over 1 week old on the CLIE.  
>>> Missing Sync has an option to not sync events older than a certain  
>>> date, but this is unlikely your issue.
>>>
>>
>> I've rummaged a fair amount, but not found where those Outlook  
>> settings lie.  If someone can point, that would be great- I must be  
>> looking right past the option.
>> I was hoping that MS (the permanent PDA part) might be overriding  
>> something.
>
>The PDA part does not affect syncing; it is used for mounting and for  
>relaying some information about file types at the start of the sync.
>
>--
>Scott Gruby
>Mark/Space, Inc.
><http://www.markspace.com/>
>
>Please visit <http://www.markspace.com/support/> for assistance with  
>Mark/Space products.
>
>
>_______________________________________________
>missing-sync-palmos-talk mailing list
>missing-sync-palmos-talk@lists.markspace.com
>To unsubscribe, send an email (no subject required) from your subscribed email address to:
>missing-sync-palmos-talk-leave@lists.markspace.com

From k.dawson at mac.com  Mon Oct  2 21:53:07 2006
From: k.dawson at mac.com (Kerry D)
Date: Mon Oct  2 22:11:39 2006
Subject: [missing-sync-palmos-talk] E-Mai Address label Missing Sync
	suggestion
Message-ID: <438-SnapperMsgF9EDB6B5C147A187@[10.0.1.3]>


I'm finding that Addressbook entries w label E-mail are coming into the Palm as Other. Missing Sync suggested doing the following. However, I'm worried this is a conduit problem. If I sync using Entourage it comes into the Palm properly as an E-Mail label. However the Markspace conduit is not transferring this properly.

Do people think the following technique will solve the problem. The reason I'm reluctant to do this is I manually entered all my Palm email addresses with the E-mail label. If it resyncs them as Other and I have to manually re-enter all the addresses its will drive me nuts.  

What do you think?

___
Kerry



Now about the Email addresses

T700p T650, TX, T3 and Life Drive

What I did, in Address Book delete all "E-mail" custom labels, (review all contacts, made sure that all addresses had either home/work/other and no other labels existed). So for each contact I've checked that the label e-mail was not listed in the drop-down menu. If it was, while the "e-mail" label is still checked for a contact, I used the custom menu and erased it. So the contact's e-mail would revert to Home or Work or Other.

I've cleaned them all up, did a backup of the file. (Go to Address Book, click on 'File' menu and choose 'Back up Address Book'.)

Now to get it to the device, I've reset the sync history and set the Mark/Space Contacts conduit to overwrite. Initiated a sync, receive a isync alert (with orange icon on it*) checked the box to erase the device and Voil?! Did some sync afterward and nothing changed.

* You need to see this window, if you don't the reset did not work properly.

What is happening is this
On the T700p and T650, Address Book have H/W/O labels for e-mail, did an overwrite of the T700p and got E-mail label for all the email addresses except for Other (as expected for this device), did a sync after and Address Book kept the H/W/O labels.

On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels for e-mail, did an overwrite of the devices and got H/W/O labels for all the email addresses (as expected for those devices), did a sync afterward, Address Book and all devices kept the H/W/O labels.

Now if you want your Life drive to have the E-mail label for all email addresses, in Address Book you will need to crate the label "E-mail". This one should sync properly.

How to reset the sync service and sync history.

Do some backups first
Follow those simple steps
1. Go to Address Book, click on 'File' menu and choose 'Back up Address Book'.  Go to iCal, click on 'File' menu and choose 'Back up database'.
2. Go to Missing Sync and double click on the Backup Conduit and set it to backup all databases. Then run the sync with just that Backup conduit selected, disable all other conduits.
3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/ now hold the 'ctrl' key and click on the /Backups/ folder. Choose the option to 'Create Archive of "Backups"'. This is to safeguard your backed up data in case anything goes wrong.

Now 'Reset Sync History' using the iSync preferences option. The first sync will likely be slower.
1) Launch iSync
2) Click on the iSync menu
3) Choose Preferences (make sure the "Enable syncing on this computer" is checked)
4) Click the 'Reset Sync History' button. Read and follow the onscreen directions.
5) This may launch iCal. Also the status of the reset is showing in the iSync display. When the reset is complete quit both iSync and iCal.

Launch Missing Sync and enable the Mark/Space Contacts, Events and Tasks conduits and set them to Desktop overwrite Handheld. Disable all other conduits.

Then sync, when you do, you will get a dialog box with an orange iSync icon** on it. Check the box to erase the device, then click the 'Allow' button. It will overwrite your device. You will get one for events, one for tasks, and one for contacts. The next time you sync .mac or other devices that sync with iSync like an iPod, you will get these same dialog boxes for their databases and you should check the box and click 'Allow' in those cases as well. 

**If you don't get this warning window, advise me it means that the reset of the sync history didn't work as planed. I'll give you something stronger to fix it.

If you press the don't allow button you will need to reboot your computer.


Let me know of your progress.

Best regards,

Michel "Mike" Couture 
Mark/Space
Customer Support Rep

** Announcing ** 
*ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users should update to VERSION 5.1.1
*Download directly from: < http://www.markspace.com/downloads.html > Choose the 5.1.1 Updater.
**Clie, T700p, Garmin, Google calendars, Pocket Quicken users this is the update you have been waiting for.
Be sure to do a final sync with v5.1, do backups, install v5.1.1 set up the conduits for an overwrite of the handheld.

The highly anticipated Windows Mobile version 2.5.1 is now shipping! This requires OS 10.4.7 and will support all versions of Windows Mobile, including Windows Mobile 5. The current version of Missing Sync can be found at: http://www.markspace.com/downloads.html

? It's always a good practice to make sure your data is backed up. For information on how to do backups, 
   read this article from our Knowledgebase http://support.markspace.com/?kb=2598
? List of supported devices, 
   PALMS http://www.markspace.com/missingsync_palmos_devices.html  
   WM http://www.markspace.com/missingsync_wm_devices.html
   HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
? Registration code: http://www.markspace.com/resend-codes.php
? Look for the answer in our Knowledgebase: http://www.markspace.com/support/
? Join the lists for another support avenue: http://lists.markspace.com



On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
> Tell us how to contact you
> 
> Name: Kerry Dawson
> Email address: k.dawson@mac.com
> 
> Tell us about your device
> 
> Handheld Manufacturer: Palm
> Handheld Model: Lifedrive
> Handheld OS: Palm OS 5.4 or higher
> 
> Is your device a phone?
> 
> Is your device a phone?	Indicate your device capability: Not a phone
> If your device is a phone, choose your carrier: No Carrier
> 
> Tell us about your environment
> 
> Mac OS version: 10.4.7
> The Missing Sync version: 5.1.1
> iTunes version:	6.0.5	
> iPhoto version:	6.0.4
> Do you have an Intel or a Power PC mac? Intel Mac
> 
> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>       
> What PIM application do you sync with? Address Book,   iCal,    
> Do you sync your device with more than one computer? No
> If yes, do you sync with another Mac? No
> Do you sync with .Mac? Yes
> How are you connecting your device to your Mac? USB,  
> 
> 
> Tell us about your issue
> 
> Description of problem: 
> I can't understand why no one, of the many I write, is responding to my query. I simply want to know why E-mail addresses in Markspace that have a label of E-mail in Addressbook end up on the Palm as label Other whereas if it is created on the Palm it ends up with the label Addressbook. I've basically resolved all my other issues.
>      
> Steps to Reproduce:
> Happens anytime an item is created in Addressbook; not the Palm.
> 
> File Attached: 




_______________________________________________
missing-sync-palmos-talk mailing list
missing-sync-palmos-talk@lists.markspace.com
To unsubscribe, send an email (no subject required) from your subscribed email address to:
missing-sync-palmos-talk-leave@lists.markspace.com


From bcriscuolo at markspace.com  Tue Oct  3 06:24:57 2006
From: bcriscuolo at markspace.com (Brian M. Criscuolo)
Date: Tue Oct  3 06:25:20 2006
Subject: [missing-sync-palmos-talk] E-Mai Address label Missing Sync
	suggestion
In-Reply-To: <438-SnapperMsgF9EDB6B5C147A187@[10.0.1.3]>
References: <438-SnapperMsgF9EDB6B5C147A187@[10.0.1.3]>
Message-ID: <7A116AF2-4128-460D-8550-FFF74CBB55EC@markspace.com>

Kerry,

I'd like to give you the background on this issue:

When we were first in beta of the 5.0 release, people complained if  
they were using a Treo that they had "blank" entries in their phone  
dialer app. This is because the list is generated by looking at field  
labels rather than content, so the field would be "Home" but still  
contain an email address (as it does in Address Book). It is a poor  
way for that app to parse for phone numbers, but that's the way it goes.

A change was made so that if someone is using a Treo device (now  
including the 700p), any email fields on the desktop (regardless of  
their label) would be labeled "E-mail" on the device. However, this  
isn't the way we really wanted to go with it, since we aren't  
maintaining a 1:1 field label match during our sync - we're making an  
exception for the unfortunate design of the app on the Treo, and for  
those users the phone dialer is of the utmost importance.

In 5.1.1, there was a bit of a fix for this so that it would work  
more consistently, and added support for the 700p.

As to Address Book entries with the label E-mail, the *type* of email  
address is "other" and so it maps 1:1 to "Other" on non-Treo devices.

There isn't a great solution to this - there are compromises in both  
ways of dealing with it.

Is there anything with the LifeDrive that "needs" (as the Treos do) a  
label to be set as E-mail?

b

On Oct 3, 2006, at 12:53 AM, Kerry D wrote:

