[missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual

[Francis Hermans]

You don't have to tap the HotSync button on the Palm to see it  
("palmOne Handheld") in the USB section of the System Profile. Just  
connect the USB cable and switch the handheld on.

Francis


Le 1 déc. 05 à 19:59, Scott Gruby a écrit :

>
> On Dec 1, 2005, at 10:06 AM, Jason Davies wrote:
>
>>> What do you mean by "the LifeDrive *doesn't* show up" ?
>>
>> read the troubleshooting section in the manual and it will make  
>> sense...it talks about checking that the Palm shows in the list of  
>> USB devices.
>>
>
> Did you follow the step as outlined in troubleshooting:
>
> " If you are connecting via USB, plug directly into a port on your  
> Mac. Open the System Profile
> utility (/Applications/Utilities/System Profile) and select the USB  
> section. After tapping the
> HotSync button on your device, from the System Profile View menu,  
> choose Refresh. Your
> device should appear in the list as a Palm Handheld.  "
>
> The handheld won't show up in System Profiler until you start the  
> HotSync. If it still doesn't show up, then it would appear to be a  
> hardware issue with either your LifeDrive or your Mac. (If your Mac  
> can't see the LifeDrive, Missing Sync can't work.)
>
> --
> Scott Gruby
> Lead Engineer
> Mark/Space, Inc.
> <http://www.markspace.com/>
>
> Please visit <http://www.markspace.com/support/> for assistance  
> with Mark/Space products.
>
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