[missing-sync-palmos-talk] 'Handheld overwrites Desktop' for address book and datebook

[Bob Pankratz]

It's not your position to make that decision for us customers. We  
really need that functionality. Palm Desktop had it for years. If the  
data on a Palm gets fouled; there are far more tools to correct the  
problem on the palm than there are on the other platforms. For a lot  
of use the PALM is the master, not the desktop.

> but Mark/Space has decided that it is in the best interest of our  
> customers to not allow it at this time."

What you mean is your AFRAID to provide it because you'd have to  
SUPPORT it.  At least be honest Scott, it is not in the best interest  
of your customers, it's in the best interest of your COMPANY. That's  
the root of the decision; and it is the wrong decision.




On Feb 14, 2006, at 7:08 PM, Scott Gruby wrote:

>
> On Feb 14, 2006, at 4:09 PM, Helge Kraak wrote:
>
>> Dear Missing Sync developers,
>>
>> I think there are many many people who would love to see this  
>> feature. I wouldn't care if it would be done via an irregular way  
>> like reading the palm database in the Missing Sync backup folder  
>> and overwriting the address book via the import feature. In 6  
>> years of Palm usage I haven't seen one 100 % reliable  
>> synchronization solution. For me it's not worth the risk.  
>> Regardless the limited comfort I prefer to just work with one  
>> input device (my Palm) instead of having one day garantueed  
>> trouble again with duplicate entries, loss of numbers in contact  
>> entries without recognizing it immediately, etc.. I need a  
>> professional working platform to be able to completely concentrate  
>> on my work. For me professional means 100 % reliabilty and nothing  
>> else.
>>
>
> As Brian wrote earlier (actually twice today):
>
> "There is not an option for handheld overwrites desktop because the  
> underlying sync framework in Tiger, Sync Services, does not support  
> that method of synchronization for 3rd party sync clients. It *is*  
> possible to do in an unsupported way, or via other not so pretty  
> methods, but Mark/Space has decided that it is in the best interest  
> of our customers to not allow it at this time."
>
> Please realize that if we add this option, doing so will overwrite  
> your .Mac account data, your iPod, and anything else you sync with  
> Sync Services such as a cell phone, Chrono's SOHO Organizer, etc.  
> Doing this is a very dangerous operation as changes propagate to  
> more than just your desktop.