[missing-sync-palmos-talk] Office Notifications Entourage - No Calendar Synch

Eric Ullman eullman at markspace.com
Wed Jun 8 17:42:05 PDT 2005


Kevin,

The first thing I'd try is syncing without the calendar. That will narrow it
down a lot.

In The Missing Sync, double-click on the Entourage Conduit, and change the
Calendar setting to Do Nothing. Then try a sync.

If the sync completes, then it's a problem with some of the calendar data.
If the sync fails, then it's probably something else. Let us know what the
log says.

Best,
Eric

-- 
Eric Ullman
Director of Sales and Marketing
Mark/Space, Inc.
eullman at markspace.com



On 6/8/05 1:45 PM, "kdelwell at cox.net" <kdelwell at cox.net> wrote:

> 
> I¹ve recently requested support and still have not been able to resolve a
> situation that encountered as a result of rebuilding my database. At this
> point I believe this is directly related to ³office Notifications² but even
> when turning this off I still get the same error.
> 
> Details on what I¹m using: a G5 iMac (OS 10.3.9), MS Entourage (v11.1), Palm
> OS Treo 600 and Missing Synch (v4.05).
> 
> Steps I have taken to resolve: reloaded the Entourage Conduit, soft-reset
> Palm, reloaded database from backup; rebuilt database; reloaded Missing Synch;
> upgraded Entourage to v 11.1.1; upgraded Missing Synch.
> 
> I have gotten it to Sych Tasks, Contacts, and Notes; however, it will not
> synch my Calendar and gives me the following error messages: ³Conduit Manager
> has encountered a problem and needs to close² with the check box marked
> ³restart Conduit Manager.²
> 
> Synch Log looks like this most of the time, but have also gotten error 16349:
> 
> Sync starting at 6/4/05 10:03 AM (10:03:23) on USB
> -Syncing Calendar
> -An unknown error #17411 occurred
> -Failed Entourage Conduit (0x4403)
> -Sync completed successfully at 6/4/05 10:03 AM (10:03:25)
> 
> After restarting I can try to rebuild the database and get this error message:
> ³Do you want to quit MSN Messenger and all Office Programs so that Database
> Utility can run?² This is puzzling since I¹ve never even loaded Messenger (not
> that I know of) and there are no other MS programs running that I am aware of
> (even used Activity Monitor, but not easy to understand what¹s going on
> there).
> 
> I¹ve spent a large part of two weeks in trying to resolve this to no avail.
> Can you please help?
> 
> Kevin
> 
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