[missing-sync-palmos-talk] Office Notifications Entourage - No Calendar Synch

[kdelwell at cox.net]

I’ve recently requested support and still have not been able to resolve a situation that encountered as a result of rebuilding my database. At this point I believe this is directly related to “office Notifications” but even when turning this off I still get the same error.

Details on what I’m using: a G5 iMac (OS 10.3.9), MS Entourage (v11.1), Palm OS Treo 600 and Missing Synch (v4.05). 

Steps I have taken to resolve: reloaded the Entourage Conduit, soft-reset Palm, reloaded database from backup; rebuilt database; reloaded Missing Synch; upgraded Entourage to v 11.1.1; upgraded Missing Synch. 

I have gotten it to Sych Tasks, Contacts, and Notes; however, it will not synch my Calendar and gives me the following error messages: “Conduit Manager has encountered a problem and needs to close” with the check box marked “restart Conduit Manager.”

Synch Log looks like this most of the time, but have also gotten error 16349:

Sync starting at 6/4/05 10:03 AM (10:03:23) on USB
-Syncing Calendar
-An unknown error #17411 occurred
-Failed Entourage Conduit (0x4403)
-Sync completed successfully at 6/4/05 10:03 AM (10:03:25)

After restarting I can try to rebuild the database and get this error message: “Do you want to quit MSN Messenger and all Office Programs so that Database Utility can run?” This is puzzling since I’ve never even loaded Messenger (not that I know of) and there are no other MS programs running that I am aware of (even used Activity Monitor, but not easy to understand what’s going on there).

I’ve spent a large part of two weeks in trying to resolve this to no avail. Can you please help?

Kevin