>
> I'm finding that Addressbook entries w label E-mail are coming into  
> the Palm as Other. Missing Sync suggested doing the following.  
> However, I'm worried this is a conduit problem. If I sync using  
> Entourage it comes into the Palm properly as an E-Mail label.  
> However the Markspace conduit is not transferring this properly.
>
> Do people think the following technique will solve the problem. The  
> reason I'm reluctant to do this is I manually entered all my Palm  
> email addresses with the E-mail label. If it resyncs them as Other  
> and I have to manually re-enter all the addresses its will drive me  
> nuts.
>
> What do you think?
>
> ___
> Kerry
>
>
>
> Now about the Email addresses
>
> T700p T650, TX, T3 and Life Drive
>
> What I did, in Address Book delete all "E-mail" custom labels,  
> (review all contacts, made sure that all addresses had either home/ 
> work/other and no other labels existed). So for each contact I've  
> checked that the label e-mail was not listed in the drop-down menu.  
> If it was, while the "e-mail" label is still checked for a contact,  
> I used the custom menu and erased it. So the contact's e-mail would  
> revert to Home or Work or Other.
>
> I've cleaned them all up, did a backup of the file. (Go to Address  
> Book, click on 'File' menu and choose 'Back up Address Book'.)
>
> Now to get it to the device, I've reset the sync history and set  
> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
> receive a isync alert (with orange icon on it*) checked the box to  
> erase the device and Voil?! Did some sync afterward and nothing  
> changed.
>
> * You need to see this window, if you don't the reset did not work  
> properly.
>
> What is happening is this
> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
> did an overwrite of the T700p and got E-mail label for all the  
> email addresses except for Other (as expected for this device), did  
> a sync after and Address Book kept the H/W/O labels.
>
> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels for  
> e-mail, did an overwrite of the devices and got H/W/O labels for  
> all the email addresses (as expected for those devices), did a sync  
> afterward, Address Book and all devices kept the H/W/O labels.
>
> Now if you want your Life drive to have the E-mail label for all  
> email addresses, in Address Book you will need to crate the label  
> "E-mail". This one should sync properly.
>
> How to reset the sync service and sync history.
>
> Do some backups first
> Follow those simple steps
> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
> up database'.
> 2. Go to Missing Sync and double click on the Backup Conduit and  
> set it to backup all databases. Then run the sync with just that  
> Backup conduit selected, disable all other conduits.
> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
> the option to 'Create Archive of "Backups"'. This is to safeguard  
> your backed up data in case anything goes wrong.
>
> Now 'Reset Sync History' using the iSync preferences option. The  
> first sync will likely be slower.
> 1) Launch iSync
> 2) Click on the iSync menu
> 3) Choose Preferences (make sure the "Enable syncing on this  
> computer" is checked)
> 4) Click the 'Reset Sync History' button. Read and follow the  
> onscreen directions.
> 5) This may launch iCal. Also the status of the reset is showing in  
> the iSync display. When the reset is complete quit both iSync and  
> iCal.
>
> Launch Missing Sync and enable the Mark/Space Contacts, Events and  
> Tasks conduits and set them to Desktop overwrite Handheld. Disable  
> all other conduits.
>
> Then sync, when you do, you will get a dialog box with an orange  
> iSync icon** on it. Check the box to erase the device, then click  
> the 'Allow' button. It will overwrite your device. You will get one  
> for events, one for tasks, and one for contacts. The next time you  
> sync .mac or other devices that sync with iSync like an iPod, you  
> will get these same dialog boxes for their databases and you should  
> check the box and click 'Allow' in those cases as well.
>
> **If you don't get this warning window, advise me it means that the  
> reset of the sync history didn't work as planed. I'll give you  
> something stronger to fix it.
>
> If you press the don't allow button you will need to reboot your  
> computer.
>
>
> Let me know of your progress.
>
> Best regards,
>
> Michel "Mike" Couture
> Mark/Space
> Customer Support Rep
>
> ** Announcing **
> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
> should update to VERSION 5.1.1
> *Download directly from: < http://www.markspace.com/downloads.html  
> > Choose the 5.1.1 Updater.
> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users this  
> is the update you have been waiting for.
> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
> set up the conduits for an overwrite of the handheld.
>
> The highly anticipated Windows Mobile version 2.5.1 is now  
> shipping! This requires OS 10.4.7 and will support all versions of  
> Windows Mobile, including Windows Mobile 5. The current version of  
> Missing Sync can be found at: http://www.markspace.com/downloads.html
>
> ? It's always a good practice to make sure your data is backed up.  
> For information on how to do backups,
>    read this article from our Knowledgebase http:// 
> support.markspace.com/?kb=2598
> ? List of supported devices,
>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>    WM http://www.markspace.com/missingsync_wm_devices.html
>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
> ? Registration code: http://www.markspace.com/resend-codes.php
> ? Look for the answer in our Knowledgebase: http:// 
> www.markspace.com/support/
> ? Join the lists for another support avenue: http:// 
> lists.markspace.com
>
>
>
> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>> Tell us how to contact you
>>
>> Name: Kerry Dawson
>> Email address: k.dawson@mac.com
>>
>> Tell us about your device
>>
>> Handheld Manufacturer: Palm
>> Handheld Model: Lifedrive
>> Handheld OS: Palm OS 5.4 or higher
>>
>> Is your device a phone?
>>
>> Is your device a phone?	Indicate your device capability: Not a phone
>> If your device is a phone, choose your carrier: No Carrier
>>
>> Tell us about your environment
>>
>> Mac OS version: 10.4.7
>> The Missing Sync version: 5.1.1
>> iTunes version:	6.0.5	
>> iPhoto version:	6.0.4
>> Do you have an Intel or a Power PC mac? Intel Mac
>>
>> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>>
>> What PIM application do you sync with? Address Book,   iCal,
>> Do you sync your device with more than one computer? No
>> If yes, do you sync with another Mac? No
>> Do you sync with .Mac? Yes
>> How are you connecting your device to your Mac? USB,
>>
>>
>> Tell us about your issue
>>
>> Description of problem:
>> I can't understand why no one, of the many I write, is responding  
>> to my query. I simply want to know why E-mail addresses in  
>> Markspace that have a label of E-mail in Addressbook end up on the  
>> Palm as label Other whereas if it is created on the Palm it ends  
>> up with the label Addressbook. I've basically resolved all my  
>> other issues.
>>
>> Steps to Reproduce:
>> Happens anytime an item is created in Addressbook; not the Palm.
>>
>> File Attached:
>
>
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com



********************
Brian M. Criscuolo
Lead Software Engineer
Mark/Space, Inc.
bcriscuolo@markspace.com
<http://www.markspace.com>





From k.dawson at mac.com  Tue Oct  3 08:27:40 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Tue Oct  3 08:27:45 2006
Subject: [missing-sync-palmos-talk] E-Mai Address label Missing Sync
	suggestion
In-Reply-To: <7A116AF2-4128-460D-8550-FFF74CBB55EC@markspace.com>
References: <438-SnapperMsgF9EDB6B5C147A187@[10.0.1.3]>
	<7A116AF2-4128-460D-8550-FFF74CBB55EC@markspace.com>
Message-ID: <89DD70FE-7D39-4577-9CA0-6F6E2247C992@mac.com>

> OK - so I see that what I'm experiencing is intended design in the  
> Markspace conduit. It confused me as when I use Entourage it comes  
> over to the Lifedrive as E-mail, regardless of whether it is a home  
> or work E-mail. What twigged me to the problem is when I used Paul  
> Berkowitz's iCal to Entourage Addressbook script to move my  
> contacts from Entourage to iCal, they came in with the label Home  
> and Work but they were E-mail addresses. I then sync'd this to the  
> Palm. I use Snappermail's E-mail client and it could see no E-mail  
> addresses although I knew with Entourage it could. So I went into  
> Addressbook and manually changed all my E-mail address's to have  
> the label E-mail. When they sync'd to the Palm they came over as  
> Other. However now Snappermail could see these addresses. I just  
> thought it looked strange considering there is an E-mail label on  
> the Lifedrive. So I did 2 more syncs where I overwrote the Palm  
> (can't remember if I Reset the Sync History or not) but it still  
> came over with other. To make this more problematic, if I create an  
> E-mail address on the Lifedrive with the E-mail Label as Label and  
> sync it back to Addressbook it comes in as label E-Mail. You can  
> see this is starting to look messy. Now, one odd thing happened.  
> About three days after all this initial testing, on a sync, sync  
> services told me it wanted to alter almost my whole addressbook so  
> I let it as I was curious what it would do. It changed everything  
> in Addressbook from Label E-mail to Other. So I manually went into  
> my Lifedrive, found all my instances of an E-mail address and  
> changed it to Label E-mail. Then I resync'd and it turned  
> everything in the Addressbook to E-mail. It has stayed that way  
> ever since. Yet, if I do create a new address in Addressbook and  
> label it E-mail it comes over to the Palm as Other and if I create  
> it on the Palm and label it as E-mail it comes into Addressbook as  
> E-mail. I really think you should adjust the conduit to make all E- 
> mail addresses turn up as E-mail. Entourage does this and it  
> doesn't affect a Treo person's ability to see contacts as the Treo  
> will be looking for a phone # under Home or Work as a phone # which  
> the label is clearly intended for. Like the Lifedrive, an E-mail  
> address that has the label E-mail is processed as an E-mail and  
> apps that are looking for an E-mail address which access those  
> addresses correctly. This is a bit of a design glitch.
>
> A fellow wrote me and told me to do a Reset of the Sync history and  
> overwrite the Palm and this should work but everything you have  
> told me tells me it won't. So I would be then in the uncomfortable  
> position of having to go back into my LD and changing everything  
> back to label E-mail. I could leave it as other, but then I'm going  
> to end up with some addresses (most) that say other and the new  
> one's I create on the Palm saying E-mail unless I choose other (and  
> I don't know how that will process when I use my apps such as  
> Snappermail (I'm guessing fine).
>
> I'd really adjust your conduit. Try Entourage and see what I mean.  
> Everything will come in as label E-mail. Then check your Treo. I'm  
> sure it will work fine. Then the rest of us (TXs, LDs etc) will  
> really have listed in our device what we should have.
>
> Let me know what you think of my long winded explanation :)
>
>
> Kerry



Kerry



On Oct 3, 2006, at 9:24 AM, Brian M. Criscuolo wrote:

