From saulmetzstein at mac.com Thu Dec 1 03:54:58 2005 From: saulmetzstein at mac.com (Saul Metzstein) Date: Thu Dec 1 03:55:04 2005 Subject: [missing-sync-palmos-talk] 5.0.2 stopped working after crash Message-ID: <87FEE25E-B864-4179-9AF2-D007B70D2789@mac.com> I had been using 5.0.2 without any problems, then, when I tried to install a pdb file, the program crashed, and wouldn't reload. Now, whenever I try to start 5.0.2 the icon bounces in the dock for a while then stops. I have uninstalled it, reverted to iSync Palm Conduit (which works as well as did i.e. OK but not great). Then, I've reinstalled 4.0, which works OK (with all the known limitations). BUT, I can't get 5.0.2 to open at all. Has anyone experienced a problem like this? Or, is there a known way to get 5.0.2 up and running again? (The only thing I can think of is that my migration to 5.0.2 was from 4.0 to 5.0.1... could that have made a difference?). Computer used: TiPB 500 MHz, running OS 10.4.3. Palm used: Tungsten T3. From bcriscuolo at markspace.com Thu Dec 1 05:55:53 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Thu Dec 1 07:22:31 2005 Subject: [missing-sync-palmos-talk] Second sync problems with Contacts and MS 5.0.2 In-Reply-To: References: <4D62C64C-DBF5-44DF-9D00-B6C50A71AEA3@wengam.com> <90477490-510B-49D1-8B7B-378A0D4728BF@markspace.com> <3BAE4C52-5A58-4D3B-A68A-8820C3589548@markspace.com> <19BE8D6A-A221-4670-8F41-E83981F2F619@markspace.com> <2E6E7C17-7F76-477C-88DD-613AD56901CC@wengam.com> <323E3844-9A53-4DC6-B618-8F571C1B8F42@markspace.com> Message-ID: <09CF30B7-035E-4273-AF47-6E8C2B199796@markspace.com> That is definitely indicating a problem with the sync engine, as we ask it for the list of current groups. I will send further instructions later as to the best way to reset the sync engine. b On Nov 29, 2005, at 5:55 PM, Michael Wenyon wrote: > Brian, > > 30 minutes after I did the test you suggested, my MS conduit > settings were still showing the set of groups from my 'old' or > previous Address Book file (complete with a single check box on the > one group I was syncing or trying to sync the last time I ran a > sync) and not from a 'new' Address Book file which I double-clicked > on, and reverted to, at the appropriate stage in your instructions. > The reverted-to Address Book has a different number of groups with > different names than the previous one. > > For good measure I just restarted my computer, but no change. So, I > can open my currently-loaded Address Book and see one set of > groups, or I can open MissingSync Contacts conduits settings and I > see another set of groups from my previous Address Book file. > > Michael > > > On Nov 29, 2005, at 4:24 PM, Brian M. Criscuolo wrote: > >> The groups are not there immediately after the reset and AB revert >> because AB hasn't finished synchronizing (we get the groups from >> the sync engine). >> >> My suggestions still stand. >> >> b >> >> On Nov 29, 2005, at 2:57 PM, Michael Wenyon wrote: >> >>> Brian, >>> >>> Sorry, I omitted a detail that might be important: when I >>> eventually went ahead anyway and did my first sync, all the >>> groups were successfully transferred to my Palm (as categories), >>> and if I then opened the Contacts conduit settings window in >>> MissingSync, my five groups (plus 'All') were now properly listed >>> -- and, of course, selectable, which is why I was able to do a >>> second sync on one group only. I should perhaps have said that >>> the groups are simply not visible immediately after the iSync >>> reset and Address Book revert, and until the first sync is >>> completed. Does this alter your suggestion for my next step? >>> >>> Michael >>> >>> >>> On Nov 29, 2005, at 2:10 PM, Brian M. Criscuolo wrote: >>> >>>> Michael, >>>> >>>> On Nov 29, 2005, at 1:56 PM, Michael Wenyon wrote: >>>> >>>>> Brian, >>>>> >>>>> I followed your suggestions (eventually, see below) and so far >>>>> my own testing showed some initial success but then a return of >>>>> my previous problem: I got an OK first 'overwrite' of all >>>>> contacts (2000 contacts, 26 minutes) followed by an OK two-way >>>>> sync of only one selected Address Book group (400 contacts, 36 >>>>> minutes). I then added one new contact in that same group/ >>>>> category to each of the desktop (AB) and handheld databases, I >>>>> waited several minutes and initiated a third sync of that group >>>>> (ie. same settings as sync 2). This ran for 8 minutes, was 'OK' >>>>> on the desktop (according to log and by safe receipt by Address >>>>> Book of the new handheld contact); but the handheld quit the >>>>> sync ('connection lost') and it had not received the new >>>>> desktop contact. Some other details: >>>>> >>>>> Only the Contacts conduit was enabled. I did the preliminaries >>>>> twice, partly because the first 'reset sync history' never >>>>> finished before my computer went to sleep. I clicked again, and >>>>> it finished quickly. But then, when I had reloaded my Address >>>>> Book and I peeked at the Contacts conduit settings in >>>>> MissingSync, I found there were none of my (five) groups shown >>>>> in the list. I expected to see them there but they did not >>>>> appear even when I restarted and waited an hour (at this stage, >>>>> I still had not tried a first sync). I wasn't sure what to do, >>>>> but suspected a bad 'reset sync history'. >>>>> >>>> >>>> I have a feeling that the reset sync history failure is causing >>>> this as well. >>>> >>>>> Also I received a message from an earlier support query >>>>> suggesting I remove Palm Desktop. So I trashed Palm Desktop and >>>>> associated prefs (but not data) files; I then uninstalled and >>>>> re-installed MissingSync and started over with your instructions. >>>>> >>>>> Now the 'reset sync history' completed OK, but again individual >>>>> groups were not displayed in the Contacts conduit settings >>>>> window in MissingSync. I went ahead and synced anyway and got >>>>> the results described above. >>>>> >>>> >>>> Try this: >>>> - Back up your Address Book data (File menu). >>>> - Restart, then reset the sync history (make sure AB and iCal >>>> are not open) and then restart immediately. >>>> - Double-click on your AB backup file to restore it. Quit AB and >>>> wait a while. >>>> - Check the conduit settings; you should see the groups present. >>>> >>>> >>>>> By the way, I saw in Activity Monitor that after the second >>>>> sync had 'finished', a process called AddressBookSync started >>>>> and ran for four and a half minutes at up to 90% CPU capacity. >>>>> I presume this is the process that delayed appearance of >>>>> records in Address Book that I noted in a previous message. >>>>> >>>> >>>> Yes, that it is. Address Book has a faceless application doing >>>> its sync. >>>> >>>>> I am not sure what to try next. Any suggestions? >>>>> >>>>> --Michael >>>>> >>>>> On Nov 28, 2005, at 8:31 AM, Brian M. Criscuolo wrote: >>>>> >>>>>> Michael, >>>>>> >>>>>> On Nov 27, 2005, at 11:03 PM, Michael Wenyon wrote: >>>>>> >>>>>>>> >>>>>>>> This is indicating that the sync engine is trying to manage >>>>>>>> a lot of records; it is consistent with what I've seen in >>>>>>>> the past. This usually happens in the latter stage of the >>>>>>>> sync. How much RAM do you have? >>>>>>> >>>>>>> 1 Gigabyte RAM, 733 MHz G4, and over 2000 contact records >>>>>>> >>>>>> >>>>>> That should be sufficient. >>>>>> >>>>>>>> - Have you considered filtering by Group? It is possible >>>>>>>> that there is a record in the sync database that we can't >>>>>>>> handle - a rouge entry - and if you can remove it from the >>>>>>>> sync process you can have a successful sync. It happens, >>>>>>>> especially with data that has been around a while, through >>>>>>>> OS upgrades and device synchronizations. >>>>>>> >>>>>>> A few days ago I made a tiny subset of my contacts (50 >>>>>>> entries), and loaded those 50 as my entire Address book. That >>>>>>> worked OK on subsequent syncs, as I recall. [Suspecting a >>>>>>> rogue entry, I also once 'reverted' to an entire Address Book >>>>>>> backup dated September 2005, so before I even installed >>>>>>> MissingSync -- but that also failed on the handheld on >>>>>>> subsequent syncs as above.] >>>>>>> >>>>>>> I tried filtering by a single group of 500 entries after the >>>>>>> 50-entry Address Book synced OK, but the Palm quit as before >>>>>>> and I did not try any more filtering by group. [Incidentally, >>>>>>> after I made new groups in Address Book, they weren't visible/ >>>>>>> available immediately in the MissingSync 'settings' panel for >>>>>>> Contacts; I had to restart my computer to be sure to see them >>>>>>> all there and so be able to choose just one to sync]. I have >>>>>>> re-set and re-installed Palm Desktop, iSync and MissingSync >>>>>>> since then, so I may try syncing by filtered group again over >>>>>>> the next day or two. That would not be practical if I had to >>>>>>> do it every time, of course. >>>>>>> >>>>>> >>>>>> No, filtering each time *is* impractical and is not necessary >>>>>> if the sync works. The timeout is the issue and we need to get >>>>>> to the bottom