[missing-sync-palmos-talk] Please explain this alert

[Brian M. Criscuolo]

Jan,

On Jun 25, 2006, at 6:19 PM, Jan C. wrote:

> I want to get my calendar from a Palm T3 into iCal on my PowerBook.  
> (Missing
> Sync 5.1, OSX 10.4.6)  But the Alert below has me confused.
>

It confuses MANY people :)

The alert comes from Tiger's Sync Services, and we have *very* little  
control over it. Well, almost none. The only thing that we control is  
the name of our sync client (our conduit): Mark/Space Events, in this  
case.

> ------
> Sync Alert.  Mark/Space Events would like to sync Calendars with  
> iCal and
> other applications.  Calendars from iCal, iSync, Mark/Space Tasks,  
> Entourage
> and .Mac will be merged with calendars from Mark/Space Events.
> __Delete all calendars from Mark/Space Events before syncing?
> "Don't Allow"     "Allow"
> --------
>
> What does it mean to delete all calendars from Mark/Space Events?   
> Does that
> mean the Palm? iCal? .Mac?  Isn't Mark/Space Events just a  
> conduit?  The
> "Don't Allow" and "Allow" buttons are separate from the "Delete all
> calendars" check box.  So what are the choices to be made?  What is  
> the
> right answer that does NOT delete the Palm calendar yet allows a sync?
>

In this case, our sync client (conduit) is the only thing that Sync  
Services knows about - it doesn't have any awareness of the Palm. To  
delete all calendars from Mark/Space Events means to delete all  
calendars/events from the Palm.

The right answer to this, to NOT delete the Palm events, is to NOT  
check the box and Allow the sync to happen. This will synchronized  
iCal, .Mac, Mark/Space Events all together (even your iPod if you had  
one connected).

If you were to click "Don't Allow" you have to go through some  
additional steps to get that dialog back:
Open Missing Sync for Palm OS.
Hold down the Option key and double-click on Mark/Space Events.
Click on "Advanced Options" in the settings sheet.
Click on "Unregister Sync Client" and follow the warnings.
Restart.
Sync again.

> Also, How do I get rid of the above alert window without restarting  
> the
> computer?  It has no close box
>

We've logged a bug with Apple about that.

> The log history showed this:
> There was an error starting a synchronization session. This conduit  
> has been
> unregistered, and the next time you synchronize you will be  
> prompted to
> synchronize. If that does not happen, try restarting and  
> synchronize again.
> SyncClient error. Can't initialize sync session.
>

That's our warning that we couldn't synchronize because it was never  
started correctly (by being allowed).

b


> Please help.
>
>
>
>
>
>
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********************
Brian M. Criscuolo
Senior Software Engineer
Mark/Space, Inc.
bcriscuolo at markspace.com
<http://www.markspace.com>