> Kerry,
>
> I'd like to give you the background on this issue:
>
> When we were first in beta of the 5.0 release, people complained if  
> they were using a Treo that they had "blank" entries in their phone  
> dialer app. This is because the list is generated by looking at  
> field labels rather than content, so the field would be "Home" but  
> still contain an email address (as it does in Address Book). It is  
> a poor way for that app to parse for phone numbers, but that's the  
> way it goes.
>
> A change was made so that if someone is using a Treo device (now  
> including the 700p), any email fields on the desktop (regardless of  
> their label) would be labeled "E-mail" on the device. However, this  
> isn't the way we really wanted to go with it, since we aren't  
> maintaining a 1:1 field label match during our sync - we're making  
> an exception for the unfortunate design of the app on the Treo, and  
> for those users the phone dialer is of the utmost importance.
>
> In 5.1.1, there was a bit of a fix for this so that it would work  
> more consistently, and added support for the 700p.
>
> As to Address Book entries with the label E-mail, the *type* of  
> email address is "other" and so it maps 1:1 to "Other" on non-Treo  
> devices.
>
> There isn't a great solution to this - there are compromises in  
> both ways of dealing with it.
>
> Is there anything with the LifeDrive that "needs" (as the Treos do)  
> a label to be set as E-mail?
>
> b
>
> On Oct 3, 2006, at 12:53 AM, Kerry D wrote:
>
>>
>> I'm finding that Addressbook entries w label E-mail are coming  
>> into the Palm as Other. Missing Sync suggested doing the  
>> following. However, I'm worried this is a conduit problem. If I  
>> sync using Entourage it comes into the Palm properly as an E-Mail  
>> label. However the Markspace conduit is not transferring this  
>> properly.
>>
>> Do people think the following technique will solve the problem.  
>> The reason I'm reluctant to do this is I manually entered all my  
>> Palm email addresses with the E-mail label. If it resyncs them as  
>> Other and I have to manually re-enter all the addresses its will  
>> drive me nuts.
>>
>> What do you think?
>>
>> ___
>> Kerry
>>
>>
>>
>> Now about the Email addresses
>>
>> T700p T650, TX, T3 and Life Drive
>>
>> What I did, in Address Book delete all "E-mail" custom labels,  
>> (review all contacts, made sure that all addresses had either home/ 
>> work/other and no other labels existed). So for each contact I've  
>> checked that the label e-mail was not listed in the drop-down  
>> menu. If it was, while the "e-mail" label is still checked for a  
>> contact, I used the custom menu and erased it. So the contact's e- 
>> mail would revert to Home or Work or Other.
>>
>> I've cleaned them all up, did a backup of the file. (Go to Address  
>> Book, click on 'File' menu and choose 'Back up Address Book'.)
>>
>> Now to get it to the device, I've reset the sync history and set  
>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>> receive a isync alert (with orange icon on it*) checked the box to  
>> erase the device and Voil?! Did some sync afterward and nothing  
>> changed.
>>
>> * You need to see this window, if you don't the reset did not work  
>> properly.
>>
>> What is happening is this
>> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
>> did an overwrite of the T700p and got E-mail label for all the  
>> email addresses except for Other (as expected for this device),  
>> did a sync after and Address Book kept the H/W/O labels.
>>
>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>> for all the email addresses (as expected for those devices), did a  
>> sync afterward, Address Book and all devices kept the H/W/O labels.
>>
>> Now if you want your Life drive to have the E-mail label for all  
>> email addresses, in Address Book you will need to crate the label  
>> "E-mail". This one should sync properly.
>>
>> How to reset the sync service and sync history.
>>
>> Do some backups first
>> Follow those simple steps
>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
>> up database'.
>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>> set it to backup all databases. Then run the sync with just that  
>> Backup conduit selected, disable all other conduits.
>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
>> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
>> the option to 'Create Archive of "Backups"'. This is to safeguard  
>> your backed up data in case anything goes wrong.
>>
>> Now 'Reset Sync History' using the iSync preferences option. The  
>> first sync will likely be slower.
>> 1) Launch iSync
>> 2) Click on the iSync menu
>> 3) Choose Preferences (make sure the "Enable syncing on this  
>> computer" is checked)
>> 4) Click the 'Reset Sync History' button. Read and follow the  
>> onscreen directions.
>> 5) This may launch iCal. Also the status of the reset is showing  
>> in the iSync display. When the reset is complete quit both iSync  
>> and iCal.
>>
>> Launch Missing Sync and enable the Mark/Space Contacts, Events and  
>> Tasks conduits and set them to Desktop overwrite Handheld. Disable  
>> all other conduits.
>>
>> Then sync, when you do, you will get a dialog box with an orange  
>> iSync icon** on it. Check the box to erase the device, then click  
>> the 'Allow' button. It will overwrite your device. You will get  
>> one for events, one for tasks, and one for contacts. The next time  
>> you sync .mac or other devices that sync with iSync like an iPod,  
>> you will get these same dialog boxes for their databases and you  
>> should check the box and click 'Allow' in those cases as well.
>>
>> **If you don't get this warning window, advise me it means that  
>> the reset of the sync history didn't work as planed. I'll give you  
>> something stronger to fix it.
>>
>> If you press the don't allow button you will need to reboot your  
>> computer.
>>
>>
>> Let me know of your progress.
>>
>> Best regards,
>>
>> Michel "Mike" Couture
>> Mark/Space
>> Customer Support Rep
>>
>> ** Announcing **
>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>> should update to VERSION 5.1.1
>> *Download directly from: < http://www.markspace.com/downloads.html  
>> > Choose the 5.1.1 Updater.
>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users this  
>> is the update you have been waiting for.
>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>> set up the conduits for an overwrite of the handheld.
>>
>> The highly anticipated Windows Mobile version 2.5.1 is now  
>> shipping! This requires OS 10.4.7 and will support all versions of  
>> Windows Mobile, including Windows Mobile 5. The current version of  
>> Missing Sync can be found at: http://www.markspace.com/downloads.html
>>
>> ? It's always a good practice to make sure your data is backed up.  
>> For information on how to do backups,
>>    read this article from our Knowledgebase http:// 
>> support.markspace.com/?kb=2598
>> ? List of supported devices,
>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>> ? Registration code: http://www.markspace.com/resend-codes.php
>> ? Look for the answer in our Knowledgebase: http:// 
>> www.markspace.com/support/
>> ? Join the lists for another support avenue: http:// 
>> lists.markspace.com
>>
>>
>>
>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>> Tell us how to contact you
>>>
>>> Name: Kerry Dawson
>>> Email address: k.dawson@mac.com
>>>
>>> Tell us about your device
>>>
>>> Handheld Manufacturer: Palm
>>> Handheld Model: Lifedrive
>>> Handheld OS: Palm OS 5.4 or higher
>>>
>>> Is your device a phone?
>>>
>>> Is your device a phone?	Indicate your device capability: Not a phone
>>> If your device is a phone, choose your carrier: No Carrier
>>>
>>> Tell us about your environment
>>>
>>> Mac OS version: 10.4.7
>>> The Missing Sync version: 5.1.1
>>> iTunes version:	6.0.5	
>>> iPhoto version:	6.0.4
>>> Do you have an Intel or a Power PC mac? Intel Mac
>>>
>>> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>>>
>>> What PIM application do you sync with? Address Book,   iCal,
>>> Do you sync your device with more than one computer? No
>>> If yes, do you sync with another Mac? No
>>> Do you sync with .Mac? Yes
>>> How are you connecting your device to your Mac? USB,
>>>
>>>
>>> Tell us about your issue
>>>
>>> Description of problem:
>>> I can't understand why no one, of the many I write, is responding  
>>> to my query. I simply want to know why E-mail addresses in  
>>> Markspace that have a label of E-mail in Addressbook end up on  
>>> the Palm as label Other whereas if it is created on the Palm it  
>>> ends up with the label Addressbook. I've basically resolved all  
>>> my other issues.
>>>
>>> Steps to Reproduce:
>>> Happens anytime an item is created in Addressbook; not the Palm.
>>>
>>> File Attached:
>>
>>
>>
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>>
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>
>
>
> ********************
> Brian M. Criscuolo
> Lead Software Engineer
> Mark/Space, Inc.
> bcriscuolo@markspace.com
> <http://www.markspace.com>
>
>
>
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com


From lists at thefragens.com  Tue Oct  3 10:52:00 2006
From: lists at thefragens.com (Andy Fragen)
Date: Tue Oct  3 10:52:15 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space Contacts Missing Sync
	for Palm OS Support Request
In-Reply-To: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
Message-ID: <8B57F076-E643-477A-BB7A-791767058771@thefragens.com>

I get the same thing. I know they are aware of it.

--  
Andy Fragen


On Oct 2, 2006, at 3:40 PM, Kerry D wrote:

>
> This is regarding how to fix an Addressbook entry w label email  
> coming into the Palm as Other. I removed a lot of stuff not  
> pertinent to the issue. What do you guys think.
>
> Can someone just respond so l know this is going through.
> ___
> Kerry
>
>
>
> Now about the Email addresses
>
> T700p T650, TX, T3 and Life Drive
>
> What I did, in Address Book delete all "E-mail" custom labels,  
> (review all contacts, made sure that all addresses had either home/ 
> work/other and no other labels existed). So for each contact I've  
> checked that the label e-mail was not listed in the drop-down menu.  
> If it was, while the "e-mail" label is still checked for a contact,  
> I used the custom menu and erased it. So the contact's e-mail would  
> revert to Home or Work or Other.
>
> I've cleaned them all up, did a backup of the file. (Go to Address  
> Book, click on 'File' menu and choose 'Back up Address Book'.)
>
> Now to get it to the device, I've reset the sync history and set  
> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
> receive a isync alert (with orange icon on it*) checked the box to  
> erase the device and Voil?! Did some sync afterward and nothing  
> changed.
>
> * You need to see this window, if you don't the reset did not work  
> properly.
>
> What is happening is this
> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
> did an overwrite of the T700p and got E-mail label for all the  
> email addresses except for Other (as expected for this device), did  
> a sync after and Address Book kept the H/W/O labels.
>
> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels for  
> e-mail, did an overwrite of the devices and got H/W/O labels for  
> all the email addresses (as expected for those devices), did a sync  
> afterward, Address Book and all devices kept the H/W/O labels.
>
> Now if you want your Life drive to have the E-mail label for all  
> email addresses, in Address Book you will need to crate the label  
> "E-mail". This one should sync properly.
>
> How to reset the sync service and sync history.
>
> Do some backups first
> Follow those simple steps
> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
> up database'.
> 2. Go to Missing Sync and double click on the Backup Conduit and  
> set it to backup all databases. Then run the sync with just that  
> Backup conduit selected, disable all other conduits.
> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
> the option to 'Create Archive of "Backups"'. This is to safeguard  
> your backed up data in case anything goes wrong.
>
> Now 'Reset Sync History' using the iSync preferences option. The  
> first sync will likely be slower.
> 1) Launch iSync
> 2) Click on the iSync menu
> 3) Choose Preferences (make sure the "Enable syncing on this  
> computer" is checked)
> 4) Click the 'Reset Sync History' button. Read and follow the  
> onscreen directions.
> 5) This may launch iCal. Also the status of the reset is showing in  
> the iSync display. When the reset is complete quit both iSync and  
> iCal.
>
> Launch Missing Sync and enable the Mark/Space Contacts, Events and  
> Tasks conduits and set them to Desktop overwrite Handheld. Disable  
> all other conduits.
>
> Then sync, when you do, you will get a dialog box with an orange  
> iSync icon** on it. Check the box to erase the device, then click  
> the 'Allow' button. It will overwrite your device. You will get one  
> for events, one for tasks, and one for contacts. The next time you  
> sync .mac or other devices that sync with iSync like an iPod, you  
> will get these same dialog boxes for their databases and you should  
> check the box and click 'Allow' in those cases as well.
>
> **If you don't get this warning window, advise me it means that the  
> reset of the sync history didn't work as planed. I'll give you  
> something stronger to fix it.
>
> If you press the don't allow button you will need to reboot your  
> computer.
>
>
> Let me know of your progress.
>
> Best regards,
>
> Michel "Mike" Couture
> Mark/Space
> Customer Support Rep
>
> ** Announcing **
> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
> should update to VERSION 5.1.1
> *Download directly from: < http://www.markspace.com/downloads.html  
> > Choose the 5.1.1 Updater.
> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users this  
> is the update you have been waiting for.
> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
> set up the conduits for an overwrite of the handheld.
>
> The highly anticipated Windows Mobile version 2.5.1 is now  
> shipping! This requires OS 10.4.7 and will support all versions of  
> Windows Mobile, including Windows Mobile 5. The current version of  
> Missing Sync can be found at: http://www.markspace.com/downloads.html
>
> ? It's always a good practice to make sure your data is backed up.  
> For information on how to do backups,
>    read this article from our Knowledgebase http:// 
> support.markspace.com/?kb=2598
> ? List of supported devices,
>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>    WM http://www.markspace.com/missingsync_wm_devices.html
>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
> ? Registration code: http://www.markspace.com/resend-codes.php
> ? Look for the answer in our Knowledgebase: http:// 
> www.markspace.com/support/
> ? Join the lists for another support avenue: http:// 
> lists.markspace.com
>
>
>
> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>> Tell us how to contact you
>>
>> Name: Kerry Dawson
>> Email address: k.dawson@mac.com
>>
>> Tell us about your device
>>
>> Handheld Manufacturer: Palm
>> Handheld Model: Lifedrive
>> Handheld OS: Palm OS 5.4 or higher
>>
>> Is your device a phone?
>>
>> Is your device a phone?	Indicate your device capability: Not a phone
>> If your device is a phone, choose your carrier: No Carrier
>>
>> Tell us about your environment
>>
>> Mac OS version: 10.4.7
>> The Missing Sync version: 5.1.1
>> iTunes version:	6.0.5	
>> iPhoto version:	6.0.4
>> Do you have an Intel or a Power PC mac? Intel Mac
>>
>> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>>
>> What PIM application do you sync with? Address Book,   iCal,
>> Do you sync your device with more than one computer? No
>> If yes, do you sync with another Mac? No
>> Do you sync with .Mac? Yes
>> How are you connecting your device to your Mac? USB,
>>
>>
>> Tell us about your issue
>>
>> Description of problem:
>> I can't understand why no one, of the many I write, is responding  
>> to my query. I simply want to know why E-mail addresses in  
>> Markspace that have a label of E-mail in Addressbook end up on the  
>> Palm as label Other whereas if it is created on the Palm it ends  
>> up with the label Addressbook. I've basically resolved all my  
>> other issues.
>>
>> Steps to Reproduce:
>> Happens anytime an item is created in Addressbook; not the Palm.
>>
>> File Attached:
>
>
>
>
>
>



From k.dawson at mac.com  Tue Oct  3 10:56:32 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Tue Oct  3 10:56:47 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space Contacts Missing
	Sync	for Palm OS Support Request
In-Reply-To: <8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
Message-ID: <1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>

Yes - I just found out today they are aware of it. I think they did  
this due to something to do with the Treo. But they've made a  
mistake. If you use the Entourage conduit it comes ino the Palm as  
label E-mail. Treo users have no problem. Markspace needs to correct  
their conduit so that an Addressbook entry that is labeled E-mail  
comes into the Palm as label E-mail. If you create it on the palm as  
label E-mail it comes into Addressbook as E-mail. This starts looking  
real messy until they correct this.


