[missing-sync-palmos-talk] Detached events not syncing

[Brian M. Criscuolo]

Hi Patricia,

On Apr 5, 2006, at 10:46 AM, Patricia Warwick wrote:

> I have a couple of detached events for today and they are not  
> getting sync'd to my Palm. Is anyone else seeing this?
>

Detached events are a pain to deal with at sync time. I think we have  
a bug written up for a specific case; yours might be similar.

> If it is relevant, I installed 10.4.6 yesterday, and I know there  
> were changes to sync services in this version.
>

That may have forced a slow sync, which could have changed how things  
were processed.

> What is it that MissingSync uses to determine that  an event should  
> be moved/pushed to the Palm. Does sync services play a part?
>

Sync Services plays every part in that. We go through a phase called  
"pulling" in which we ask Sync Services for a list of changed records  
(deletes/adds/modifies). For each of those, we must find out what the  
"parent" record is (i.e. if there is a changed phone number, we need  
to process the entire parent contact). Once we have the parent, we  
either update or add it to the device. Then we tell Sync Services  
that we've accepted that record.

It is possible that iCal hasn't synchronized the events into the sync  
engine, which would mean that we aren't seeing them. However, it is  
also might be that we are not handling them correctly.

I recommend making a backup of your iCal data and filing a support  
request. With the data, we can attempt to reproduce this and  
hopefully fix whatever might be failing.

> I've also noticed that a number of Alarms that I specify as being x  
> minutes (or hours etc.) before an event seem to be getting changed  
> to an explicit time. Why is this happening? Is this a sync services  
> function?
>

Because the Palm doesn't support the various ways of specifying an  
alarm time, we need to set the values to come out as an explicit  
time. It is something that we could try to work on better in the  
future. You can report that as well, and make sure to request that it  
comes to engineering as a feature request.

b


> Should I report either of these to support?
>
> Patricia
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********************
Brian M. Criscuolo
Senior Software Engineer
Mark/Space, Inc.
bcriscuolo at markspace.com
<http://www.markspace.com>