of why that is happening. >>>>>> >>>>>>> Incidentally, I was surprised to discover how long it takes >>>>>>> for iSync to reset the sync history -- some warning to that >>>>>>> effect in your instructions might be helpful. Maybe it is the >>>>>>> speed (733 Mhz G4) of my computer. To be honest, the first >>>>>>> few times I tried to reset I think I closed iSync >>>>>>> prematurely, not realizing the reset was still in progress. >>>>>>> On my computer, for example, it takes quite a while for iCal >>>>>>> to launch (and if already launched, even that visual cue that >>>>>>> something is actually happening is not available). I had not >>>>>>> actually noticed that little line of text at the bottom of >>>>>>> the iSync window telling you that reseting is in progress. On >>>>>>> the other hand, maybe the reset completes even if you close >>>>>>> iSync before it is finished? >>>>>>> >>>>>> >>>>>> I can tell you that if you're resetting the sync history, it >>>>>> may take a long time - there is a LOT of stuff that happens in >>>>>> that case, for every client that is synchronizing with Tiger's >>>>>> Sync Services. If it's taking a while for iCal to launch then >>>>>> it is definitely tied up synchronizing changes. Having a lot >>>>>> of data in iCal will lead to slowdowns with that application, >>>>>> as it doesn't handle it too efficiently. >>>>>> >>>>>>> In regard to my 'slow' CPU speed, could some part of the sync >>>>>>> be taking so long on my desktop that the Palm assumes a >>>>>>> connection loss? Does anyone on this list notice a >>>>>>> correlation between the existence of this problem and CPU speed? >>>>>>> >>>>>> >>>>>> I don't think that would be the problem. Something in the sync >>>>>> is taking too long. We try very hard in the conduit to make >>>>>> sure the connection is kept alive, but there are timeouts >>>>>> built into Sync Services that may get triggered. >>>>>> >>>>>> My guess in this case is: >>>>>> >>>>>> After our conduit processes the handheld records, it goes into >>>>>> a sync phase called "mingling" in which the sync engine merges >>>>>> records, identifies conflicts, etc. I have a feeling that is >>>>>> taking too long, and since we can't keep the connection alive >>>>>> for all of that time it drops. Your Address Book issue of >>>>>> taking 4 minutes for changes to appear seems to back that up >>>>>> (it really shouldn't take that long - they're supposed to be >>>>>> instantaneous, especially for an Apple application which >>>>>> doesn't have to massage the data like we do). >>>>>> >>>>>> Suggestion: >>>>>> >>>>>> Since you have a backup, delete all your contacts from Address >>>>>> Book. Then reset the sync history via iSync. Restart. Launch >>>>>> AB, quit AB, then launch it again. Import your backup. Wait a >>>>>> few minutes for AB to sync, and restart again. >>>>>> >>>>>> Now, set the contacts conduit to desktop overwrites handheld >>>>>> and perform a sync. >>>>>> >>>>>> I think this will get you the cleanest configuration, and we >>>>>> can go from there. >>>>>> >>>>>> b >>>>>> >>>>>> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> missing-sync-palmos-talk mailing list >>>>>>> missing-sync-palmos-talk@lists.markspace.com >>>>>>> Unsubcribing information, subscription options and list >>>>>>> archives can be found at: >>>>>>> http://lists.markspace.com/mailman/listinfo/missing-sync- >>>>>>> palmos-talk >>>>>> >>>>>> >>>>>> ******************** >>>>>> Brian M. Criscuolo >>>>>> Senior Software Engineer >>>>>> Mark/Space, Inc. >>>>>> bcriscuolo@markspace.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> missing-sync-palmos-talk mailing list >>>>>> missing-sync-palmos-talk@lists.markspace.com >>>>>> Unsubcribing information, subscription options and list >>>>>> archives can be found at: >>>>>> http://lists.markspace.com/mailman/listinfo/missing-sync- >>>>>> palmos-talk >>>>> >>>>> >>>>> _______________________________________________ >>>>> missing-sync-palmos-talk mailing list >>>>> missing-sync-palmos-talk@lists.markspace.com >>>>> Unsubcribing information, subscription options and list >>>>> archives can be found at: >>>>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos- >>>>> talk >>>> >>>> >>>> ******************** >>>> Brian M. Criscuolo >>>> Senior Software Engineer >>>> Mark/Space, Inc. >>>> bcriscuolo@markspace.com >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> missing-sync-palmos-talk mailing list >>>> missing-sync-palmos-talk@lists.markspace.com >>>> Unsubcribing information, subscription options and list archives >>>> can be found at: >>>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos- >>>> talk >>> >>> >>> >>> _______________________________________________ >>> missing-sync-palmos-talk mailing list >>> missing-sync-palmos-talk@lists.markspace.com >>> Unsubcribing information, subscription options and list archives >>> can be found at: >>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk >> >> >> ******************** >> Brian M. Criscuolo >> Senior Software Engineer >> Mark/Space, Inc. >> bcriscuolo@markspace.com >> >> >> >> >> _______________________________________________ >> missing-sync-palmos-talk mailing list >> missing-sync-palmos-talk@lists.markspace.com >> Unsubcribing information, subscription options and list archives >> can be found at: >> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From Patricia at PatriciaWarwick.com Thu Dec 1 07:22:53 2005 From: Patricia at PatriciaWarwick.com (Patricia Warwick) Date: Thu Dec 1 07:23:52 2005 Subject: [missing-sync-palmos-talk] 5.0.2 stopped working after crash In-Reply-To: <87FEE25E-B864-4179-9AF2-D007B70D2789@mac.com> References: <87FEE25E-B864-4179-9AF2-D007B70D2789@mac.com> Message-ID: <1E0FEB62-2C25-4ABB-B60A-4EEAE38F47E2@PatriciaWarwick.com> There was a problem with the Documents to Go conduit (which caused the icon to bounce in the dock) that was supposedly fixed with 5.x ... do you have it? On Dec 1, 2005, at Thu Dec 1, 200506:54 , Saul Metzstein wrote: > I had been using 5.0.2 without any problems, then, when I tried to > install a pdb file, the program crashed, and wouldn't reload. > > Now, whenever I try to start 5.0.2 the icon bounces in the dock for > a while then stops. I have uninstalled it, reverted to iSync Palm > Conduit (which works as well as did i.e. OK but not great). Then, > I've reinstalled 4.0, which works OK (with all the known > limitations). BUT, I can't get 5.0.2 to open at all. > > Has anyone experienced a problem like this? Or, is there a known > way to get 5.0.2 up and running again? > > (The only thing I can think of is that my migration to 5.0.2 was > from 4.0 to 5.0.1... could that have made a difference?). > > Computer used: TiPB 500 MHz, running OS 10.4.3. Palm used: Tungsten > T3. > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From ucgajpd at ucl.ac.uk Thu Dec 1 09:34:53 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 09:37:07 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual Message-ID: I just got a new iMac which (frankly) has been a real nightmare because of problems like the following. I have now got MS 5.02 and my Lifedrive doesn't connect. I checked the USB ports in System Profiler and the Lifedrive *doesn't* show up. The cable is connected directly to the Mac, used a different cable, different USB port, nothing, whether the Lifedrive is trying connect or not. Where do I go from here? This is runninga freshly updated Tiger with permissions repaired, restarted, Diskwarrior etc etc... (we'll troubleshoot Bluetooth and wi-fi later, neither of those work either...!) I *haven't* installed Palm Desktop - I thought it was unnecessary. I don't want to in case it messes things up (well, as if they could be more messed up, but you know what I mean...) From fhermans at ulb.ac.be Thu Dec 1 09:56:09 2005 From: fhermans at ulb.ac.be (Francis HERMANS) Date: Thu Dec 1 09:56:22 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: What do you mean by "the LifeDrive *doesn't* show up" ? I use a LifeDrive and an iBook running Tiger ans MS 5.0.2 without this kind of problem. Le 01-d?c.-05 ? 