Kerry



On Oct 3, 2006, at 1:52 PM, Andy Fragen wrote:

> I get the same thing. I know they are aware of it.
>
> -- Andy Fragen
>
>
> On Oct 2, 2006, at 3:40 PM, Kerry D wrote:
>
>>
>> This is regarding how to fix an Addressbook entry w label email  
>> coming into the Palm as Other. I removed a lot of stuff not  
>> pertinent to the issue. What do you guys think.
>>
>> Can someone just respond so l know this is going through.
>> ___
>> Kerry
>>
>>
>>
>> Now about the Email addresses
>>
>> T700p T650, TX, T3 and Life Drive
>>
>> What I did, in Address Book delete all "E-mail" custom labels,  
>> (review all contacts, made sure that all addresses had either home/ 
>> work/other and no other labels existed). So for each contact I've  
>> checked that the label e-mail was not listed in the drop-down  
>> menu. If it was, while the "e-mail" label is still checked for a  
>> contact, I used the custom menu and erased it. So the contact's e- 
>> mail would revert to Home or Work or Other.
>>
>> I've cleaned them all up, did a backup of the file. (Go to Address  
>> Book, click on 'File' menu and choose 'Back up Address Book'.)
>>
>> Now to get it to the device, I've reset the sync history and set  
>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>> receive a isync alert (with orange icon on it*) checked the box to  
>> erase the device and Voil?! Did some sync afterward and nothing  
>> changed.
>>
>> * You need to see this window, if you don't the reset did not work  
>> properly.
>>
>> What is happening is this
>> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
>> did an overwrite of the T700p and got E-mail label for all the  
>> email addresses except for Other (as expected for this device),  
>> did a sync after and Address Book kept the H/W/O labels.
>>
>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>> for all the email addresses (as expected for those devices), did a  
>> sync afterward, Address Book and all devices kept the H/W/O labels.
>>
>> Now if you want your Life drive to have the E-mail label for all  
>> email addresses, in Address Book you will need to crate the label  
>> "E-mail". This one should sync properly.
>>
>> How to reset the sync service and sync history.
>>
>> Do some backups first
>> Follow those simple steps
>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
>> up database'.
>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>> set it to backup all databases. Then run the sync with just that  
>> Backup conduit selected, disable all other conduits.
>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
>> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
>> the option to 'Create Archive of "Backups"'. This is to safeguard  
>> your backed up data in case anything goes wrong.
>>
>> Now 'Reset Sync History' using the iSync preferences option. The  
>> first sync will likely be slower.
>> 1) Launch iSync
>> 2) Click on the iSync menu
>> 3) Choose Preferences (make sure the "Enable syncing on this  
>> computer" is checked)
>> 4) Click the 'Reset Sync History' button. Read and follow the  
>> onscreen directions.
>> 5) This may launch iCal. Also the status of the reset is showing  
>> in the iSync display. When the reset is complete quit both iSync  
>> and iCal.
>>
>> Launch Missing Sync and enable the Mark/Space Contacts, Events and  
>> Tasks conduits and set them to Desktop overwrite Handheld. Disable  
>> all other conduits.
>>
>> Then sync, when you do, you will get a dialog box with an orange  
>> iSync icon** on it. Check the box to erase the device, then click  
>> the 'Allow' button. It will overwrite your device. You will get  
>> one for events, one for tasks, and one for contacts. The next time  
>> you sync .mac or other devices that sync with iSync like an iPod,  
>> you will get these same dialog boxes for their databases and you  
>> should check the box and click 'Allow' in those cases as well.
>>
>> **If you don't get this warning window, advise me it means that  
>> the reset of the sync history didn't work as planed. I'll give you  
>> something stronger to fix it.
>>
>> If you press the don't allow button you will need to reboot your  
>> computer.
>>
>>
>> Let me know of your progress.
>>
>> Best regards,
>>
>> Michel "Mike" Couture
>> Mark/Space
>> Customer Support Rep
>>
>> ** Announcing **
>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>> should update to VERSION 5.1.1
>> *Download directly from: < http://www.markspace.com/downloads.html  
>> > Choose the 5.1.1 Updater.
>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users this  
>> is the update you have been waiting for.
>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>> set up the conduits for an overwrite of the handheld.
>>
>> The highly anticipated Windows Mobile version 2.5.1 is now  
>> shipping! This requires OS 10.4.7 and will support all versions of  
>> Windows Mobile, including Windows Mobile 5. The current version of  
>> Missing Sync can be found at: http://www.markspace.com/downloads.html
>>
>> ? It's always a good practice to make sure your data is backed up.  
>> For information on how to do backups,
>>    read this article from our Knowledgebase http:// 
>> support.markspace.com/?kb=2598
>> ? List of supported devices,
>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>> ? Registration code: http://www.markspace.com/resend-codes.php
>> ? Look for the answer in our Knowledgebase: http:// 
>> www.markspace.com/support/
>> ? Join the lists for another support avenue: http:// 
>> lists.markspace.com
>>
>>
>>
>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>> Tell us how to contact you
>>>
>>> Name: Kerry Dawson
>>> Email address: k.dawson@mac.com
>>>
>>> Tell us about your device
>>>
>>> Handheld Manufacturer: Palm
>>> Handheld Model: Lifedrive
>>> Handheld OS: Palm OS 5.4 or higher
>>>
>>> Is your device a phone?
>>>
>>> Is your device a phone?	Indicate your device capability: Not a phone
>>> If your device is a phone, choose your carrier: No Carrier
>>>
>>> Tell us about your environment
>>>
>>> Mac OS version: 10.4.7
>>> The Missing Sync version: 5.1.1
>>> iTunes version:	6.0.5	
>>> iPhoto version:	6.0.4
>>> Do you have an Intel or a Power PC mac? Intel Mac
>>>
>>> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>>>
>>> What PIM application do you sync with? Address Book,   iCal,
>>> Do you sync your device with more than one computer? No
>>> If yes, do you sync with another Mac? No
>>> Do you sync with .Mac? Yes
>>> How are you connecting your device to your Mac? USB,
>>>
>>>
>>> Tell us about your issue
>>>
>>> Description of problem:
>>> I can't understand why no one, of the many I write, is responding  
>>> to my query. I simply want to know why E-mail addresses in  
>>> Markspace that have a label of E-mail in Addressbook end up on  
>>> the Palm as label Other whereas if it is created on the Palm it  
>>> ends up with the label Addressbook. I've basically resolved all  
>>> my other issues.
>>>
>>> Steps to Reproduce:
>>> Happens anytime an item is created in Addressbook; not the Palm.
>>>
>>> File Attached:
>>
>>
>>
>>
>>
>>
>
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com


From bmcewen at comcast.net  Tue Oct  3 11:05:53 2006
From: bmcewen at comcast.net (bmcewen@comcast.net)
Date: Tue Oct  3 11:05:58 2006
Subject: [missing-sync-palmos-talk] synching-- setting deletion of
	old	calendar dates?
Message-ID: <100320061805.5017.4522A6810004C687000013992207300033020A990A0C030D@comcast.net>

From: Kerry D <k.dawson@mac.com>
> Just check the Entourage conduit.
> ___
> Kerry
> 
> ..

No, really, I think I am trying to find the Outlook settings. :)

I really can't locate them.  Entourage doesn't exist on the PC and that's where it seems my older dates are being purged.  I don't even use Entourage on the Mac.

I know people are using this both with Mac and PC synchs (the PDA makes a great go-between).

I can't find any setting in Outlook or Outlook calendar section prefs re: synching dates, and Intellisynch only seem to have settings for conflict resolution (PDA wins or Outlook wins).

Thanks for the help;

Brian
From loriolson at mac.com  Tue Oct  3 11:16:40 2006
From: loriolson at mac.com (Lori M Olson)
Date: Tue Oct  3 11:16:26 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space Contacts
	Missing	Sync	for Palm OS Support Request
In-Reply-To: <1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
	<1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
Message-ID: <69BA86AE-9A0C-4273-954F-EB038D064A49@mac.com>

They have not "made a mistake".  You are making a mistake to assume  
that Treo users also use Entourage.  There may be a lot of Entourage  
users, but they are not the majority, AFAIK.

Regards, Lori

On 3-Oct-06, at 11:56 AM, k.dawson@mac.com wrote:

> Yes - I just found out today they are aware of it. I think they did  
> this due to something to do with the Treo. But they've made a  
> mistake. If you use the Entourage conduit it comes ino the Palm as  
> label E-mail. Treo users have no problem. Markspace needs to  
> correct their conduit so that an Addressbook entry that is labeled  
> E-mail comes into the Palm as label E-mail. If you create it on the  
> palm as label E-mail it comes into Addressbook as E-mail. This  
> starts looking real messy until they correct this.
>
>
> Kerry
>
>
>
> On Oct 3, 2006, at 1:52 PM, Andy Fragen wrote:
>
>> I get the same thing. I know they are aware of it.
>>
>> -- Andy Fragen
>>
>>
>> On Oct 2, 2006, at 3:40 PM, Kerry D wrote:
>>
>>>
>>> This is regarding how to fix an Addressbook entry w label email  
>>> coming into the Palm as Other. I removed a lot of stuff not  
>>> pertinent to the issue. What do you guys think.
>>>
>>> Can someone just respond so l know this is going through.
>>> ___
>>> Kerry
>>>
>>>
>>>
>>> Now about the Email addresses
>>>
>>> T700p T650, TX, T3 and Life Drive
>>>
>>> What I did, in Address Book delete all "E-mail" custom labels,  
>>> (review all contacts, made sure that all addresses had either  
>>> home/work/other and no other labels existed). So for each contact  
>>> I've checked that the label e-mail was not listed in the drop- 
>>> down menu. If it was, while the "e-mail" label is still checked  
>>> for a contact, I used the custom menu and erased it. So the  
>>> contact's e-mail would revert to Home or Work or Other.
>>>
>>> I've cleaned them all up, did a backup of the file. (Go to  
>>> Address Book, click on 'File' menu and choose 'Back up Address  
>>> Book'.)
>>>
>>> Now to get it to the device, I've reset the sync history and set  
>>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>>> receive a isync alert (with orange icon on it*) checked the box  
>>> to erase the device and Voil?! Did some sync afterward and  
>>> nothing changed.
>>>
>>> * You need to see this window, if you don't the reset did not  
>>> work properly.
>>>
>>> What is happening is this
>>> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
>>> did an overwrite of the T700p and got E-mail label for all the  
>>> email addresses except for Other (as expected for this device),  
>>> did a sync after and Address Book kept the H/W/O labels.
>>>
>>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>>> for all the email addresses (as expected for those devices), did  
>>> a sync afterward, Address Book and all devices kept the H/W/O  
>>> labels.
>>>
>>> Now if you want your Life drive to have the E-mail label for all  
>>> email addresses, in Address Book you will need to crate the label  
>>> "E-mail". This one should sync properly.
>>>
>>> How to reset the sync service and sync history.
>>>
>>> Do some backups first
>>> Follow those simple steps
>>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>>> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
>>> up database'.
>>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>>> set it to backup all databases. Then run the sync with just that  
>>> Backup conduit selected, disable all other conduits.
>>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
>>> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
>>> the option to 'Create Archive of "Backups"'. This is to safeguard  
>>> your backed up data in case anything goes wrong.
>>>
>>> Now 'Reset Sync History' using the iSync preferences option. The  
>>> first sync will likely be slower.
>>> 1) Launch iSync
>>> 2) Click on the iSync menu
>>> 3) Choose Preferences (make sure the "Enable syncing on this  
>>> computer" is checked)
>>> 4) Click the 'Reset Sync History' button. Read and follow the  
>>> onscreen directions.
>>> 5) This may launch iCal. Also the status of the reset is showing  
>>> in the iSync display. When the reset is complete quit both iSync  
>>> and iCal.
>>>
>>> Launch Missing Sync and enable the Mark/Space Contacts, Events  
>>> and Tasks conduits and set them to Desktop overwrite Handheld.  
>>> Disable all other conduits.
>>>
>>> Then sync, when you do, you will get a dialog box with an orange  
>>> iSync icon** on it. Check the box to erase the device, then click  
>>> the 'Allow' button. It will overwrite your device. You will get  
>>> one for events, one for tasks, and one for contacts. The next  
>>> time you sync .mac or other devices that sync with iSync like an  
>>> iPod, you will get these same dialog boxes for their databases  
>>> and you should check the box and click 'Allow' in those cases as  
>>> well.
>>>
>>> **If you don't get this warning window, advise me it means that  
>>> the reset of the sync history didn't work as planed. I'll give  
>>> you something stronger to fix it.
>>>
>>> If you press the don't allow button you will need to reboot your  
>>> computer.
>>>
>>>
>>> Let me know of your progress.
>>>
>>> Best regards,
>>>
>>> Michel "Mike" Couture
>>> Mark/Space
>>> Customer Support Rep
>>>
>>> ** Announcing **
>>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>>> should update to VERSION 5.1.1
>>> *Download directly from: < http://www.markspace.com/ 
>>> downloads.html > Choose the 5.1.1 Updater.
>>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users  
>>> this is the update you have been waiting for.
>>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>>> set up the conduits for an overwrite of the handheld.
>>>
>>> The highly anticipated Windows Mobile version 2.5.1 is now  
>>> shipping! This requires OS 10.4.7 and will support all versions  
>>> of Windows Mobile, including Windows Mobile 5. The current  
>>> version of Missing Sync can be found at: http://www.markspace.com/ 
>>> downloads.html
>>>
>>> ? It's always a good practice to make sure your data is backed  
>>> up. For information on how to do backups,
>>>    read this article from our Knowledgebase http:// 
>>> support.markspace.com/?kb=2598
>>> ? List of supported devices,
>>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>>> ? Registration code: http://www.markspace.com/resend-codes.php
>>> ? Look for the answer in our Knowledgebase: http:// 
>>> www.markspace.com/support/
>>> ? Join the lists for another support avenue: http:// 
>>> lists.markspace.com
>>>
>>>
>>>
>>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>>> Tell us how to contact you
>>>>
>>>> Name: Kerry Dawson
>>>> Email address: k.dawson@mac.com
>>>>
>>>> Tell us about your device
>>>>
>>>> Handheld Manufacturer: Palm
>>>> Handheld Model: Lifedrive
>>>> Handheld OS: Palm OS 5.4 or higher
>>>>
>>>> Is your device a phone?
>>>>
>>>> Is your device a phone?	Indicate your device capability: Not a  
>>>> phone
>>>> If your device is a phone, choose your carrier: No Carrier
>>>>
>>>> Tell us about your environment
>>>>
>>>> Mac OS version: 10.4.7
>>>> The Missing Sync version: 5.1.1
>>>> iTunes version:	6.0.5	
>>>> iPhoto version:	6.0.4
>>>> Do you have an Intel or a Power PC mac? Intel Mac
>>>>
>>>> What conduits do you have enabled? Contacts, Events, Tasks,  11.2.5
>>>>
>>>> What PIM application do you sync with? Address Book,   iCal,
>>>> Do you sync your device with more than one computer? No
>>>> If yes, do you sync with another Mac? No
>>>> Do you sync with .Mac? Yes
>>>> How are you connecting your device to your Mac? USB,
>>>>
>>>>
>>>> Tell us about your issue
>>>>
>>>> Description of problem:
>>>> I can't understand why no one, of the many I write, is  
>>>> responding to my query. I simply want to know why E-mail  
>>>> addresses in Markspace that have a label of E-mail in  
>>>> Addressbook end up on the Palm as label Other whereas if it is  
>>>> created on the Palm it ends up with the label Addressbook. I've  
>>>> basically resolved all my other issues.
>>>>
>>>> Steps to Reproduce:
>>>> Happens anytime an item is created in Addressbook; not the Palm.
>>>>
>>>> File Attached:
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com


