[missing-sync-palmos-talk] unable to get iTunes to sync

[Scott Gruby]

On Jan 2, 2006, at 10:22 AM, MattMend wrote:

> Hi -
>
> I'm using 5.0.3b6 and unable to get iTunes to sync to my T/X's SD  
> card. It's a newly formatted card and I'm only trying to sync plain  
> old MP3s. They're not protected in any way, not in unusual format,  
> etc. I get the following error in the log:
>
> Unable to install file "10 Alberto Balsalm.mp3" (err=0x2A02). The  
> handheld may not be able to play that format.
>
> That just happens to be, alphabetically, the first song in the  
> list. If I remove it from the playlist, whatever the next song in  
> the list is, gives the same error message so it's not that song  
> specifically. Any ideas?
>

Please turn on debug logging by holding down command and option and  
choosing the Missing Sync menu from the main application; select  
Debug Options and turn on "Turn on logging" and "Log packets" and  
then sync again. You should turn this off after syncing as it  
significantly slows down syncing. Attach the file ~/Library/Logs/ 
MissingSyncLog.txt in an email message to missingsync-palmos- 
engineering at markspace.com so that we can take a look at why the error  
is being generated.

Thanks.

--
Scott Gruby
Lead Engineer
Mark/Space, Inc.
<http://www.markspace.com/>

Please visit <http://www.markspace.com/support/> for assistance with  
Mark/Space products.