[missing-sync-palmos-talk] Office Notifications Entourage - No Calendar Synch

[Mac Mike]

Hi Kevin,


On 6/8/05 4:45 PM, "kdelwell at cox.net" <kdelwell at cox.net> wrote:
> I¹ve recently requested support and still have not been able to resolve a
> situation that encountered as a result of rebuilding my database. At this
> point I believe this is directly related to ³office Notifications² but even
> when turning this off I still get the same error.
> 
> Details on what I¹m using: a G5 iMac (OS 10.3.9), MS Entourage (v11.1), Palm
> OS Treo 600 and Missing Synch (v4.05).
> 
> Steps I have taken to resolve: reloaded the Entourage Conduit, soft-reset
> Palm, reloaded database from backup; rebuilt database; reloaded Missing Synch;
> upgraded Entourage to v 11.1.1; upgraded Missing Synch.

What PalmOne device are you using.  If it is fairly new, try clicking the
"newer devices" checkbox in the Entourage Conduit.

I'd also try a hard reset of your PalmOne device.  I had to do that on
occasion when I updated a major program or the sync manager.  Just make sure
you have all that data backed-up.


> I have gotten it to Sych Tasks, Contacts, and Notes; however, it will not
> synch my Calendar and gives me the following error messages: ³Conduit Manager
> has encountered a problem and needs to close² with the check box marked
> ³restart Conduit Manager.²

I had a few issues here with some corrupt calendar items and strange
character sets.  I was able to solve these problem by: (1) Forcing a sync in
one direction only.  Try one way, if that doesn't work, try the other way.
(2) Another time, I had to delete a lot of the old crap out of my calendars.
Seemed I had some multi-day appointments and things scheduled from 5 years
back that caused some issues.  I ended up deleting everything except the
previous 3 months, and all was fine after that.


> Synch Log looks like this most of the time, but have also gotten error 16349:
> 
> Sync starting at 6/4/05 10:03 AM (10:03:23) on USB
> -Syncing Calendar
> -An unknown error #17411 occurred
> -Failed Entourage Conduit (0x4403)
> -Sync completed successfully at 6/4/05 10:03 AM (10:03:25)
> 
> After restarting I can try to rebuild the database and get this error message:
> ³Do you want to quit MSN Messenger and all Office Programs so that Database
> Utility can run?² This is puzzling since I¹ve never even loaded Messenger (not
> that I know of) and there are no other MS programs running that I am aware of
> (even used Activity Monitor, but not easy to understand what¹s going on
> there).

I know on some of the Microsoft stuff (especially email), Messenger seems to
be linked to it as well.  I haven't had any issues since switching over to
Mac, but I remember on the PC, both Outlook & Outlook Express will open
Windows Messenger by default.  It even happens when you uncheck all the
boxes that tell it not to do it.  There may be some type of equivalent issue
when using Macs.  Though I haven't seen this cause any issues in syncing for
myself.

-Mike Tall