[missing-sync-palmos-talk] Missing Sync working diffrently than Palm Hot Sync

[Scott Gruby]

On Jun 28, 2005, at 10:51 AM, Steven Shirey wrote:

> Anyone-
>
> I find that for Calendar or Date Book uses, Missing Sync does not  
> work in a logical way the same way that Palm's Hot Sync does. For  
> example when using Palm Hot Sync, any change to either the PDA or  
> the Palm Desktop becomes the preferred change which is then copied  
> to the other utility. If you change a record on the PDA it becomes  
> changed on the Desktop. If it is changed on the Desktop it becomes  
> changed on the PDA. This to me is the defnition of synchronization  
> and it is quite efficient.
>
> Missing Sync works in a different way. If a record is changed on  
> the PDA or the Palm Desktop then the program always asks which one  
> to keep as the wanted change after making a copy of the new entry  
> and saving it on both the computer and the PDA along with the old  
> entry. Then one has to go in and delete the unwanted entry on the  
> PDA and the Palm Desktop. I find this quite time consuming and  
> annoying. Why does Missing Sync do this? Who at Mark Space thought  
> such a cumbersome arrangement was an improvement over Palm Hot Sync?
>

Missing Sync does not control how individual conduits sync; it is up  
to the conduit (the one supplied by palmOne) to determine what has  
changed or what hasn't changed. If you have exact steps to duplicate  
the issue, please contact our support staff so that they can work  
with you to resolve the issue. If it is a bug in Missing Sync, we  
will work on fixing it.

--
Scott Gruby
Lead Engineer
Mark/Space, Inc.
<http://www.markspace.com/>

Please visit <http://www.markspace.com/support/> for assistance with  
Mark/Space products.