[missing-sync-palmos-talk] itunes sync - doesn't work unless repeated, BUG?

[Blaine Wilson]

I suspect the transfer over wifi may have corrupted the file. Yes, it  
is an issue if wifi sync is corrupting files. (Which is why we want  
to narrow down the source of the problem.) After we fixed the other  
wifi syncing large files bug, I copied a 40MB mp3 over wifi with no  
problems. However, if you're seeing an issue, it's something we need  
to get fixed. The challenge is reproducing that issue. So, if you can  
reproduce the problem reliably via wifi, and not via usb, then the  
finger is pointing at wifi. If the problem still happens for you via  
usb, then it's another issue altogether. Like I mentioned, I am not  
able to reproduce this in-house.

Regards,

Blaine
QA Engineer
Mark/Space


On Apr 10, 2006, at 7:14 PM, Daniel Goldenholz wrote:

> Hi Blaine
>
> Are you kidding? It is no big deal that wifi has trouble  
> transfering files? And it is no big deal that missing sync can't  
> realize that there is a difference between a corrupted music file  
> and a correct one?
> the same problem that I described below happened before, but I  
> didn't keep carefully documented records like this time. It is a  
> real problem. I am using MS 5.1 and the latest version of OS X.
>
> D
>
> Blaine Wilson wrote:
>
>> What kind of sync connection do you use? I appears you're using a   
>> wireless connection for syncing. There was an issue in past  
>> versions  that affected the transfer of large files over wifi. If  
>> you see this  problem again, it might be worth trying the sync  
>> over USB to see if  that takes care of it. (If it does, please  
>> report it to support so we  can get this logged.)
>>
>> Regards,
>>
>> Blaine
>> QA Engineer
>> Mark/Space
>>
>>