18:34, Jason Davies a ?crit : > I just got a new iMac which (frankly) has been a real nightmare > because of problems like the following. I have now got MS 5.02 and > my Lifedrive doesn't connect. > > I checked the USB ports in System Profiler and the Lifedrive > *doesn't* show up. The cable is connected directly to the Mac, used > a different cable, different USB port, nothing, whether the > Lifedrive is trying connect or not. Where do I go from here? This > is runninga freshly updated Tiger with permissions repaired, > restarted, Diskwarrior etc etc... > > (we'll troubleshoot Bluetooth and wi-fi later, neither of those > work either...!) > > I *haven't* installed Palm Desktop - I thought it was unnecessary. > I don't want to in case it messes things up (well, as if they could > be more messed up, but you know what I mean...) > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > From Patricia at PatriciaWarwick.com Thu Dec 1 10:00:37 2005 From: Patricia at PatriciaWarwick.com (Patricia Warwick) Date: Thu Dec 1 10:00:48 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: <25FABA5E-C45B-41A3-B8F6-22F31795DFE2@PatriciaWarwick.com> When you say that Lifedrive is trying to connect, do you mean that you turned on Drive Mode or something else? On Dec 1, 2005, at Thu Dec 1, 200512:34 , Jason Davies wrote: > I just got a new iMac which (frankly) has been a real nightmare > because of problems like the following. I have now got MS 5.02 and > my Lifedrive doesn't connect. > > I checked the USB ports in System Profiler and the Lifedrive > *doesn't* show up. The cable is connected directly to the Mac, used > a different cable, different USB port, nothing, whether the > Lifedrive is trying connect or not. Where do I go from here? This > is runninga freshly updated Tiger with permissions repaired, > restarted, Diskwarrior etc etc... From ucgajpd at ucl.ac.uk Thu Dec 1 10:06:13 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 10:08:29 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: Message-ID: >What do you mean by "the LifeDrive *doesn't* show up" ? read the troubleshooting section in the manual and it will make sense...it talks about checking that the Palm shows in the list of USB devices. >I use a >LifeDrive and an iBook running Tiger ans MS 5.0.2 without this kind of >problem. do you want to swap our Lifedrives and cables?:-) I'll pay postage... From ucgajpd at ucl.ac.uk Thu Dec 1 10:17:46 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 10:19:59 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: Message-ID: > >(we'll troubleshoot Bluetooth and wi-fi later, neither of those work >either...!) deleting the pairing, uninstalling and reinstalling worked (this was the third time I've done it!), so I now have a BT connection. But I would really like the USB one to work, since we're literally talking about gigs of data...! any practical suggestions on troubleshooting the USB connection (yes the preference is ticked) would be very welcome. thanks. From michael at wengam.com Thu Dec 1 10:20:03 2005 From: michael at wengam.com (Michael Wenyon) Date: Thu Dec 1 10:20:29 2005 Subject: [missing-sync-palmos-talk] Second sync problems with Contacts and MS 5.0.2 In-Reply-To: <09CF30B7-035E-4273-AF47-6E8C2B199796@markspace.com> References: <4D62C64C-DBF5-44DF-9D00-B6C50A71AEA3@wengam.com> <90477490-510B-49D1-8B7B-378A0D4728BF@markspace.com> <3BAE4C52-5A58-4D3B-A68A-8820C3589548@markspace.com> <19BE8D6A-A221-4670-8F41-E83981F2F619@markspace.com> <2E6E7C17-7F76-477C-88DD-613AD56901CC@wengam.com> <323E3844-9A53-4DC6-B618-8F571C1B8F42@markspace.com> <09CF30B7-035E-4273-AF47-6E8C2B199796@markspace.com> Message-ID: <1AA761B4-C15E-4DF6-B80E-A188935013B3@wengam.com> Here is my latest testing of my problem getting past the first sync in Contacts. Two runs, both the same up to stage 8: 1. Hard reset Palm (Tungsten E2). 2. Backup iCal, Address Book databases. 3. Revert to same backup of iCal, Address Book. 4. Restart computer. 5. Reset sync history in iSync preferences. 6. Restart computer. 7. Enable Contacts, Events and Tasks conduits, desktop overwrites All to Palm (one time only). 8. Initiate sync from Palm; first sync (overwrite) completes OK. First time I continued thus: 9a. No change to data. 10a. Initiate second sync (MS reverts to two-way sync of All) 11a. Palm quits after a few minutes, saying: connection loss, some of data not backed up. Log follows: > ------------------------------------------------------------------ > Sync starting at 12/1/05 10:25 AM (10:25:44) on USB (5.0.2) > OK Install > TimeCopy: host 2005/12/01 10:25:48, palm 2005/12/01 10:26:00, diff: > -12s > OK TimeCopy > OK Mark/Space Contacts > OK Mark/Space Events > OK Mark/Space Tasks > OK Mark/Space MemoPad > OK Note Pad > OK Install > Sync completed successfully at 12/1/05 10:42 AM (10:42:05) > ------------------------------------------------------------------ > Sync starting at 12/1/05 10:42 AM (10:42:51) on USB (5.0.2) > OK Install > TimeCopy: host 2005/12/01 10:42:55, palm 2005/12/01 10:43:07, diff: > -12s > OK TimeCopy > OK Mark/Space Contacts > Event conduit was unable to open the Event database on the handheld. > Failed Mark/Space Events (0x400a) > Task conduit was unable to open the Task database on the handheld. > Failed Mark/Space Tasks (0x400a) > MemoPad conduit was unable to open the MemoPad database on the > handheld. > Failed Mark/Space MemoPad (0x400a) > Failed Note Pad (0x400a) > OK Install > Sync completed successfully at 12/1/05 10:51 AM (10:51:16) Second time, I had removed the SD data card before step 1; went OK up to step 8; from 8, I continued thus: 9b. Set Contacts to only sync one group of about 50. 10b. Initiate second sync. 11b. After a long time, sync finishes. Everything seems OK. 12b. No change to data, start third sync. 13b. Palm quits after a few minutes, saying: connection loss, some of data not backed up. Log follows: > Sync starting at 12/1/05 11:16 AM (11:16:25) on USB (5.0.2) > Unable to install files to card (0x2903) > Your device was not restored because the restore was canceled or it > timed out. > OK Install with 2 message(s) > TimeCopy: host 2005/12/01 11:17:27, palm 2005/12/01 11:17:39, diff: > -12s > OK TimeCopy > OK Mark/Space Contacts > OK Mark/Space MemoPad > OK Mark/Space Tasks > OK Mark/Space Events > Unable to install files to card (0x2903) > OK Install with 1 message(s) > OK Backup > Sync completed successfully at 12/1/05 11:34 AM (11:34:11) > ------------------------------------------------------------------ > Sync starting at 12/1/05 11:35 AM (11:35:41) on USB (5.0.2) > TimeCopy: host 2005/12/01 11:35:43, palm 2005/12/01 11:35:55, diff: > -12s > OK TimeCopy > OK Mark/Space Contacts > There was an error starting a synchronization session. This conduit > has been unregistered, and the next time you synchronize you will > be prompted to synchronize. If that does not happen, try restarting > and synchronize again. > SyncClient error. Can't initialize sync session. > OK Mark/Space Events with 2 message(s) > OK Mark/Space MemoPad > There was an error starting a synchronization session. This conduit > has been unregistered, and the next time you synchronize you will > be prompted to synchronize. If that does not happen, try restarting > and synchronize again. > SyncClient error. Can't initialize sync session. > OK Mark/Space Tasks with 2 message(s) > Sync completed successfully at 12/1/05 12:30 PM (12:30:47) > ------------------------------------------------------------------ > Sync starting at 12/1/05 12:46 PM (12:46:01) on USB (5.0.2) > TimeCopy: host 2005/12/01 12:46:03, palm 2005/12/01 12:46:15, diff: > -12s > OK TimeCopy > OK Mark/Space Contacts > Event conduit was unable to open the Event database on the handheld. > Failed Mark/Space Events (0x400a) > MemoPad conduit was unable to open the MemoPad database on the > handheld. > Failed Mark/Space MemoPad (0x400a) > Task conduit was unable to open the Task database on the handheld. > Failed Mark/Space Tasks (0x400a) > Sync completed successfully at 12/1/05 12:53 PM (12:53:26) It will be probably be the weekend now before I can do any more testing. --Michael On Dec 1, 2005, at 8:55 AM, Brian M. Criscuolo wrote: > That is definitely indicating a problem with the sync engine, as we > ask it for the list of current groups. I will send further > instructions later as to the best way to reset the sync engine. > > b > On Nov 29, 2005, at 5:55 PM, Michael Wenyon wrote: > >> Brian, >> >> 30 minutes after I did the test you suggested, my MS conduit >> settings were still showing the set of groups from my 'old' or >> previous Address Book file (complete with a single check box on >> the one group I was syncing or trying to sync the last time I ran >> a sync) and not from a 'new' Address Book file which I double- >> clicked on, and reverted to, at the appropriate stage in your >> instructions. The reverted-to Address Book has a different number >> of groups with different names than the previous one. >> >> For good measure I just restarted my computer, but no change. So, >> I can open my currently-loaded Address Book and see one set of >> groups, or I can open MissingSync Contacts conduits settings and I >> see another set of groups from my previous Address Book file. >> >> Michael >> >> >> On Nov 29, 2005, at 4:24 PM, Brian M. Criscuolo wrote: >> >>> The groups are not there immediately after the reset and AB >>> revert because AB hasn't finished synchronizing (we get the >>> groups from the sync engine). >>> >>> My suggestions still stand. >>> >>> b >>> >>> On Nov 29, 2005, at 2:57 PM, Michael Wenyon wrote: >>> >>>> Brian, >>>> >>>> Sorry, I omitted a detail that might be important: when I >>>> eventually went ahead anyway and did my first sync, all the >>>> groups were successfully transferred to my Palm (as categories), >>>> and if I then opened the Contacts conduit settings window in >>>> MissingSync, my five groups (plus 'All') were now properly >>>> listed -- and, of course, selectable, which is why I was able to >>>> do a second sync on one group only. I should perhaps have said >>>> that the groups