From k.dawson at mac.com  Tue Oct  3 11:40:42 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Tue Oct  3 11:40:49 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space
	Contacts	Missing	Sync	for Palm OS Support Request
In-Reply-To: <69BA86AE-9A0C-4273-954F-EB038D064A49@mac.com>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
	<1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
	<69BA86AE-9A0C-4273-954F-EB038D064A49@mac.com>
Message-ID: <AE5C0D36-DD2F-407F-8C7D-8DDC9269282E@mac.com>

Just in case you doubt me on the issues around the Palm devices and  
specifically the Treo, jump over to Brighthand.com and look at the  
Treo discussion forum. In fact, if you look at the Treo, Lifedrive  
and TX forums, you'll see lots of issues (not so much with the TX).  
One of the main issues has to do with their new memory architecture  
referred to as NVFS and this has caused not only problems for Palm  
built in apps but especially with third party apps that just don't  
work with this architecture very well. But there is lots of other  
stuff over there - Palm isn't what it used to be. They've pushed  
their OS  Garnet long beyond its useful life and it looks like  
nothing to replace it is imminent although  they've been talking  
about version 6 for 3 years now.

The  big new story under the news section is the major share holder  
of Palm wants the company sold to the likes of Motorola etc before  
they are swamped by the bigger companies who are rapidly jumping into  
this market. As an example, RIMs shares have hit an all time high  
with the intro of the first consumer oriented multimedia device the  
Pearl.

Regardless Missing Sync needs to push E-mail addresses to the Palm as  
label E-mail. If you create an item on your Palm with label E-mail it  
ends up in Addressbook as E-mail. As you can imagine, this is going  
to look super messy.


Kerry



On Oct 3, 2006, at 2:16 PM, Lori M Olson wrote:

> They have not "made a mistake".  You are making a mistake to assume  
> that Treo users also use Entourage.  There may be a lot of  
> Entourage users, but they are not the majority, AFAIK.
>
> Regards, Lori
>
> On 3-Oct-06, at 11:56 AM, k.dawson@mac.com wrote:
>
>> Yes - I just found out today they are aware of it. I think they  
>> did this due to something to do with the Treo. But they've made a  
>> mistake. If you use the Entourage conduit it comes ino the Palm as  
>> label E-mail. Treo users have no problem. Markspace needs to  
>> correct their conduit so that an Addressbook entry that is labeled  
>> E-mail comes into the Palm as label E-mail. If you create it on  
>> the palm as label E-mail it comes into Addressbook as E-mail. This  
>> starts looking real messy until they correct this.
>>
>>
>> Kerry
>>
>>
>>
>> On Oct 3, 2006, at 1:52 PM, Andy Fragen wrote:
>>
>>> I get the same thing. I know they are aware of it.
>>>
>>> -- Andy Fragen
>>>
>>>
>>> On Oct 2, 2006, at 3:40 PM, Kerry D wrote:
>>>
>>>>
>>>> This is regarding how to fix an Addressbook entry w label email  
>>>> coming into the Palm as Other. I removed a lot of stuff not  
>>>> pertinent to the issue. What do you guys think.
>>>>
>>>> Can someone just respond so l know this is going through.
>>>> ___
>>>> Kerry
>>>>
>>>>
>>>>
>>>> Now about the Email addresses
>>>>
>>>> T700p T650, TX, T3 and Life Drive
>>>>
>>>> What I did, in Address Book delete all "E-mail" custom labels,  
>>>> (review all contacts, made sure that all addresses had either  
>>>> home/work/other and no other labels existed). So for each  
>>>> contact I've checked that the label e-mail was not listed in the  
>>>> drop-down menu. If it was, while the "e-mail" label is still  
>>>> checked for a contact, I used the custom menu and erased it. So  
>>>> the contact's e-mail would revert to Home or Work or Other.
>>>>
>>>> I've cleaned them all up, did a backup of the file. (Go to  
>>>> Address Book, click on 'File' menu and choose 'Back up Address  
>>>> Book'.)
>>>>
>>>> Now to get it to the device, I've reset the sync history and set  
>>>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>>>> receive a isync alert (with orange icon on it*) checked the box  
>>>> to erase the device and Voil?! Did some sync afterward and  
>>>> nothing changed.
>>>>
>>>> * You need to see this window, if you don't the reset did not  
>>>> work properly.
>>>>
>>>> What is happening is this
>>>> On the T700p and T650, Address Book have H/W/O labels for e- 
>>>> mail, did an overwrite of the T700p and got E-mail label for all  
>>>> the email addresses except for Other (as expected for this  
>>>> device), did a sync after and Address Book kept the H/W/O labels.
>>>>
>>>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>>>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>>>> for all the email addresses (as expected for those devices), did  
>>>> a sync afterward, Address Book and all devices kept the H/W/O  
>>>> labels.
>>>>
>>>> Now if you want your Life drive to have the E-mail label for all  
>>>> email addresses, in Address Book you will need to crate the  
>>>> label "E-mail". This one should sync properly.
>>>>
>>>> How to reset the sync service and sync history.
>>>>
>>>> Do some backups first
>>>> Follow those simple steps
>>>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>>>> Address Book'.  Go to iCal, click on 'File' menu and choose  
>>>> 'Back up database'.
>>>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>>>> set it to backup all databases. Then run the sync with just that  
>>>> Backup conduit selected, disable all other conduits.
>>>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync  
>>>> name>/ now hold the 'ctrl' key and click on the /Backups/  
>>>> folder. Choose the option to 'Create Archive of "Backups"'. This  
>>>> is to safeguard your backed up data in case anything goes wrong.
>>>>
>>>> Now 'Reset Sync History' using the iSync preferences option. The  
>>>> first sync will likely be slower.
>>>> 1) Launch iSync
>>>> 2) Click on the iSync menu
>>>> 3) Choose Preferences (make sure the "Enable syncing on this  
>>>> computer" is checked)
>>>> 4) Click the 'Reset Sync History' button. Read and follow the  
>>>> onscreen directions.
>>>> 5) This may launch iCal. Also the status of the reset is showing  
>>>> in the iSync display. When the reset is complete quit both iSync  
>>>> and iCal.
>>>>
>>>> Launch Missing Sync and enable the Mark/Space Contacts, Events  
>>>> and Tasks conduits and set them to Desktop overwrite Handheld.  
>>>> Disable all other conduits.
>>>>
>>>> Then sync, when you do, you will get a dialog box with an orange  
>>>> iSync icon** on it. Check the box to erase the device, then  
>>>> click the 'Allow' button. It will overwrite your device. You  
>>>> will get one for events, one for tasks, and one for contacts.  
>>>> The next time you sync .mac or other devices that sync with  
>>>> iSync like an iPod, you will get these same dialog boxes for  
>>>> their databases and you should check the box and click 'Allow'  
>>>> in those cases as well.
>>>>
>>>> **If you don't get this warning window, advise me it means that  
>>>> the reset of the sync history didn't work as planed. I'll give  
>>>> you something stronger to fix it.
>>>>
>>>> If you press the don't allow button you will need to reboot your  
>>>> computer.
>>>>
>>>>
>>>> Let me know of your progress.
>>>>
>>>> Best regards,
>>>>
>>>> Michel "Mike" Couture
>>>> Mark/Space
>>>> Customer Support Rep
>>>>
>>>> ** Announcing **
>>>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>>>> should update to VERSION 5.1.1
>>>> *Download directly from: < http://www.markspace.com/ 
>>>> downloads.html > Choose the 5.1.1 Updater.
>>>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users  
>>>> this is the update you have been waiting for.
>>>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>>>> set up the conduits for an overwrite of the handheld.
>>>>
>>>> The highly anticipated Windows Mobile version 2.5.1 is now  
>>>> shipping! This requires OS 10.4.7 and will support all versions  
>>>> of Windows Mobile, including Windows Mobile 5. The current  
>>>> version of Missing Sync can be found at: http:// 
>>>> www.markspace.com/downloads.html
>>>>
>>>> ? It's always a good practice to make sure your data is backed  
>>>> up. For information on how to do backups,
>>>>    read this article from our Knowledgebase http:// 
>>>> support.markspace.com/?kb=2598
>>>> ? List of supported devices,
>>>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>>>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>>>> ? Registration code: http://www.markspace.com/resend-codes.php
>>>> ? Look for the answer in our Knowledgebase: http:// 
>>>> www.markspace.com/support/
>>>> ? Join the lists for another support avenue: http:// 
>>>> lists.markspace.com
>>>>
>>>>
>>>>
>>>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>>>> Tell us how to contact you
>>>>>
>>>>> Name: Kerry Dawson
>>>>> Email address: k.dawson@mac.com
>>>>>
>>>>> Tell us about your device
>>>>>
>>>>> Handheld Manufacturer: Palm
>>>>> Handheld Model: Lifedrive
>>>>> Handheld OS: Palm OS 5.4 or higher
>>>>>
>>>>> Is your device a phone?
>>>>>
>>>>> Is your device a phone?	Indicate your device capability: Not a  
>>>>> phone
>>>>> If your device is a phone, choose your carrier: No Carrier
>>>>>
>>>>> Tell us about your environment
>>>>>
>>>>> Mac OS version: 10.4.7
>>>>> The Missing Sync version: 5.1.1
>>>>> iTunes version:	6.0.5	
>>>>> iPhoto version:	6.0.4
>>>>> Do you have an Intel or a Power PC mac? Intel Mac
>>>>>
>>>>> What conduits do you have enabled? Contacts, Events, Tasks,   
>>>>> 11.2.5
>>>>>
>>>>> What PIM application do you sync with? Address Book,   iCal,
>>>>> Do you sync your device with more than one computer? No
>>>>> If yes, do you sync with another Mac? No
>>>>> Do you sync with .Mac? Yes
>>>>> How are you connecting your device to your Mac? USB,
>>>>>
>>>>>
>>>>> Tell us about your issue
>>>>>
>>>>> Description of problem:
>>>>> I can't understand why no one, of the many I write, is  
>>>>> responding to my query. I simply want to know why E-mail  
>>>>> addresses in Markspace that have a label of E-mail in  
>>>>> Addressbook end up on the Palm as label Other whereas if it is  
>>>>> created on the Palm it ends up with the label Addressbook. I've  
>>>>> basically resolved all my other issues.
>>>>>
>>>>> Steps to Reproduce:
>>>>> Happens anytime an item is created in Addressbook; not the Palm.
>>>>>
>>>>> File Attached:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> missing-sync-palmos-talk mailing list
>>> missing-sync-palmos-talk@lists.markspace.com
>>> To unsubscribe, send an email (no subject required) from your  
>>> subscribed email address to:
>>> missing-sync-palmos-talk-leave@lists.markspace.com
>>
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com


