[missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual

[Brian Hall]

>deleting the pairing, uninstalling and reinstalling worked (this was the
>third time I've done it!), so I now have a BT connection. But I would
>really like the USB one to work, since we're literally talking about gigs
>of data...! any practical suggestions on troubleshooting the USB
>connection (yes the preference is ticked) would be very welcome. thanks.

Give drive mode a try - that doesn't use Missing Sync at all. If drive mode
doesn't work, it could be a problem with the USB port on the Mac, the
cable, or the USB port on the lifedrive. If you have another Mac to try the
lifedrive on, or another USB device to try on the Mac, that would eliminate
some of the 3 possibilities just listed. And if drive mode DOES work, that
would point to some software issue (either Mac OS or Missing Sync).

Brian

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