are simply not visible immediately after the >>>> iSync reset and Address Book revert, and until the first sync is >>>> completed. Does this alter your suggestion for my next step? >>>> >>>> Michael >>>> >>>> >>>> On Nov 29, 2005, at 2:10 PM, Brian M. Criscuolo wrote: >>>> >>>>> Michael, >>>>> >>>>> On Nov 29, 2005, at 1:56 PM, Michael Wenyon wrote: >>>>> >>>>>> Brian, >>>>>> >>>>>> I followed your suggestions (eventually, see below) and so far >>>>>> my own testing showed some initial success but then a return >>>>>> of my previous problem: I got an OK first 'overwrite' of all >>>>>> contacts (2000 contacts, 26 minutes) followed by an OK two-way >>>>>> sync of only one selected Address Book group (400 contacts, 36 >>>>>> minutes). I then added one new contact in that same group/ >>>>>> category to each of the desktop (AB) and handheld databases, I >>>>>> waited several minutes and initiated a third sync of that >>>>>> group (ie. same settings as sync 2). This ran for 8 minutes, >>>>>> was 'OK' on the desktop (according to log and by safe receipt >>>>>> by Address Book of the new handheld contact); but the handheld >>>>>> quit the sync ('connection lost') and it had not received the >>>>>> new desktop contact. Some other details: >>>>>> >>>>>> Only the Contacts conduit was enabled. I did the preliminaries >>>>>> twice, partly because the first 'reset sync history' never >>>>>> finished before my computer went to sleep. I clicked again, >>>>>> and it finished quickly. But then, when I had reloaded my >>>>>> Address Book and I peeked at the Contacts conduit settings in >>>>>> MissingSync, I found there were none of my (five) groups shown >>>>>> in the list. I expected to see them there but they did not >>>>>> appear even when I restarted and waited an hour (at this >>>>>> stage, I still had not tried a first sync). I wasn't sure what >>>>>> to do, but suspected a bad 'reset sync history'. >>>>>> >>>>> >>>>> I have a feeling that the reset sync history failure is causing >>>>> this as well. >>>>> >>>>>> Also I received a message from an earlier support query >>>>>> suggesting I remove Palm Desktop. So I trashed Palm Desktop >>>>>> and associated prefs (but not data) files; I then uninstalled >>>>>> and re-installed MissingSync and started over with your >>>>>> instructions. >>>>>> >>>>>> Now the 'reset sync history' completed OK, but again >>>>>> individual groups were not displayed in the Contacts conduit >>>>>> settings window in MissingSync. I went ahead and synced anyway >>>>>> and got the results described above. >>>>>> >>>>> >>>>> Try this: >>>>> - Back up your Address Book data (File menu). >>>>> - Restart, then reset the sync history (make sure AB and iCal >>>>> are not open) and then restart immediately. >>>>> - Double-click on your AB backup file to restore it. Quit AB >>>>> and wait a while. >>>>> - Check the conduit settings; you should see the groups present. >>>>> >>>>> >>>>>> By the way, I saw in Activity Monitor that after the second >>>>>> sync had 'finished', a process called AddressBookSync started >>>>>> and ran for four and a half minutes at up to 90% CPU capacity. >>>>>> I presume this is the process that delayed appearance of >>>>>> records in Address Book that I noted in a previous message. >>>>>> >>>>> >>>>> Yes, that it is. Address Book has a faceless application doing >>>>> its sync. >>>>> >>>>>> I am not sure what to try next. Any suggestions? >>>>>> >>>>>> --Michael >>>>>> >>>>>> On Nov 28, 2005, at 8:31 AM, Brian M. Criscuolo wrote: >>>>>> >>>>>>> Michael, >>>>>>> >>>>>>> On Nov 27, 2005, at 11:03 PM, Michael Wenyon wrote: >>>>>>> >>>>>>>>> >>>>>>>>> This is indicating that the sync engine is trying to manage >>>>>>>>> a lot of records; it is consistent with what I've seen in >>>>>>>>> the past. This usually happens in the latter stage of the >>>>>>>>> sync. How much RAM do you have? >>>>>>>> >>>>>>>> 1 Gigabyte RAM, 733 MHz G4, and over 2000 contact records >>>>>>>> >>>>>>> >>>>>>> That should be sufficient. >>>>>>> >>>>>>>>> - Have you considered filtering by Group? It is possible >>>>>>>>> that there is a record in the sync database that we can't >>>>>>>>> handle - a rouge entry - and if you can remove it from the >>>>>>>>> sync process you can have a successful sync. It happens, >>>>>>>>> especially with data that has been around a while, through >>>>>>>>> OS upgrades and device synchronizations. >>>>>>>> >>>>>>>> A few days ago I made a tiny subset of my contacts (50 >>>>>>>> entries), and loaded those 50 as my entire Address book. >>>>>>>> That worked OK on subsequent syncs, as I recall. [Suspecting >>>>>>>> a rogue entry, I also once 'reverted' to an entire Address >>>>>>>> Book backup dated September 2005, so before I even installed >>>>>>>> MissingSync -- but that also failed on the handheld on >>>>>>>> subsequent syncs as above.] >>>>>>>> >>>>>>>> I tried filtering by a single group of 500 entries after the >>>>>>>> 50-entry Address Book synced OK, but the Palm quit as before >>>>>>>> and I did not try any more filtering by group. >>>>>>>> [Incidentally, after I made new groups in Address Book, they >>>>>>>> weren't visible/available immediately in the MissingSync >>>>>>>> 'settings' panel for Contacts; I had to restart my computer >>>>>>>> to be sure to see them all there and so be able to choose >>>>>>>> just one to sync]. I have re-set and re-installed Palm >>>>>>>> Desktop, iSync and MissingSync since then, so I may try >>>>>>>> syncing by filtered group again over the next day or two. >>>>>>>> That would not be practical if I had to do it every time, of >>>>>>>> course. >>>>>>>> >>>>>>> >>>>>>> No, filtering each time *is* impractical and is not necessary >>>>>>> if the sync works. The timeout is the issue and we need to >>>>>>> get to the bottom of why that is happening. >>>>>>> >>>>>>>> Incidentally, I was surprised to discover how long it takes >>>>>>>> for iSync to reset the sync history -- some warning to that >>>>>>>> effect in your instructions might be helpful. Maybe it is >>>>>>>> the speed (733 Mhz G4) of my computer. To be honest, the >>>>>>>> first few times I tried to reset I think I closed iSync >>>>>>>> prematurely, not realizing the reset was still in progress. >>>>>>>> On my computer, for example, it takes quite a while for iCal >>>>>>>> to launch (and if already launched, even that visual cue >>>>>>>> that something is actually happening is not available). I >>>>>>>> had not actually noticed that little line of text at the >>>>>>>> bottom of the iSync window telling you that reseting is in >>>>>>>> progress. On the other hand, maybe the reset completes even >>>>>>>> if you close iSync before it is finished? >>>>>>>> >>>>>>> >>>>>>> I can tell you that if you're resetting the sync history, it >>>>>>> may take a long time - there is a LOT of stuff that happens >>>>>>> in that case, for every client that is synchronizing with >>>>>>> Tiger's Sync Services. If it's taking a while for iCal to >>>>>>> launch then it is definitely tied up synchronizing changes. >>>>>>> Having a lot of data in iCal will lead to slowdowns with that >>>>>>> application, as it doesn't handle it too efficiently. >>>>>>> >>>>>>>> In regard to my 'slow' CPU speed, could some part of the >>>>>>>> sync be taking so long on my desktop that the Palm assumes a >>>>>>>> connection loss? Does anyone on this list notice a >>>>>>>> correlation between the existence of this problem and CPU >>>>>>>> speed? >>>>>>>> >>>>>>> >>>>>>> I don't think that would be the problem. Something in the >>>>>>> sync is taking too long. We try very hard in the conduit to >>>>>>> make sure the connection is kept alive, but there are >>>>>>> timeouts built into Sync Services that may get triggered. >>>>>>> >>>>>>> My guess in this case is: >>>>>>> >>>>>>> After our conduit processes the handheld records, it goes >>>>>>> into a sync phase called "mingling" in which the sync engine >>>>>>> merges records, identifies conflicts, etc. I have a feeling >>>>>>> that is taking too long, and since we can't keep the >>>>>>> connection alive for all of that time it drops. Your Address >>>>>>> Book issue of taking 4 minutes for changes to appear seems to >>>>>>> back that up (it really shouldn't take that long - they're >>>>>>> supposed to be instantaneous, especially for an Apple >>>>>>> application which doesn't have to massage the data like we do). >>>>>>> >>>>>>> Suggestion: >>>>>>> >>>>>>> Since you have a backup, delete all your contacts from >>>>>>> Address Book. Then reset the sync history via iSync. Restart. >>>>>>> Launch AB, quit AB, then launch it again. Import your backup. >>>>>>> Wait a few minutes for AB to sync, and restart again. >>>>>>> >>>>>>> Now, set the contacts conduit to desktop overwrites handheld >>>>>>> and perform a sync. >>>>>>> >>>>>>> I think this will get you the cleanest configuration, and we >>>>>>> can go from there. >>>>>>> >>>>>>> b >>>>>>> >>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> missing-sync-palmos-talk mailing list >>>>>>>> missing-sync-palmos-talk@lists.markspace.com >>>>>>>> Unsubcribing information, subscription options and list >>>>>>>> archives can be found at: >>>>>>>> http://lists.markspace.com/mailman/listinfo/missing-sync- >>>>>>>> palmos-talk >>>>>>> >>>>>>> >>>>>>> ******************** >>>>>>> Brian M. Criscuolo >>>>>>> Senior Software Engineer >>>>>>> Mark/Space, Inc. >>>>>>> bcriscuolo@markspace.