[missing-sync-palmos-talk] can't get photos

Michael Thompson mith at mac.com
Sun Jul 10 19:33:22 PDT 2005


Yay! Catherine!

They were there.
Thank you SO much.

m


On Jul 10, 2005, at 10:25 PM, Catherine Russell wrote:

> Mike,
>
> Have you looked in the following folder: ~/Documents/Palm/[your  
> username]/photos/offline copy location/internal.
>
> If not there and if you are trying to get your photos from the Zire  
> using the Media conduit that came with Palm Desktop 4.2.1revB (the  
> new Tiger supported version of Palm Desktop that was recently  
> released) you likely have the Media conduit version 2.5.0.13. That  
> version of the Media conduit is not supported with MS/Palm OS  
> 4.0.5. We do have a new beta version of the Missing Sync that adds  
> support for that conduit - 4.0.6b3. You can download from: http:// 
> www.markspace.com/testing.
>
> Alternatively, if you copy the photos from the ZIre to your SD card  
> and then use the Missing Sync application on your handheld to mount  
> the SD card on the Mac desktop, you can copy the photos to your Mac.
>
> If this still does not solve your problem, please submit a request  
> for support by going to:
>
> http://www.markspace.com/support/emailsupport.html
>
> Be sure to include your debugging log from a failed sync. To get  
> the log in Mac OS 10.4 (TIGER), hit command + option and then open  
> the Missing Sync menu. Choose the Turn on Debugging option. Check  
> the box to turn on the log. Then sync. After completing the sync,  
> and if it fails, locate the log in ~/Library/Logs and send it to us.
>
> Catherine
>
> On Jul 10, 2005, at 7:14 PM, Michael Thompson wrote:
>
>
>> I bought Missing Sync tonight so I could
>> get photos off of my Palm Zire.  I just
>> got a new Macintosh with Tiger, and
>> have had trouble syncing.  Several
>> photos I took with the Zire 71 are
>> not downloading to the computer, and
>> I thought Missing Sync would make it
>> easy.  But every time I try to do it,
>> there is an 8805 error on these files.
>> I think that is the number.  It is driving
>> me crazy.  I just want to sync my
>> photos from my palm to my mac.
>> Can anyone help?
>>
>> Best,
>>
>> Mike
>>
>>
>>
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>>
>>
>
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>


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