[missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual

[Scott Gruby]

On Dec 1, 2005, at 10:06 AM, Jason Davies wrote:

>> What do you mean by "the LifeDrive *doesn't* show up" ?
>
> read the troubleshooting section in the manual and it will make  
> sense...it talks about checking that the Palm shows in the list of  
> USB devices.
>

Did you follow the step as outlined in troubleshooting:

" If you are connecting via USB, plug directly into a port on your  
Mac. Open the System Profile
utility (/Applications/Utilities/System Profile) and select the USB  
section. After tapping the
HotSync button on your device, from the System Profile View menu,  
choose Refresh. Your
device should appear in the list as a Palm Handheld.  "

The handheld won't show up in System Profiler until you start the  
HotSync. If it still doesn't show up, then it would appear to be a  
hardware issue with either your LifeDrive or your Mac. (If your Mac  
can't see the LifeDrive, Missing Sync can't work.)

--
Scott Gruby
Lead Engineer
Mark/Space, Inc.
<http://www.markspace.com/>

Please visit <http://www.markspace.com/support/> for assistance with  
Mark/Space products.