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> missing-sync-palmos-talk mailing list >>>>>>> missing-sync-palmos-talk@lists.markspace.com >>>>>>> Unsubcribing information, subscription options and list >>>>>>> archives can be found at: >>>>>>> http://lists.markspace.com/mailman/listinfo/missing-sync- >>>>>>> palmos-talk >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> missing-sync-palmos-talk mailing list >>>>>> missing-sync-palmos-talk@lists.markspace.com >>>>>> Unsubcribing information, subscription options and list >>>>>> archives can be found at: >>>>>> http://lists.markspace.com/mailman/listinfo/missing-sync- >>>>>> palmos-talk >>>>> >>>>> >>>>> ******************** >>>>> Brian M. Criscuolo >>>>> Senior Software Engineer >>>>> Mark/Space, Inc. >>>>> bcriscuolo@markspace.com >>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> missing-sync-palmos-talk mailing list >>>>> missing-sync-palmos-talk@lists.markspace.com >>>>> Unsubcribing information, subscription options and list >>>>> archives can be found at: >>>>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos- >>>>> talk >>>> >>>> >>>> >>>> _______________________________________________ >>>> missing-sync-palmos-talk mailing list >>>> missing-sync-palmos-talk@lists.markspace.com >>>> Unsubcribing information, subscription options and list archives >>>> can be found at: >>>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos- >>>> talk >>> >>> >>> ******************** >>> Brian M. Criscuolo >>> Senior Software Engineer >>> Mark/Space, Inc. >>> bcriscuolo@markspace.com >>> >>> >>> >>> >>> _______________________________________________ >>> missing-sync-palmos-talk mailing list >>> missing-sync-palmos-talk@lists.markspace.com >>> Unsubcribing information, subscription options and list archives >>> can be found at: >>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk >> >> _______________________________________________ >> missing-sync-palmos-talk mailing list >> missing-sync-palmos-talk@lists.markspace.com >> Unsubcribing information, subscription options and list archives >> can be found at: >> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > > > ******************** > Brian M. Criscuolo > Senior Software Engineer > Mark/Space, Inc. > bcriscuolo@markspace.com > > > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From ucgajpd at ucl.ac.uk Thu Dec 1 10:31:13 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 10:33:27 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: <25FABA5E-C45B-41A3-B8F6-22F31795DFE2@PatriciaWarwick.com> Message-ID: >When you say that Lifedrive is trying to connect, do you mean that you >turned on Drive Mode or something else? sync From sgruby at markspace.com Thu Dec 1 10:59:55 2005 From: sgruby at markspace.com (Scott Gruby) Date: Thu Dec 1 11:00:00 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: <2F50A942-840C-4C1A-8F11-9A9AF672BF2C@markspace.com> On Dec 1, 2005, at 10:06 AM, Jason Davies wrote: >> What do you mean by "the LifeDrive *doesn't* show up" ? > > read the troubleshooting section in the manual and it will make > sense...it talks about checking that the Palm shows in the list of > USB devices. > Did you follow the step as outlined in troubleshooting: " If you are connecting via USB, plug directly into a port on your Mac. Open the System Profile utility (/Applications/Utilities/System Profile) and select the USB section. After tapping the HotSync button on your device, from the System Profile View menu, choose Refresh. Your device should appear in the list as a Palm Handheld. " The handheld won't show up in System Profiler until you start the HotSync. If it still doesn't show up, then it would appear to be a hardware issue with either your LifeDrive or your Mac. (If your Mac can't see the LifeDrive, Missing Sync can't work.) -- Scott Gruby Lead Engineer Mark/Space, Inc. Please visit for assistance with Mark/Space products. From Nerdnase at Cox.net Thu Dec 1 11:39:57 2005 From: Nerdnase at Cox.net (Steve Sharp) Date: Thu Dec 1 11:40:02 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: Message-ID: Check the system profiler while *attempting* to sync. On 12/1/05 10:34 AM, "Jason Davies" wrote: > I just got a new iMac which (frankly) has been a real nightmare because of > problems like the following. I have now got MS 5.02 and my Lifedrive doesn't > connect. > > I checked the USB ports in System Profiler and the Lifedrive *doesn't* show > up. The cable is connected directly to the Mac, used a different cable, > different USB port, nothing, whether the Lifedrive is trying connect or not. > Where do I go from here? This is runninga freshly updated Tiger with > permissions repaired, restarted, Diskwarrior etc etc... > > (we'll troubleshoot Bluetooth and wi-fi later, neither of those work > either...!) > > I *haven't* installed Palm Desktop - I thought it was unnecessary. I don't > want to in case it messes things up (well, as if they could be more messed up, > but you know what I mean...) > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives can be found > at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From rpowell at powellassociates.com Thu Dec 1 11:51:35 2005 From: rpowell at powellassociates.com (Robert Powell) Date: Thu Dec 1 11:51:47 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: Jason, have you tried any other USB or Bluetooth devices with your new iMac, like a phone (BT) or digital camera (USB) just to see if the the ports work at all? Also, your Apple OSX System DVD should have a hardware testing program on it (at least it does for the PowerBooks) that you should probably run to be on the safe side. On Dec 1, 2005, at 12:34 PM, Jason Davies wrote: > I just got a new iMac which (frankly) has been a real nightmare > because of problems like the following. I have now got MS 5.02 and > my Lifedrive doesn't connect. > > I checked the USB ports in System Profiler and the Lifedrive > *doesn't* show up. The cable is connected directly to the Mac, used > a different cable, different USB port, nothing, whether the > Lifedrive is trying connect or not. Where do I go from here? This > is runninga freshly updated Tiger with permissions repaired, > restarted, Diskwarrior etc etc... > > (we'll troubleshoot Bluetooth and wi-fi later, neither of those > work either...!) > > I *haven't* installed Palm Desktop - I thought it was unnecessary. > I don't want to in case it messes things up (well, as if they could > be more messed up, but you know what I mean...) > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From brian_hall at markspace.com Thu Dec 1 11:59:54 2005 From: brian_hall at markspace.com (Brian Hall) Date: Thu Dec 1 12:00:46 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: >deleting the pairing, uninstalling and reinstalling worked (this was the >third time I've done it!), so I now have a BT connection. But I would >really like the USB one to work, since we're literally talking about gigs >of data...! any practical suggestions on troubleshooting the USB >connection (yes the preference is ticked) would be very welcome. thanks. Give drive mode a try - that doesn't use Missing Sync at all. If drive mode doesn't work, it could be a problem with the USB port on the Mac, the cable, or the USB port on the lifedrive. If you have another Mac to try the lifedrive on, or another USB device to try on the Mac, that would eliminate some of the 3 possibilities just listed. And if drive mode DOES work, that would point to some software issue (either Mac OS or Missing Sync). Brian -- _____________________________________________________________________ Mark/Space, Inc. voice 408-293-7299 654 N. Santa Cruz Ave. #300 fax 408-293-7298 Los Gatos, CA 95030-4360 From ucgajpd at ucl.ac.uk Thu Dec 1 12:27:29 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 12:29:46 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: <2F50A942-840C-4C1A-8F11-9A9AF672BF2C@markspace.com> Message-ID: >Did you follow the step as outlined in troubleshooting: as per my subject, yes. > >" If you are connecting via USB, plug directly into a p >The handheld won't show up in System Profiler until you start the >HotSync. If it still doesn't show up, then it would appear to be a >hardware issue with either your LifeDrive or your Mac. (If your Mac >can't see the LifeDrive, Missing Sync can't work.) Granted that makes sense: but the USB ports check out with other devices and the cable/lifedrive checks out on my PB. But my question was more general - is there anyway I can work with this USB port? I realise this may take us OT but it is only the Palm that doesn't connect so it's not wildly away from the list's proper subject matter... From ucgajpd at ucl.ac.uk Thu Dec 1 12:59:42 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 13:02:02 