From k.dawson at mac.com  Tue Oct  3 11:34:13 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Tue Oct  3 11:53:29 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space
	Contacts	Missing	Sync	for Palm OS Support Request
In-Reply-To: <69BA86AE-9A0C-4273-954F-EB038D064A49@mac.com>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
	<1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
	<69BA86AE-9A0C-4273-954F-EB038D064A49@mac.com>
Message-ID: <E1B8F55D-96DC-4DBF-81E0-8F1C4E4A768F@mac.com>

It doesn't matter whether its the PC or the Mac. it doesn't matter  
whether its the Mac apps or Entourage. In the Mac's addressbook they  
changed their conduit in 5.1.1 to push it across as other as opposed  
to E-mail. The Treo is looking for the phone numbers listed as work  
or home to make calls. My understanding is that it is some problem on  
the Treo recognizing numbers for dialing. If an E-mail listed as E- 
mail on the Treo causes a problem then there is a problem with the  
Treo. I wouldn't be surprised as Palm has a lot of problems on their  
newer devices they never used to have. However the Treo 650 is an  
older device so there may definitely be a problem there.


Kerry



On Oct 3, 2006, at 2:16 PM, Lori M Olson wrote:

> They have not "made a mistake".  You are making a mistake to assume  
> that Treo users also use Entourage.  There may be a lot of  
> Entourage users, but they are not the majority, AFAIK.
>
> Regards, Lori
>
> On 3-Oct-06, at 11:56 AM, k.dawson@mac.com wrote:
>
>> Yes - I just found out today they are aware of it. I think they  
>> did this due to something to do with the Treo. But they've made a  
>> mistake. If you use the Entourage conduit it comes ino the Palm as  
>> label E-mail. Treo users have no problem. Markspace needs to  
>> correct their conduit so that an Addressbook entry that is labeled  
>> E-mail comes into the Palm as label E-mail. If you create it on  
>> the palm as label E-mail it comes into Addressbook as E-mail. This  
>> starts looking real messy until they correct this.
>>
>>
>> Kerry
>>
>>
>>
>> On Oct 3, 2006, at 1:52 PM, Andy Fragen wrote:
>>
>>> I get the same thing. I know they are aware of it.
>>>
>>> -- Andy Fragen
>>>
>>>
>>> On Oct 2, 2006, at 3:40 PM, Kerry D wrote:
>>>
>>>>
>>>> This is regarding how to fix an Addressbook entry w label email  
>>>> coming into the Palm as Other. I removed a lot of stuff not  
>>>> pertinent to the issue. What do you guys think.
>>>>
>>>> Can someone just respond so l know this is going through.
>>>> ___
>>>> Kerry
>>>>
>>>>
>>>>
>>>> Now about the Email addresses
>>>>
>>>> T700p T650, TX, T3 and Life Drive
>>>>
>>>> What I did, in Address Book delete all "E-mail" custom labels,  
>>>> (review all contacts, made sure that all addresses had either  
>>>> home/work/other and no other labels existed). So for each  
>>>> contact I've checked that the label e-mail was not listed in the  
>>>> drop-down menu. If it was, while the "e-mail" label is still  
>>>> checked for a contact, I used the custom menu and erased it. So  
>>>> the contact's e-mail would revert to Home or Work or Other.
>>>>
>>>> I've cleaned them all up, did a backup of the file. (Go to  
>>>> Address Book, click on 'File' menu and choose 'Back up Address  
>>>> Book'.)
>>>>
>>>> Now to get it to the device, I've reset the sync history and set  
>>>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>>>> receive a isync alert (with orange icon on it*) checked the box  
>>>> to erase the device and Voil?! Did some sync afterward and  
>>>> nothing changed.
>>>>
>>>> * You need to see this window, if you don't the reset did not  
>>>> work properly.
>>>>
>>>> What is happening is this
>>>> On the T700p and T650, Address Book have H/W/O labels for e- 
>>>> mail, did an overwrite of the T700p and got E-mail label for all  
>>>> the email addresses except for Other (as expected for this  
>>>> device), did a sync after and Address Book kept the H/W/O labels.
>>>>
>>>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>>>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>>>> for all the email addresses (as expected for those devices), did  
>>>> a sync afterward, Address Book and all devices kept the H/W/O  
>>>> labels.
>>>>
>>>> Now if you want your Life drive to have the E-mail label for all  
>>>> email addresses, in Address Book you will need to crate the  
>>>> label "E-mail". This one should sync properly.
>>>>
>>>> How to reset the sync service and sync history.
>>>>
>>>> Do some backups first
>>>> Follow those simple steps
>>>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>>>> Address Book'.  Go to iCal, click on 'File' menu and choose  
>>>> 'Back up database'.
>>>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>>>> set it to backup all databases. Then run the sync with just that  
>>>> Backup conduit selected, disable all other conduits.
>>>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync  
>>>> name>/ now hold the 'ctrl' key and click on the /Backups/  
>>>> folder. Choose the option to 'Create Archive of "Backups"'. This  
>>>> is to safeguard your backed up data in case anything goes wrong.
>>>>
>>>> Now 'Reset Sync History' using the iSync preferences option. The  
>>>> first sync will likely be slower.
>>>> 1) Launch iSync
>>>> 2) Click on the iSync menu
>>>> 3) Choose Preferences (make sure the "Enable syncing on this  
>>>> computer" is checked)
>>>> 4) Click the 'Reset Sync History' button. Read and follow the  
>>>> onscreen directions.
>>>> 5) This may launch iCal. Also the status of the reset is showing  
>>>> in the iSync display. When the reset is complete quit both iSync  
>>>> and iCal.
>>>>
>>>> Launch Missing Sync and enable the Mark/Space Contacts, Events  
>>>> and Tasks conduits and set them to Desktop overwrite Handheld.  
>>>> Disable all other conduits.
>>>>
>>>> Then sync, when you do, you will get a dialog box with an orange  
>>>> iSync icon** on it. Check the box to erase the device, then  
>>>> click the 'Allow' button. It will overwrite your device. You  
>>>> will get one for events, one for tasks, and one for contacts.  
>>>> The next time you sync .mac or other devices that sync with  
>>>> iSync like an iPod, you will get these same dialog boxes for  
>>>> their databases and you should check the box and click 'Allow'  
>>>> in those cases as well.
>>>>
>>>> **If you don't get this warning window, advise me it means that  
>>>> the reset of the sync history didn't work as planed. I'll give  
>>>> you something stronger to fix it.
>>>>
>>>> If you press the don't allow button you will need to reboot your  
>>>> computer.
>>>>
>>>>
>>>> Let me know of your progress.
>>>>
>>>> Best regards,
>>>>
>>>> Michel "Mike" Couture
>>>> Mark/Space
>>>> Customer Support Rep
>>>>
>>>> ** Announcing **
>>>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>>>> should update to VERSION 5.1.1
>>>> *Download directly from: < http://www.markspace.com/ 
>>>> downloads.html > Choose the 5.1.1 Updater.
>>>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users  
>>>> this is the update you have been waiting for.
>>>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>>>> set up the conduits for an overwrite of the handheld.
>>>>
>>>> The highly anticipated Windows Mobile version 2.5.1 is now  
>>>> shipping! This requires OS 10.4.7 and will support all versions  
>>>> of Windows Mobile, including Windows Mobile 5. The current  
>>>> version of Missing Sync can be found at: http:// 
>>>> www.markspace.com/downloads.html
>>>>
>>>> ? It's always a good practice to make sure your data is backed  
>>>> up. For information on how to do backups,
>>>>    read this article from our Knowledgebase http:// 
>>>> support.markspace.com/?kb=2598
>>>> ? List of supported devices,
>>>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>>>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>>>> ? Registration code: http://www.markspace.com/resend-codes.php
>>>> ? Look for the answer in our Knowledgebase: http:// 
>>>> www.markspace.com/support/
>>>> ? Join the lists for another support avenue: http:// 
>>>> lists.markspace.com
>>>>
>>>>
>>>>
>>>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>>>> Tell us how to contact you
>>>>>
>>>>> Name: Kerry Dawson
>>>>> Email address: k.dawson@mac.com
>>>>>
>>>>> Tell us about your device
>>>>>
>>>>> Handheld Manufacturer: Palm
>>>>> Handheld Model: Lifedrive
>>>>> Handheld OS: Palm OS 5.4 or higher
>>>>>
>>>>> Is your device a phone?
>>>>>
>>>>> Is your device a phone?	Indicate your device capability: Not a  
>>>>> phone
>>>>> If your device is a phone, choose your carrier: No Carrier
>>>>>
>>>>> Tell us about your environment
>>>>>
>>>>> Mac OS version: 10.4.7
>>>>> The Missing Sync version: 5.1.1
>>>>> iTunes version:	6.0.5	
>>>>> iPhoto version:	6.0.4
>>>>> Do you have an Intel or a Power PC mac? Intel Mac
>>>>>
>>>>> What conduits do you have enabled? Contacts, Events, Tasks,   
>>>>> 11.2.5
>>>>>
>>>>> What PIM application do you sync with? Address Book,   iCal,
>>>>> Do you sync your device with more than one computer? No
>>>>> If yes, do you sync with another Mac? No
>>>>> Do you sync with .Mac? Yes
>>>>> How are you connecting your device to your Mac? USB,
>>>>>
>>>>>
>>>>> Tell us about your issue
>>>>>
>>>>> Description of problem:
>>>>> I can't understand why no one, of the many I write, is  
>>>>> responding to my query. I simply want to know why E-mail  
>>>>> addresses in Markspace that have a label of E-mail in  
>>>>> Addressbook end up on the Palm as label Other whereas if it is  
>>>>> created on the Palm it ends up with the label Addressbook. I've  
>>>>> basically resolved all my other issues.
>>>>>
>>>>> Steps to Reproduce:
>>>>> Happens anytime an item is created in Addressbook; not the Palm.
>>>>>
>>>>> File Attached:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> missing-sync-palmos-talk mailing list
>>> missing-sync-palmos-talk@lists.markspace.com
>>> To unsubscribe, send an email (no subject required) from your  
>>> subscribed email address to:
>>> missing-sync-palmos-talk-leave@lists.markspace.com
>>
>>
>> _______________________________________________
>> missing-sync-palmos-talk mailing list
>> missing-sync-palmos-talk@lists.markspace.com
>> To unsubscribe, send an email (no subject required) from your  
>> subscribed email address to:
>> missing-sync-palmos-talk-leave@lists.markspace.com
>
>
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com





Kerry



From Joshua.M.Alden.91 at Alum.Dartmouth.ORG  Tue Oct  3 19:42:27 2006
From: Joshua.M.Alden.91 at Alum.Dartmouth.ORG (Speireag Alden)
Date: Tue Oct  3 19:43:06 2006
Subject: [missing-sync-palmos-talk] 5.1.1 and Life Balance
Message-ID: <p06230901c148cf4f253d@[192.168.2.1]>

Hallo.

