[missing-sync-palmos-talk] Duplicated addresses in Contacts?

[Patrick Long]

In other words, what the system sync engine is doing behind the  
scenes is a lot more complex than most of us realize.

Patrick

On Jan 9, 2006, at 8:03 AM, Brian M. Criscuolo wrote:

> Probably is the best answer I can give.
>
> I'd do it this way:
>
> Backup the AB data (File->Back up...)
> Delete all of your contacts from AB
> Restart.
> Restore from the backup
> WAIT!
>
> It might take a while for AB to synchronize.
>
> Oh, and if you're using .Mac sync, TURN IT OFF BEFORE DOING THE  
> ABOVE!!!!!!!
>
> :)
>
> b
>
> On Jan 9, 2006, at 7:59 AM, Patrick Long wrote:
>
>> Would doing a backup in Address Book, and then restoring that same  
>> backup do the same thing?
>>
>> Patrick Long
>>
>> On Jan 9, 2006, at 7:19 AM, Brian M. Criscuolo wrote:
>>
>>> Leigh,
>>>
>>> If you're removing them in Address Book and they don't get  
>>> removed from the Palm after a sync, I would suspect that Address  
>>> Book hasn't synchronized those changes to the sync engine.
>>>
>>> If that hasn't happened, our conduit won't see a delete action  
>>> for that information and won't rewrite the Palm record  
>>> appropriately.
>>>
>>> A restart might help trigger Address Book to sync. You may also  
>>> want to add a new contact and then quit AB; then launch AB and  
>>> delete the contact.
>>>
>>> A few users have reported that changes they make don't  
>>> synchronize immediately to their Palm, but do so 2-3 syncs later.
>>>
>>> b
>>>
>>> On Jan 8, 2006, at 8:35 AM, Leigh Smith wrote:
>>>
>>>> Using MSfP 5.0.3b6 and earlier with 5.0.2, I've noticed  
>>>> addresses of people in Address Book and the Palm Contacts to be  
>>>> duplicated, that is, for several "home" or "work" address field  
>>>> groups (street, city, state, zip, country) to be created with  
>>>> duplicated field values. Removing them in Address Book then  
>>>> doesn't seem to remove them in the Contacts list, that is, the  
>>>> duplicates are not removed on the Palm. I'm still trying to  
>>>> determine if there are other factors at play to better  
>>>> characterise what is causing the problem. Have others  
>>>> experienced similar problems with duplicated addresses or email  
>>>> addresses?
>>>> --
>>>> Leigh M. Smith
>>>> mailto:leigh at leighsmith.com
>>>> http://www.leighsmith.com
>>>>
>>>>
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>>>> talk
>>>
>>>
>>> ********************
>>> Brian M. Criscuolo
>>> Senior Software Engineer
>>> Mark/Space, Inc.
>>> bcriscuolo at markspace.com
>>> <http://www.markspace.com>
>>>
>>>
>>>
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>>
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>
>
> ********************
> Brian M. Criscuolo
> Senior Software Engineer
> Mark/Space, Inc.
> bcriscuolo at markspace.com
> <http://www.markspace.com>
>
>
>
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