[missing-sync-palmos-talk] Extraordinarily bad Missing Sync bug

[Rob Buckley]

On 2/5/06 8:30 am, Tony Burch wrote:

> I didn't think we were allowed slashes and colons in Mac filenames?
> But anyway, I think a warning is a good idea.
> 
> If you have lost a lot of valuable files, these people don't ask for
> money until you've seen what you can recover:
> <http://www.prosofteng.com/products/data_rescue.php>
> 
> 

Thanks. I managed to get most of the files back.

I tried to file a bug report on the site, but here's the result I got from
the support team:

This is not a bug in the Missing Sync. It is an improper naming convention
to use on a computer that is based on a Unix operating system. I suggest
that you do not use non-ASCII characters in filenames or folders.

The "/" character is not allowed in filenames or folders in Mac OS. You
would have similar problems if you started the filemane or folder with "."
or " " (a space). If the filenames or folders were deleted, there is no
place I can point you to to recover them.


So basically it was all my fault and the support team seems to think that
Missing Sync deleting files is in fact normal behaviour. Plus they don't
know what filenames are legal in the Finder. Do they hire Linux guys for the
support team?