[missing-sync-palmos-talk] Duplicated addresses in Contacts?

[Brian M. Criscuolo]

Probably is the best answer I can give.

I'd do it this way:

Backup the AB data (File->Back up...)
Delete all of your contacts from AB
Restart.
Restore from the backup
WAIT!

It might take a while for AB to synchronize.

Oh, and if you're using .Mac sync, TURN IT OFF BEFORE DOING THE  
ABOVE!!!!!!!

:)

b

On Jan 9, 2006, at 7:59 AM, Patrick Long wrote:

> Would doing a backup in Address Book, and then restoring that same  
> backup do the same thing?
>
> Patrick Long
>
> On Jan 9, 2006, at 7:19 AM, Brian M. Criscuolo wrote:
>
>> Leigh,
>>
>> If you're removing them in Address Book and they don't get removed  
>> from the Palm after a sync, I would suspect that Address Book  
>> hasn't synchronized those changes to the sync engine.
>>
>> If that hasn't happened, our conduit won't see a delete action for  
>> that information and won't rewrite the Palm record appropriately.
>>
>> A restart might help trigger Address Book to sync. You may also  
>> want to add a new contact and then quit AB; then launch AB and  
>> delete the contact.
>>
>> A few users have reported that changes they make don't synchronize  
>> immediately to their Palm, but do so 2-3 syncs later.
>>
>> b
>>
>> On Jan 8, 2006, at 8:35 AM, Leigh Smith wrote:
>>
>>> Using MSfP 5.0.3b6 and earlier with 5.0.2, I've noticed addresses  
>>> of people in Address Book and the Palm Contacts to be duplicated,  
>>> that is, for several "home" or "work" address field groups  
>>> (street, city, state, zip, country) to be created with duplicated  
>>> field values. Removing them in Address Book then doesn't seem to  
>>> remove them in the Contacts list, that is, the duplicates are not  
>>> removed on the Palm. I'm still trying to determine if there are  
>>> other factors at play to better characterise what is causing the  
>>> problem. Have others experienced similar problems with duplicated  
>>> addresses or email addresses?
>>> --
>>> Leigh M. Smith
>>> mailto:leigh at leighsmith.com
>>> http://www.leighsmith.com
>>>
>>>
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>>
>>
>> ********************
>> Brian M. Criscuolo
>> Senior Software Engineer
>> Mark/Space, Inc.
>> bcriscuolo at markspace.com
>> <http://www.markspace.com>
>>
>>
>>
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>
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********************
Brian M. Criscuolo
Senior Software Engineer
Mark/Space, Inc.
bcriscuolo at markspace.com
<http://www.markspace.com>