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: Message-ID: >Jason, have you tried any other USB or Bluetooth devices with your new >iMac, like a phone (BT) or digital camera (USB) just to see if the the >ports work at all? Also, your Apple OSX System DVD should have a >hardware testing program on it (at least it does for the PowerBooks) >that you should probably run to be on the safe side. clearly the subject line was not enough...:-) The Ports: - i have tested all three USB ports with other devices (EyeTV miglia, keyboard, mouse, camera, microphone, USB disks) - I have meticulously followed all the advice in the troubleshooting section of the manual - I have ruled out hardware problems with the USB ports: the ports all work with all the devices I mentioned. The Cables: - I have a cradle and a separate cable - these work with my PB in MS - they don't work on the iMac, that is, they do not show up in Apple System Profiler as live USB ports when I am hotsyncing (or rather, trying to) Bluetooth as I postscripted, I have now succeeded in getting BT to work by erasing, reinstalling. But it' not enough to move 2 gigs of data around almost every day. It lost the connection after half an hour earlier on, and has been syncing for well over an hour now, and is still not very far into my iTunes playlist. Wi-fi I can't get this to work. i followed the instructions in the Setup assistant. i put the IP address of the iMac in but when I try to sync over the network, it fires up bluetooth. When I tell it to use the wi-fi connection, it doesn't sync. The setup assistant says something about 'usual connection' but i have no usual connection. If there are fuller instructions (such as how to tell Windows RAS to use wi-fi), I'd be grateful for that... From ucgajpd at ucl.ac.uk Thu Dec 1 13:21:49 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 13:24:05 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: Message-ID: >Give drive mode a try - that doesn't use Missing Sync at all. If drive >mode doesn't work, it could be a problem with the USB port on the Mac, >the cable, or the USB port on the lifedrive. If you have another Mac >to try the lifedrive on, or another USB device to try on the Mac, that >would eliminate some of the 3 possibilities just listed. And if drive >mode DOES work, that would point to some software issue (either Mac OS >or Missing Sync). It is still running the BT sync (which i'd like to leave running for now...) but in the meantime, can you confirm/deny that the power is on a separate wire? because it charges perfectly well. I also did a soft reset. I'm loathe to erase it but I guess I'll have to if this persists. From rpowell at powellassociates.com Thu Dec 1 14:08:21 2005 From: rpowell at powellassociates.com (Robert Powell) Date: Thu Dec 1 14:08:32 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: <51C97747-523F-4865-9E98-1F3C757E089A@powellassociates.com> Sorry to have put you out, but I don't recall that your original post (or its subject line), the one to which I replied, said anything about you having tried other USB and Bluetooth devices. A subsequent post of yours did say that you had confirmed that the ports worked (btw, there is often a significant lag on here between emailing the group and the emails posting). I also don't believe either the Palm, MS or Apple manuals recommend the hardware test on the OSX disk so I thought I'd suggest it in case you didn't actually have another USB or Bluetooth device to check out your iMac. Was just trying to help you out. On Dec 1, 2005, at 3:59 PM, Jason Davies wrote: >> Jason, have you tried any other USB or Bluetooth devices with your >> new >> iMac, like a phone (BT) or digital camera (USB) just to see if the >> the >> ports work at all? Also, your Apple OSX System DVD should have a >> hardware testing program on it (at least it does for the PowerBooks) >> that you should probably run to be on the safe side. > > > clearly the subject line was not enough...:-) > > > The Ports: > > - i have tested all three USB ports with other devices (EyeTV > miglia, keyboard, mouse, camera, microphone, USB disks) > - I have meticulously followed all the advice in the > troubleshooting section of the manual > - I have ruled out hardware problems with the USB ports: the ports > all work with all the devices I mentioned. > > The Cables: > > - I have a cradle and a separate cable > - these work with my PB in MS > - they don't work on the iMac, that is, they do not show up in > Apple System Profiler as live USB ports when I am hotsyncing (or > rather, trying to) > > Bluetooth > > as I postscripted, I have now succeeded in getting BT to work > by erasing, reinstalling. But it' not enough to move 2 gigs of data > around almost every day. It lost the connection after half an hour > earlier on, and has been syncing for well over an hour now, and is > still not very far into my iTunes playlist. > > Wi-fi > I can't get this to work. i followed the instructions in the > Setup assistant. i put the IP address of the iMac in but when I try > to sync over the network, it fires up bluetooth. When I tell it to > use the wi-fi connection, it doesn't sync. > > The setup assistant says something about 'usual connection' but i > have no usual connection. If there are fuller instructions (such as > how to tell Windows RAS to use wi-fi), I'd be grateful for that... > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From saulmetzstein at mac.com Thu Dec 1 14:38:36 2005 From: saulmetzstein at mac.com (Saul Metzstein) Date: Thu Dec 1 14:38:47 2005 Subject: [missing-sync-palmos-talk] Re: 5.0.2 stopped working after crash In-Reply-To: <200512012029.jB1KQa9F001379@sparrow.markspace.com> References: <200512012029.jB1KQa9F001379@sparrow.markspace.com> Message-ID: <829A9816-C17A-44CA-9330-F48787DCF4E1@mac.com> No, I don't have the Documents to Go conduit installed, so can't be that. From ucgajpd at ucl.ac.uk Thu Dec 1 15:30:22 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Thu Dec 1 15:32:36 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: <51C97747-523F-4865-9E98-1F3C757E089A@powellassociates.com> Message-ID: >Sorry to have put you out, I wasn't put out (note my smiley about the subject being enough- I had just hoped not to type that all out:-) But i appreciate that we have to check I've covered the bases. I haven't actually used the USB connection that much - it's always been a bit flakey but now it seems dead. The Lifedrive is under warranty so it's not the end of the wordl if it turns out to have failed. I'll run through all the obvious stuff again from scratch tomorrow. I have another sync cable at work so will try that next week on the work iMac. I've had so many peculiar problems with this new machine that I wouldn't be surprised if it suddenly starts working again. So far I've had this with the firewire and the IR, both were weird to start with then worked. I wouldn't be surprised if it turned out that the circuitry needs to 'warm up' or something, like speakers do... thanks for the input everyone. From Patricia at PatriciaWarwick.com Thu Dec 1 15:39:22 2005 From: Patricia at PatriciaWarwick.com (Patricia Warwick) Date: Thu Dec 1 15:39:31 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: References: Message-ID: <2DA00F9D-C2A4-4EDC-9704-F3BE2414508B@PatriciaWarwick.com> Have you tried using Drive Mode? On Dec 1, 2005, at Thu Dec 1, 200513:31 , Jason Davies wrote: >> When you say that Lifedrive is trying to connect, do you mean that >> you >> turned on Drive Mode or something else? > > > sync > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From aben2amu at spymac.com Thu Dec 1 19:09:48 2005 From: aben2amu at spymac.com (A J Benamu [c]) Date: Thu Dec 1 19:10:09 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual [signed] In-Reply-To: Message-ID: Did you update to 10.4.3? I had problems with my USB ports once I updated to 10.4.3, so I had to apply the combo updater for 10.4.3 and all is working. Macfixit.com covers all the USB ports problem with details. I hope this works for you, AJ On 12/1/05 8:30 PM, "Jason Davies" wrote: >> Sorry to have put you out, > > I wasn't put out (note my smiley about the subject being enough- I had just > hoped not to type that all out:-) But i appreciate that we have to check I've > covered the bases. I haven't actually used the USB connection that much - it's > always been a bit flakey but now it seems dead. The Lifedrive is under > warranty so it's not the end of the wordl if it turns out to have failed. I'll > run through all the obvious stuff again from scratch tomorrow. I have another > sync cable at work so will try that next week on the work iMac. > > I've had so many peculiar problems with this new machine that I wouldn't be > surprised if it suddenly starts working again. So far I've had this with the > firewire and the IR, both were weird to start with then worked. > > I wouldn't be surprised if it turned out that the circuitry needs to 'warm up' > or something, like speakers do... > > thanks for the input everyone. > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives can be found > at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk -- ------------------------ [ SECURITY NOTICE ] ------------------------ To: missing-sync-palmos-talk@lists.markspace.com. For your security, aben2amu@spymac.com digitally signed this message on 02 December 2005 at 03:09:57 UTC. Verify this digital signature at http://www.ciphire.com/verify. ------------------- [ CIPHIRE DIGITAL SIGNATURE ] ------------------- Q2lwaGlyZSBTaWcuAjhtaXNzaW5nLXN5bmMtcGFsbW9zLXRhbGtAbGlzdHMubWFya3NwY WNlLmNvbQBhYmVuMmFtdUBzcHltYWMuY29tAGVtYWlsIGJvZHkA/gQAAHwAfAAAAAEAAA AFu49D/gQAABEDAAIAAgACACCguQrV4mVzuBxwIW5UvKIqtzZSmt3/8sX/5ceHRolWQwE AevtiuXfApuN46nzWbjq9Pf86boSjWFTV2BhpT+UvoK4/ri5cyWFcOy5+F4+muFs+MOPz OY8mKeRwU8K2L9EGv3/rU2lnRW5k --------------------- [ END DIGITAL SIGNATURE ] --------------------- From ross at radonicrodgers.com Thu Dec 1 20:21:40 2005 From: ross at radonicrodgers.com (Ross Rodgers) Date: Thu Dec 1 20:23:55 2005 Subject: [missing-sync-palmos-talk] sync to two computers... In-Reply-To: References: <105A37A2-10B8-4B76-BC28-E5DC8CD7265D@wasmuth.org> <784EA870-B88D-4292-98BE-30C83622F2F4@markspace.com> <6C0EC8B9-5B51-481E-8F4E-FF7DB4CEE887@ulb.ac.be> <1AA3CFE1-E988-4639-96D7-A5F145C6D4EE@wasmuth.org> <16F98AEE-5BEC-4215-A938-00BD1772FDD7@markspace.com> Message-ID: <12D08870-0AF4-4BDE-88B6-BCC76E3C3945@radonicrodgers.com> Hi Brian, OK, I've now got syncingg working to 2 different computers from a Treo 650 -- it took a couple of syncs to clean up all the duplicates and minor issues. Now it is clean and synce without issue to both computers. However, I am encountering one minor issue -- not necessarily related to the 2computers. And that is that after syncing to one computer, the next time I sync to the other computer, the sync resets all my custom labels in Address Book. For example, I change "home page" to something a little shorter like "web". After painstakingly setting all contacts that have a Web address to "web", when I sync they all reset to "home page". And yes, I reset all home page labels to "web" on both computers before doing a sync and it still changed them!! Any thoughts?? On 29-Nov-05, at 8:26 AM, Brian M. Criscuolo wrote: > Ross, > > I have tested this with the PIM conduits and it worked fine. There > is one other person that I'm aware of who has tried this but had > quite a bit of difficulty keeping things in sync, but we've never > been able to track down *exactly* what was going wrong. > > I'd appreciate hearing your findings should you give it a try. > > b > > On Nov 28, 2005, at 5:06 PM, Ross Rodgers wrote: > >> Is it possible to sync to 2 different computers from one Treo 650? >> >> I want to sync to iCal, Address Book, Mark/Space Memo Pad on both >> computers. >> >> >> >> ROSS RODGERS PRINCIPAL & CREATIVE SERVICES DIRECTOR >> PH: 416.695.0575 ext.333 FAX: 416.695.0576 >> >> radonicrodgersdesign+marketing >> T O R O N T O | N E W Y O R K | S H A N G H A I >> >> >> _______________________________________________ >> missing-sync-palmos-talk mailing list >> missing-sync-palmos-talk@lists.markspace.com >> Unsubcribing information, subscription options and list archives >> can be found at: >> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > > > ******************** > Brian M. Criscuolo > Senior Software Engineer > Mark/Space, Inc. > bcriscuolo@markspace.com > > > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > ROSS RODGERS PRINCIPAL & CREATIVE SERVICES DIRECTOR PH: 416.695.0575 ext.333 FAX: 416.695.0576 radonicrodgersdesign+marketing T O R O N T O | N E W Y O R K | S H A N G H A I -------------- next part -------------- This e-mail (including any attachments) is confidential, may be legally privileged and is for the intended recipient only. If you have received this message in error and are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. Please notify me (ross@radonicrodgers.com) and delete this message . Any views in this message are those of the individual sender, except where the sender specifically states them to be the views of RadonicRodgers and/or its group companies. From txaggie90 at ev1.net Thu Dec 1 21:11:18 2005 From: txaggie90 at ev1.net (Steve Skipworth) Date: Thu Dec 1 21:11:17 2005 Subject: [missing-sync-palmos-talk] 90-minute alarms become 1 hour on Palm References: <200511290306.jAT35poA016231@sparrow.markspace.com> Message-ID: <93BD49FC-BFA5-492E-8699-01F9F924789A@ev1.net> My vote would be for 90 minutes on the Mac or less be converted to minutes on the Palm. This would be a reasonable compromise based upon the Palm's limitations. > Date: Mon, 28 Nov 2005 15:39:51 -0500 > From: "Brian M. Criscuolo" > Subject: Re: 90-minute alarms become 1 hour on Palm > > Hi Jim, > > No way to fix it, unless we change how we're doing things. Because > the alarm trigger comes out of the sync engine only as a number of > seconds (unless you enter a specific date) we have to break it up > into something that will be reasonable on the Palm. > > Currenly, if it is less than 3600 seconds (1 hour) we set the Palm > unit to minutes. If > 1 hour and < 1 day we set it to be hours and > > 1 day we set to days. > > We round down when calculating, so that the alarm doesn't appear > after the event. > > I don't know what number of minutes would satisfy everyone in this > case. Maybe 99 minutes? That's the maximum I can enter in the Palm > field. > > I'll look at it a little more closely. > > b > > On Nov 28, 2005, at 3:08 PM, Jim C. wrote: > >> New issue that I just noticed... If I create an iCal event and set >> the >> alarm for 90 minutes, the alarm shows up on the Palm as being 1 hour >> prior to the event. Any idea how to fix this? >> >> This is big issue for me, as I frequently have appointments that >> are an >> hour's drive away, so the hour-and-a-half warning is crucial. >> >> - Jim > > ******************** > Brian M. Criscuolo > Senior Software Engineer > Mark/Space, Inc. From txaggie90 at ev1.net Thu Dec 1 21:36:17 2005 From: txaggie90 at ev1.net (Steve Skipworth) Date: Thu Dec 1 21:36:14 2005 Subject: [missing-sync-palmos-talk] Re: Email entries get synced as phone numbers References: <200511281604.jASG3Vs4001046@sparrow.markspace.com> Message-ID: <8839BC69-577B-4E49-AFAF-DB29FCE0BF7A@ev1.net> In the past, I used two custom fields on the Palm set to Email Work & Email Home. However, since switching away from the Palm desktop this obviously no longer works. I would like to see a feature in future versions of MS, where the mapping of the fields between the Mac and the Palm could be customized by the user. Perhaps via a xml file or some other text file. I realize that for most users, you would have to have a default version for simplicity, however, this would be a great help for issues like this and maybe even with the Garmin waypoints. > Date: Sun, 27 Nov 2005 21:01:37 -0500 > From: "Brian M. Criscuolo" > > Hi Alex, > > This is a decision that we made a while ago that we may want to > revisit. > > There is no "email" field on the Palm - they are phone numbers (at > least according to the database structure). The ONLY reason you can > send email directly from the app is because that field has an E-mail > label. The application *should* look at the data, but who knows if > that change will ever be made. > > To preserve data integrity, we choose to map Address Book labels as- > is. Meaning that if it is "work" in Address Book, it will be "Work" > on your device. > > What is better? Maintaining the data as entered on the desktop, or > changing the device label to E-mail, which at some point would > propagate back to the desktop? Hard to answer. > > I'll take a look at the custom label mapping to see why your test > didn't work. > > b > > On Nov 26, 2005, at 11:35 AM, Alexander Wasmuth wrote: > >> Hi, >> >> the email addresses in iCal (work or home) are not synced to my >> Palm as email addresses but as phone numbers (again work or home). >> As a result I can't directly send email from the contact app >> because there are only phone entries available. >> >> I tried to relabel the entries in iCal to E-Mail or E-mail (as they >> are labled this way on the Palm), alas without success, they still >> show up as phone numbers on the Palm. >> >> MS 5.02, OS X 10.4, Palm TX >> >> Thanks >> Alex From txaggie90 at ev1.net Thu Dec 1 21:55:57 2005 From: txaggie90 at ev1.net (Steve Skipworth) Date: Thu Dec 1 21:55:53 2005 Subject: [missing-sync-palmos-talk] Re: custom fields (Garmin Waypoints) References: <200511211554.jALFruXn016548@sparrow.markspace.com> Message-ID: <9EFF63AB-C85D-4D66-9764-6643B72E6ECB@ev1.net> Where does MS store the waypoints on the Mac? I'm just now becoming familiar with the Sync Services (just from reading the mailing list), but it sounds to me that Sync Services maintains it's own database and passes the information to the relevant applications. This might be a good area for customization features for MS (see my previous post earlier tonight). > Date: Sun, 20 Nov 2005 14:39:38 -0800 > From: Brian Hall > Subject: [missing-sync-palmos-talk] Re: custom fields > >> The .2 version supposedly handles Garmin waypoints and custom fields, >> but I can't see them in the Address Book. Am I missing something on >> this? > > No, they are preserved (so will remain on your device), but Address > Book > doesn't have a way to edit or display them. > > Brian From fhermans at ulb.ac.be Fri Dec 2 00:40:20 2005 From: fhermans at ulb.ac.be (Francis Hermans) Date: Fri Dec 2 00:40:29 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual In-Reply-To: <2F50A942-840C-4C1A-8F11-9A9AF672BF2C@markspace.com> References: <2F50A942-840C-4C1A-8F11-9A9AF672BF2C@markspace.com> Message-ID: You don't have to tap the HotSync button on the Palm to see it ("palmOne Handheld") in the USB section of the System Profile. Just connect the USB cable and switch the handheld on. Francis Le 1 d?c. 05 ? 