     500 MHz iMac, 640 MB RAM, running OS 10.4.7.
     Zire 31, running the Palm OS which came with it.

     Recently upgraded MissingSync to 5.1.1, which is the only recent 
software change.

     I use Life Balance, which uses the iCal database to store certain 
kinds of date-dependent tasks.  A couple of days ago things started 
popping up long before they should, and investigation showed that in 
SOME entries, but not all, the string of characters which Life 
Balance uses to link had been erased on the iCal side.  The event was 
still there, but the link was gone, so Life Balance couldn't see it.

     I suspect that this has something to do with MissingSync taking a 
veeeeeeeery long time to sync with iCal now, such that sometimes I've 
had to Force Quit MissingSync in order to leave the house.

     I've re-established the links by creating things anew from within 
Life Balance, but it's time-consuming, and I'm now leery of syncing 
with iCal.

UPDATE:

     Syncing with iCal is taking hours, and often losing the 
connection.  There is constant disk access, and performance goes into 
the gutter system-wide.  And, the events in Life Balance which link 
to an iCal database entry keep losing the link, and I keep having to 
reconfigure, which is a pain and is rapidly diminishing the utility 
of Life Balance.

     Anyone have any ideas for how to fix this.  Is this another issue 
which should be fixed in 5.1.2, and when will that be out?

     Is there anywhere I can download 5.1 and re-install.  It was 
working fine for me.

-Speireag.
From k.dawson at mac.com  Tue Oct  3 20:34:19 2006
From: k.dawson at mac.com (Kerry D)
Date: Tue Oct  3 20:34:36 2006
Subject: [missing-sync-palmos-talk] 5.1.1 and Life Balance
In-Reply-To: <p06230901c148cf4f253d@[192.168.2.1]>
References: <p06230901c148cf4f253d@[192.168.2.1]>
Message-ID: <503-SnapperMsgF9EDB6B5C148DC44@[10.0.1.3]>

I'm actually a little disillusioned by Missing Sync. I never used it before 
5.1.1 so I don't know how good it was previously. However, everyone seemed 
to keep recommending it and although I had no issues with Palm's Hotsync I 
thought I'd be getting added value with Missing Sync. What I'm finding is 
little annoying problems. I too have also found that sometimes I get slow 
syncs (no idea why) and there are some things in the Missing sync conduit 
that it just doesn't make sense what its doing. I actually found sync'g 
with Hotsync much faster than Missing Sync. I'm hoping they fix some of 
these little annoying problems and make the product more robust. It really 
needs performance improvements and overall stability enhancement. I've 
actually been tempted just to return to Hotsync but I've put out all this 
money for Missing Sync I keep using it.

I hope your problem is solved with the next release.
___
Kerry

...... Original Message .......
On Tue, 03 Oct 2006 22:42:27 -0400 "Speireag Alden" 
<Joshua.M.Alden.91@alum.dartmouth.org> wrote:
>Hallo.
>
>     500 MHz iMac, 640 MB RAM, running OS 10.4.7.
>     Zire 31, running the Palm OS which came with it.
>
>     Recently upgraded MissingSync to 5.1.1, which is the only recent 
>software change.
>
>     I use Life Balance, which uses the iCal database to store certain 
>kinds of date-dependent tasks.  A couple of days ago things started 
>popping up long before they should, and investigation showed that in 
>SOME entries, but not all, the string of characters which Life 
>Balance uses to link had been erased on the iCal side.  The event was 
>still there, but the link was gone, so Life Balance couldn't see it.
>
>     I suspect that this has something to do with MissingSync taking a 
>veeeeeeeery long time to sync with iCal now, such that sometimes I've 
>had to Force Quit MissingSync in order to leave the house.
>
>     I've re-established the links by creating things anew from within 
>Life Balance, but it's time-consuming, and I'm now leery of syncing 
>with iCal.
>
>UPDATE:
>
>     Syncing with iCal is taking hours, and often losing the 
>connection.  There is constant disk access, and performance goes into 
>the gutter system-wide.  And, the events in Life Balance which link 
>to an iCal database entry keep losing the link, and I keep having to 
>reconfigure, which is a pain and is rapidly diminishing the utility 
>of Life Balance.
>
>     Anyone have any ideas for how to fix this.  Is this another issue 
>which should be fixed in 5.1.2, and when will that be out?
>
>     Is there anywhere I can download 5.1 and re-install.  It was 
>working fine for me.
>
>-Speireag.
>_______________________________________________
>missing-sync-palmos-talk mailing list
>missing-sync-palmos-talk@lists.markspace.com
>To unsubscribe, send an email (no subject required) from your subscribed email address to:
>missing-sync-palmos-talk-leave@lists.markspace.com

From no_spam.please at earthlink.net  Tue Oct  3 21:33:18 2006
From: no_spam.please at earthlink.net (No Spam Please)
Date: Tue Oct  3 21:33:22 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion Fwd:
	[Mark/Space Support #691626]: Mark/Space Contacts Missing
	Sync	for Palm OS Support Request
In-Reply-To: <1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
	<1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com>
Message-ID: <1DB37805-983C-45F2-95C3-8FEFF0B5B254@earthlink.net>


I am confused.  I did not understand the message from tech support  
posted by Kerry.  I have a Sony UX50.  Things sort of kind of worked  
until I installed 5.1.1.  Now I cannot run a sync without the UX50  
timing out.  When I arrange things so that Address Book syncs before  
the time-out, I get the Email->other problem.

So I need to wait for MS to fix the problem?  Can I undo the  
"upgrade" to 5.1.1?

I fear the conclusion is that syncing Mac with Palm OS is not ready  
for prime time, and if syncing your Palm with your PC is an important  
part of your setup, then Mac OS is not for you.:(

Owen



On Oct 3, 2006, at 13:56 , k.dawson@mac.com wrote:

> Yes - I just found out today they are aware of it. I think they did  
> this due to something to do with the Treo. But they've made a  
> mistake. If you use the Entourage conduit it comes ino the Palm as  
> label E-mail. Treo users have no problem. Markspace needs to  
> correct their conduit so that an Addressbook entry that is labeled  
> E-mail comes into the Palm as label E-mail. If you create it on the  
> palm as label E-mail it comes into Addressbook as E-mail. This  
> starts looking real messy until they correct this.
>
>
> Kerry
>
>

From k.dawson at mac.com  Tue Oct  3 21:57:58 2006
From: k.dawson at mac.com (Kerry D)
Date: Tue Oct  3 21:58:26 2006
Subject: [missing-sync-palmos-talk] Fwd: Support suggestion 
	Fwd:	[Mark/Space Support #691626]: Mark/Space Contacts Missing	Sync	for
	Palm OS Support Request
In-Reply-To: <1DB37805-983C-45F2-95C3-8FEFF0B5B254@earthlink.net>
References: <422-SnapperMsgF9EDB6B5C14745E3@[192.168.134.18]>
	<8B57F076-E643-477A-BB7A-791767058771@thefragens.com>
	<1A7E7966-C8BC-40D2-9585-798F72695DA2@mac.com> 
	<1DB37805-983C-45F2-95C3-8FEFF0B5B254@earthlink.net>
Message-ID: <508-SnapperMsgF9EDB6B5C148EFEB@[10.0.1.3]>

I've seen a couple of responses from other users that the version prior to 
5.1.1 seemed better. This is the first version of Missing Sync I've used 
and I'm finding it problematic. 

There is no problem with the Mac syncing with a Palm. Using Palm's Hotsync 
manager, it works great. I got Missing Sync in that so many people were 
recommending it for its value add capability - better field syncs, more 
flexibility etc. However, I am finding annoying problems and 
performance/stability issues. I really wasn't expecting this is what I'd be 
getting when I got the Missing Sync. If anything I thought it would perform 
better than Hotsync. But Hotsync is faster at doing a sync, a restore is 
reliable (I had a real disaster a while back when I did a restore from 
Missing Sync) and Hotsync just plain works. So I was really expecting more 
from the Missing Sync but I'm finding I'm fussing too much with its 
problems, which I never did with Hotsync.

I am tempted to just switch back but I put out all this money on the 
product and I feel I should be able to use it and get some advantage from 
it.

Don't though think for a minute thatt the  Palm and the Mac don't sync 
well. They do. In fact, Palm has always been extremely Mac friendly and has 
for years been really the best solution for Mac users. If something like 
the PocketPC or a Blackberry would allow extensive and reliable sync'g I 
think I would choose one of these products over the Palm as the Palm has 
fallen behind over the last few years.
___
Kerry

...... Original Message .......
On Wed, 04 Oct 2006 00:33:18 -0400 "No Spam Please" 
<no_spam.please@earthlink.net> wrote:
>
>I am confused.  I did not understand the message from tech support  
>posted by Kerry.  I have a Sony UX50.  Things sort of kind of worked  
>until I installed 5.1.1.  Now I cannot run a sync without the UX50  
>timing out.  When I arrange things so that Address Book syncs before  
>the time-out, I get the Email->other problem.
>
>So I need to wait for MS to fix the problem?  Can I undo the  
>"upgrade" to 5.1.1?
>
>I fear the conclusion is that syncing Mac with Palm OS is not ready  
>for prime time, and if syncing your Palm with your PC is an important  
>part of your setup, then Mac OS is not for you.:(
>
>Owen
>
>
>
>On Oct 3, 2006, at 13:56 , k.dawson@mac.com wrote:
>
>> Yes - I just found out today they are aware of it. I think they did  
>> this due to something to do with the Treo. But they've made a  
>> mistake. If you use the Entourage conduit it comes ino the Palm as  
>> label E-mail. Treo users have no problem. Markspace needs to  
>> correct their conduit so that an Addressbook entry that is labeled  
>> E-mail comes into the Palm as label E-mail. If you create it on the  
>> palm as label E-mail it comes into Addressbook as E-mail. This  
>> starts looking real messy until they correct this.
>>
>>
>> Kerry
>>
>>
>
>_______________________________________________
>missing-sync-palmos-talk mailing list
>missing-sync-palmos-talk@lists.markspace.com
>To unsubscribe, send an email (no subject required) from your subscribed 
email address to:
>missing-sync-palmos-talk-leave@lists.markspace.com

From primrose4 at dsl.pipex.com  Wed Oct  4 02:32:38 2006
From: primrose4 at dsl.pipex.com (Gilly (lists))
Date: Wed Oct  4 02:32:48 2006
Subject: [missing-sync-palmos-talk] Nokia 5140i
Message-ID: <B890297F-518D-48D1-BBAB-5CB8753A4AE9@dsl.pipex.com>

I've just acquired one of these phones. Please can anyone tell me if  
it will be possible to sync iCal & Address Book (Mac OS X 10.4.8) to  
it with Missing Sync?

