[missing-sync-palmos-talk] iSync Reset NG, conduits load forever

[Mark Doering-Powell]

Due to various problems I've had with M/S 5.0.2 since late Dec '05, M/S 
support suggested I reset my Sync database, and overwrite handheld.

Here's what happened next.  Anybody seen this and know workarounds ?... 
its quite odd and a new issue for me.

As instructed, I first backed up all AB & iCal data on both machines, 
and reset sync history.  When I reset sync history in iSync 2.1.1 
(89.0) it launched iCal and churned a beachball for a while saying it 
was "refreshing contact groups and calendar information...".  Oddly, 
iCal showed a whole bunch of categories on the left column, most 
different colored check-boxes without a category name.  And at bottom 
some of my Palm categories showed up.  but it all doesn't look right.  
I never paid attention as I use my Palm T3 for scheduling and it all 
seems fine there.  In any case...

I then went to Missing Sync to make all conduits "overwrite handheld", 
which went fine for Contacts and MemoPad.  but not for Tasks and Events 
which gave me 2 simple panels stating "Loading Conduit Settings" as it 
churned away for now 30+ minutes.  I had to Quit M/S to get out of it.  
A 2nd attempt gave the same results and I had to Quit out of it.  
there's no way it needs to load conduit settings for over 30 minutes.

I must say that I have had nothing but problems with my upgrade to M/S 
5.0.2.  I had no such issues under the previous version w/ iSync 1.5 on 
Panther.  Its been so bad I'm regretting having upgraded to a new 
G5/Tiger machine - I shoulda stayed Panther.  I've been in touch with 
M/S Support trying to solve one problem after another and its been... 
well, one problem after another.

Enabled Conduits:
	Backup
	M/S Contacts, Events, MemoPad, Tasks
	TimeCopy

that's it.

All I really need is for my contacts, Palm Datebook, and MemoPad to 
sync.  And for AB & iCal to sync ot my .Mac account.  Its been so 
robust in the past, I'm amazed that Tiger's "new/integrated" 
SyncServices (or the M/S "upgrade" ?) have managed to make it so 
riddled with problems.

Any insight greatly appreciated

with regards,
Mark Doering-Powell


Palm T3  v5.2.1
G5 OS 10.4.3  (w/ M/S 5.0.2  &  iSync 2.1.1)
.Mac sync to...
G4 OS 10.3.9  (w/ iSync 1.5)



On Jan 30, 2006, at 4:47 PM, support at markspace.com wrote:
> If you have to manually update the Mac with any recently added data on 
> the Palm, do that, then back up Address Book and iCal. Reset Sync 
> History, and use the "overwrite handheld" settings. After this, you 
> should be able to use the synchronize settings, if entering data on 
> the Palm side.
>
> The Missing Sync for Palm OS 5 Mark/Space Conduits make use of Apple's 
> Sync Services, which also interacts with .Mac and your Apple 
> applications. Sync Services does not allow the handheld to overwrite 
> the Apple application data. The new Mark/Space Contacts, Events and 
> Tasks Conduits allow you to sync Address Book and iCal to Palm 
> Contacts, Calendars and Tasks. It is always a good idea to back up 
> Address Book and iCal, before a sync attempt. Launch Address Book, go 
> to File, Back up Address Book. Go to iCal, File and Back up Database.  
> Launch iCal, go to File, Back up Database.
>
> Launch iSync, open Preferences, Reset Sync History of Sync Services. 
> Choose Advanced Options > Reset Sync History. Review your conduit 
> settings so they are set to to "Overwrite handheld with desktop data", 
> and then launch your sync. If you see the Sync Alert messages from 
> Apple's Sync Services, when you launch the sync to Allow or Not Allow. 
> Click Allow. After the "overwrite handheld" settings are used, the 
> "synchronize" settings can be used, if data is being entered on the 
> Palm.