[missing-sync-palmos-talk] 4.03?

Scott Gruby sgruby at markspace.com
Sat Jan 22 16:18:56 PST 2005


On Jan 22, 2005, at 7:26 AM, Henry M. Seiden wrote:

> Scott,
>
> MS 4.03b10 just quit and it says the beta has expired. How do I sync 
> my data?
>
> I have a paid-for older version (4.02?), should I reinstall that or a 
> newer version of 4.03betaXX? When will an update, or better, the final 
> 4.03 be out?
>

I apologize for not posting information on 4.0.3 b11; I just posted 
information on it in a separate message.

> As regards crashes, I've been having them too and while it's hard to 
> see progress or feed back using the crash reporter, since you brought 
> it up my email does seemingly automatically get entered, and no ever 
> has written me.
>

I just checked our database for the crash reports and we do not have a 
record of you submitting a crash report; what email address did you 
use? As the dialog states, you will not receive an email from us ("You 
will not be contacted in response to this report."). Also, if you do 
not provide any steps to reproduce the crash, the chances are very slim 
that we will be able to fix this issue as we can't reproduce it.

> The case where my backup fails in part way through, after iSync (which 
> appears to complete), and before or during Filemaker7 which is where 
> the Clié says it is stopped at. However I can't review the log since 
> the beta has expired. Kind of disappointing really, because I took you 
> at your word that a final version was imminent.
>

We had planned to have the final version out before b10 expired, but 
due to a tragedy in my family, this did not happen. We have taken this 
opportunity to look at the MemoPad conduit and a few other issues for 
the 4.0.3 release.


--
Scott Gruby
Lead Engineer, Missing Sync for Palm OS
Mark/Space, Inc.
<http://www.markspace.com/>

Please contact support at markspace.com for assistance with Mark/Space 
products.




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