Thanks,

Gilly
From atmasphere at atmasphere.net  Wed Oct  4 06:05:15 2006
From: atmasphere at atmasphere.net (Jonathan Greene)
Date: Wed Oct  4 06:05:32 2006
Subject: [missing-sync-palmos-talk] Nokia 5140i
In-Reply-To: <B890297F-518D-48D1-BBAB-5CB8753A4AE9@dsl.pipex.com>
References: <B890297F-518D-48D1-BBAB-5CB8753A4AE9@dsl.pipex.com>
Message-ID: <E0FD194F-19EB-48D7-8D14-1F769669CB3F@atmasphere.net>

There are a variety of plugins for iSync to handle Nokia Phones...  
you can check the usual places like Versiontracker.com or  
Macupdate.com as well as Google.  I'd love to see a Symbian  
capability here...


--

Jonathan Greene
m 917.560.3000
AIM / iChat - atmasphere
callto://jonathangreene
Gizmo - JonathanGreene
http://www.atmasphere.net/wp




On Oct 4, 2006, at 5:32 AM, Gilly (lists) wrote:

> I've just acquired one of these phones. Please can anyone tell me  
> if it will be possible to sync iCal & Address Book (Mac OS X  
> 10.4.8) to it with Missing Sync?
>
> Thanks,
>
> Gilly
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com

From k.dawson at mac.com  Wed Oct  4 07:03:36 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Wed Oct  4 07:03:51 2006
Subject: [missing-sync-palmos-talk] Nokia 5140i
In-Reply-To: <B890297F-518D-48D1-BBAB-5CB8753A4AE9@dsl.pipex.com>
References: <B890297F-518D-48D1-BBAB-5CB8753A4AE9@dsl.pipex.com>
Message-ID: <08DF1034-362B-4EA4-AC15-B312A951F8EC@mac.com>

If you check Apple's website they have a list of all supported  
devices for Bluetooth phones that isync will sync with. As an  
example, my Motorola V3 Razr syncs fine with isync and is a supported  
phone.


Kerry



On Oct 4, 2006, at 5:32 AM, Gilly (lists) wrote:

> I've just acquired one of these phones. Please can anyone tell me  
> if it will be possible to sync iCal & Address Book (Mac OS X  
> 10.4.8) to it with Missing Sync?
>
> Thanks,
>
> Gilly
> _______________________________________________
> missing-sync-palmos-talk mailing list
> missing-sync-palmos-talk@lists.markspace.com
> To unsubscribe, send an email (no subject required) from your  
> subscribed email address to:
> missing-sync-palmos-talk-leave@lists.markspace.com

From k.dawson at mac.com  Wed Oct  4 08:44:50 2006
From: k.dawson at mac.com (k.dawson@mac.com)
Date: Wed Oct  4 08:52:39 2006
Subject: [missing-sync-palmos-talk] E-Mai Address label Missing Sync
	suggestion
In-Reply-To: <7A116AF2-4128-460D-8550-FFF74CBB55EC@markspace.com>
References: <438-SnapperMsgF9EDB6B5C147A187@[10.0.1.3]>
	<7A116AF2-4128-460D-8550-FFF74CBB55EC@markspace.com>
Message-ID: <D9C79958-A1F6-4B55-B131-5D625C36F806@mac.com>

I'm wondering what you are going to do here. E-mail address's on  
current devices can either be Home/Work/Other/E-mail in Addressbook.  
It is best to choose E-mail label Home/Work for phone numbers they  
should turn up fine in the dialer. Those with an E-mail label should  
not affect the person's dialer. As an example, when I sync'd my  
contacts from Entourage to Addressbook, it created E-mail address's  
as either Home or Work E-mail address's. In Snappermail (a third  
party app for mail) it did not recognize these as E-mail address's.  
Once I changed it to either Other or E-mail it recognized these.  
However, you really want this to be E-mail. If you create it as label  
E-mail in Addressbook it comes across as Other. If you create it on  
the Palm as E-mail it comes into Addressbook as E-mail. As you can  
see, this starts to look real messy. Half the time I create my  
contacts in Addressbook and the other half the time I create them in  
the Palm. To make everything consistent, I have to go to the Palm and  
find those address's generated by Addressbook as Label Other and  
change them to E-mail on the Palm and they will sync back to  
Addressbook as label E-mail. This is too time consuming and  
potentially leads to inaccuracy.


Kerry



On Oct 3, 2006, at 9:24 AM, Brian M. Criscuolo wrote:

> Kerry,
>
> I'd like to give you the background on this issue:
>
> When we were first in beta of the 5.0 release, people complained if  
> they were using a Treo that they had "blank" entries in their phone  
> dialer app. This is because the list is generated by looking at  
> field labels rather than content, so the field would be "Home" but  
> still contain an email address (as it does in Address Book). It is  
> a poor way for that app to parse for phone numbers, but that's the  
> way it goes.
>
> A change was made so that if someone is using a Treo device (now  
> including the 700p), any email fields on the desktop (regardless of  
> their label) would be labeled "E-mail" on the device. However, this  
> isn't the way we really wanted to go with it, since we aren't  
> maintaining a 1:1 field label match during our sync - we're making  
> an exception for the unfortunate design of the app on the Treo, and  
> for those users the phone dialer is of the utmost importance.
>
> In 5.1.1, there was a bit of a fix for this so that it would work  
> more consistently, and added support for the 700p.
>
> As to Address Book entries with the label E-mail, the *type* of  
> email address is "other" and so it maps 1:1 to "Other" on non-Treo  
> devices.
>
> There isn't a great solution to this - there are compromises in  
> both ways of dealing with it.
>
> Is there anything with the LifeDrive that "needs" (as the Treos do)  
> a label to be set as E-mail?
>
> b
>
> On Oct 3, 2006, at 12:53 AM, Kerry D wrote:
>
>>
>> I'm finding that Addressbook entries w label E-mail are coming  
>> into the Palm as Other. Missing Sync suggested doing the  
>> following. However, I'm worried this is a conduit problem. If I  
>> sync using Entourage it comes into the Palm properly as an E-Mail  
>> label. However the Markspace conduit is not transferring this  
>> properly.
>>
>> Do people think the following technique will solve the problem.  
>> The reason I'm reluctant to do this is I manually entered all my  
>> Palm email addresses with the E-mail label. If it resyncs them as  
>> Other and I have to manually re-enter all the addresses its will  
>> drive me nuts.
>>
>> What do you think?
>>
>> ___
>> Kerry
>>
>>
>>
>> Now about the Email addresses
>>
>> T700p T650, TX, T3 and Life Drive
>>
>> What I did, in Address Book delete all "E-mail" custom labels,  
>> (review all contacts, made sure that all addresses had either home/ 
>> work/other and no other labels existed). So for each contact I've  
>> checked that the label e-mail was not listed in the drop-down  
>> menu. If it was, while the "e-mail" label is still checked for a  
>> contact, I used the custom menu and erased it. So the contact's e- 
>> mail would revert to Home or Work or Other.
>>
>> I've cleaned them all up, did a backup of the file. (Go to Address  
>> Book, click on 'File' menu and choose 'Back up Address Book'.)
>>
>> Now to get it to the device, I've reset the sync history and set  
>> the Mark/Space Contacts conduit to overwrite. Initiated a sync,  
>> receive a isync alert (with orange icon on it*) checked the box to  
>> erase the device and Voil?! Did some sync afterward and nothing  
>> changed.
>>
>> * You need to see this window, if you don't the reset did not work  
>> properly.
>>
>> What is happening is this
>> On the T700p and T650, Address Book have H/W/O labels for e-mail,  
>> did an overwrite of the T700p and got E-mail label for all the  
>> email addresses except for Other (as expected for this device),  
>> did a sync after and Address Book kept the H/W/O labels.
>>
>> On a Palm TX, T3 and Life Drive, Address Book have H/W/O labels  
>> for e-mail, did an overwrite of the devices and got H/W/O labels  
>> for all the email addresses (as expected for those devices), did a  
>> sync afterward, Address Book and all devices kept the H/W/O labels.
>>
>> Now if you want your Life drive to have the E-mail label for all  
>> email addresses, in Address Book you will need to crate the label  
>> "E-mail". This one should sync properly.
>>
>> How to reset the sync service and sync history.
>>
>> Do some backups first
>> Follow those simple steps
>> 1. Go to Address Book, click on 'File' menu and choose 'Back up  
>> Address Book'.  Go to iCal, click on 'File' menu and choose 'Back  
>> up database'.
>> 2. Go to Missing Sync and double click on the Backup Conduit and  
>> set it to backup all databases. Then run the sync with just that  
>> Backup conduit selected, disable all other conduits.
>> 3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/  
>> now hold the 'ctrl' key and click on the /Backups/ folder. Choose  
>> the option to 'Create Archive of "Backups"'. This is to safeguard  
>> your backed up data in case anything goes wrong.
>>
>> Now 'Reset Sync History' using the iSync preferences option. The  
>> first sync will likely be slower.
>> 1) Launch iSync
>> 2) Click on the iSync menu
>> 3) Choose Preferences (make sure the "Enable syncing on this  
>> computer" is checked)
>> 4) Click the 'Reset Sync History' button. Read and follow the  
>> onscreen directions.
>> 5) This may launch iCal. Also the status of the reset is showing  
>> in the iSync display. When the reset is complete quit both iSync  
>> and iCal.
>>
>> Launch Missing Sync and enable the Mark/Space Contacts, Events and  
>> Tasks conduits and set them to Desktop overwrite Handheld. Disable  
>> all other conduits.
>>
>> Then sync, when you do, you will get a dialog box with an orange  
>> iSync icon** on it. Check the box to erase the device, then click  
>> the 'Allow' button. It will overwrite your device. You will get  
>> one for events, one for tasks, and one for contacts. The next time  
>> you sync .mac or other devices that sync with iSync like an iPod,  
>> you will get these same dialog boxes for their databases and you  
>> should check the box and click 'Allow' in those cases as well.
>>
>> **If you don't get this warning window, advise me it means that  
>> the reset of the sync history didn't work as planed. I'll give you  
>> something stronger to fix it.
>>
>> If you press the don't allow button you will need to reboot your  
>> computer.
>>
>>
>> Let me know of your progress.
>>
>> Best regards,
>>
>> Michel "Mike" Couture
>> Mark/Space
>> Customer Support Rep
>>
>> ** Announcing **
>> *ALL MISSING SYNC FOR PALM OS VERSION 5.1.0  registered users  
>> should update to VERSION 5.1.1
>> *Download directly from: < http://www.markspace.com/downloads.html  
>> > Choose the 5.1.1 Updater.
>> **Clie, T700p, Garmin, Google calendars, Pocket Quicken users this  
>> is the update you have been waiting for.
>> Be sure to do a final sync with v5.1, do backups, install v5.1.1  
>> set up the conduits for an overwrite of the handheld.
>>
>> The highly anticipated Windows Mobile version 2.5.1 is now  
>> shipping! This requires OS 10.4.7 and will support all versions of  
>> Windows Mobile, including Windows Mobile 5. The current version of  
>> Missing Sync can be found at: http://www.markspace.com/downloads.html
>>
>> ? It's always a good practice to make sure your data is backed up.  
>> For information on how to do backups,
>>    read this article from our Knowledgebase http:// 
>> support.markspace.com/?kb=2598
>> ? List of supported devices,
>>    PALMS http://www.markspace.com/missingsync_palmos_devices.html
>>    WM http://www.markspace.com/missingsync_wm_devices.html
>>    HIPTOP  A U.S. based T-Mobile Sidekick (I, II) or  a SunCom  
>> Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
>> ? Registration code: http://www.markspace.com/resend-codes.php
>> ? Look for the answer in our Knowledgebase: http:// 
>> www.markspace.com/support/
>> ? Join the lists for another support avenue: http:// 
>> lists.markspace.com
>>
>>
>>
>> On Fri, 29 Sep 2006 00:46:24 -0700, k.dawson@mac.com wrote:
>>> Tell us how to contact you
>>>
>>> Name: Kerry Dawson
>>> Email address: k.dawson@mac.com
>>>
>>> Tell us about