19:59, Scott Gruby a ?crit : > > On Dec 1, 2005, at 10:06 AM, Jason Davies wrote: > >>> What do you mean by "the LifeDrive *doesn't* show up" ? >> >> read the troubleshooting section in the manual and it will make >> sense...it talks about checking that the Palm shows in the list of >> USB devices. >> > > Did you follow the step as outlined in troubleshooting: > > " If you are connecting via USB, plug directly into a port on your > Mac. Open the System Profile > utility (/Applications/Utilities/System Profile) and select the USB > section. After tapping the > HotSync button on your device, from the System Profile View menu, > choose Refresh. Your > device should appear in the list as a Palm Handheld. " > > The handheld won't show up in System Profiler until you start the > HotSync. If it still doesn't show up, then it would appear to be a > hardware issue with either your LifeDrive or your Mac. (If your Mac > can't see the LifeDrive, Missing Sync can't work.) > > -- > Scott Gruby > Lead Engineer > Mark/Space, Inc. > > > Please visit for assistance > with Mark/Space products. > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > From saulmetzstein at mac.com Fri Dec 2 01:45:04 2005 From: saulmetzstein at mac.com (Saul Metzstein) Date: Fri Dec 2 01:45:11 2005 Subject: [missing-sync-palmos-talk] Re: 5.0.2 stopped working after crash In-Reply-To: <200512012029.jB1KQa9F001379@sparrow.markspace.com> References: <200512012029.jB1KQa9F001379@sparrow.markspace.com> Message-ID: <85EC9166-AD5A-4BC9-9500-0C669FEEFE73@mac.com> Well, through trial and error, I've discovered that what's causing the program not to work is a corrupt Missing Sync for AvantGo conduit. But, every time I reinstall Missing Sync 5.0.2, that conduit seems to be still corrupt. Is there some way of re-downloading the conduit afresh? Or someway of un-corrupting it? Thanks. From ucgajpd at ucl.ac.uk Fri Dec 2 03:18:08 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Fri Dec 2 03:20:28 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual [signed] In-Reply-To: Message-ID: >Did you update to 10.4.3? I had problems with my USB ports once I >updated to 10.4.3, so I had to apply the combo updater for 10.4.3 and >all is working. Macfixit.com covers all the USB ports problem with >details. > >I hope this works for you, i did, and am downloading the combo now, but it appears that something has gone amiss while i've been testing it. I checked it on the powerbook then moved it to the iMac (where nothing happened, as described). I unhooked all the wiring and tried it again on the Powerbook which now shows no response *either* (and that's running MS 4 on 10.3.9). So something happened, maybe one of the connectors got damaged while I was plugging/unplugging. I'll try with the other cable at work next week but assuming that doesn't work, I assume the trajectory is erase the LD and see if it works 'out of the box' and if not, fight Palm to repair it? are there other steps I should try that anyone knows? thanks again - it appears it was just bad timing that it went wrong in the middle of the testing process. oh, and Drive mode just tells me to plug it into the computer so that's clearly not working either. fortunately, it still powers from the cable so I can troubleshoot endlessly:-) From vampire at yahoo.com Fri Dec 2 04:57:36 2005 From: vampire at yahoo.com (vampire@yahoo.com) Date: Fri Dec 2 04:57:40 2005 Subject: [missing-sync-palmos-talk] Re: Email entries get synced as phone numbers In-Reply-To: <8839BC69-577B-4E49-AFAF-DB29FCE0BF7A@ev1.net> References: <200511281604.jASG3Vs4001046@sparrow.markspace.com> <8839BC69-577B-4E49-AFAF-DB29FCE0BF7A@ev1.net> Message-ID: <768fa4fc0512020457n11f6b841g20928fea10d94e9d@mail.gmail.com> Is there a listing somewhere of how all address book the fields maps to the treo? It might be nice to have an address book template that only contained mapped fields. I'm having a tough time getting a grip on how mac the address book works. it seems like some fields have a little minus sign so I can delete them an others not. Steve From davidturley at pobox.com Fri Dec 2 05:14:08 2005 From: davidturley at pobox.com (David Turley) Date: Fri Dec 2 05:14:19 2005 Subject: [missing-sync-palmos-talk] Re: Email entries get synced as phone numbers In-Reply-To: <768fa4fc0512020457n11f6b841g20928fea10d94e9d@mail.gmail.com> References: <200511281604.jASG3Vs4001046@sparrow.markspace.com> <8839BC69-577B-4E49-AFAF-DB29FCE0BF7A@ev1.net> <768fa4fc0512020457n11f6b841g20928fea10d94e9d@mail.gmail.com> Message-ID: On Dec 2, 2005, at 7:57 AM, vampire@yahoo.com wrote: > Is there a listing somewhere of how all address book the fields maps > to the treo? It might be nice to have an address book template that > only contained mapped fields. I'm having a tough time getting a grip > on how mac the address book works. it seems like some fields have a > little minus sign so I can delete them an others not. > The Missing Sync FAQ has some info: http://www.markspace.com/support/index.php?x=&mod_id=2&id=2560 From rpowell at powellassociates.com Fri Dec 2 06:06:32 2005 From: rpowell at powellassociates.com (Robert Powell) Date: Fri Dec 2 06:06:50 2005 Subject: [missing-sync-palmos-talk] can't sync despite troubleshooting advice in manual [signed] In-Reply-To: References: Message-ID: <56409048-4131-45DB-9437-95F4EC35BC5E@powellassociates.com> This is an interesting point and I would like to recommend that Mac users ALWAYS use the combo updaters from Apple's website rather than the partial updaters that show up in the "software update" panel when updating the OS. It's usually a good idea to repair permissions, run all the crons and (possibly) run Disk Warrior prior to the updates too, just to be on the safe side and to make sure the update is looking at an optimized system. On Dec 1, 2005, at 10:09 PM, A J Benamu [c] wrote: > Did you update to 10.4.3? > I had problems with my USB ports once I updated to 10.4.3, so I had > to apply > the combo updater for 10.4.3 and all is working. > Macfixit.com covers all the USB ports problem with details. > > I hope this works for you, > > AJ From bcriscuolo at markspace.com Fri Dec 2 06:13:42 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Fri Dec 2 06:13:47 2005 Subject: [missing-sync-palmos-talk] sync to two computers... In-Reply-To: <12D08870-0AF4-4BDE-88B6-BCC76E3C3945@radonicrodgers.com> References: <105A37A2-10B8-4B76-BC28-E5DC8CD7265D@wasmuth.org> <784EA870-B88D-4292-98BE-30C83622F2F4@markspace.com> <6C0EC8B9-5B51-481E-8F4E-FF7DB4CEE887@ulb.ac.be> <1AA3CFE1-E988-4639-96D7-A5F145C6D4EE@wasmuth.org> <16F98AEE-5BEC-4215-A938-00BD1772FDD7@markspace.com> <12D08870-0AF4-4BDE-88B6-BCC76E3C3945@radonicrodgers.com> Message-ID: <91A93885-4B94-4F2E-96A1-FBF92C3118A5@markspace.com> Hi Ross, Yes, this is happening because there is no custom label on the Palm. When the sync occurs (a slow sync, as you're changing desktops), Sync Services sees it as a difference/change, and it ends up using the label of the device. I was looking at this the other day and haven't come up with a good way to get around it. I'll keep thinking about this one - it is a pain in the neck to deal with. b On Dec 1, 2005, at 11:21 PM, Ross Rodgers wrote: > Hi Brian, > > OK, I've now got syncingg working to 2 different computers from a > Treo 650 -- it took a couple of syncs to clean up all the > duplicates and minor issues. Now it is clean and synce without > issue to both computers. However, I am encountering one minor > issue -- not necessarily related to the 2computers. And that is > that after syncing to one computer, the next time I sync to the > other computer, the sync resets all my custom labels in Address > Book. For example, I change "home page" to something a little > shorter like "web". After painstakingly setting all contacts that > have a Web address to "web", when I sync they all reset to "home > page". And yes, I reset all home page labels to "web" on both > computers before doing a sync and it still changed them!! > > Any thoughts?? > > > On 29-Nov-05, at 8:26 AM, Brian M. Criscuolo wrote: > >> Ross, >> >> I have tested this with the PIM conduits and it worked fine. There >> is one other person that I'm aware of who has tried this but had >> quite a bit of difficulty keeping things in sync, but we've never >> been able to track down *exactly* what was going wrong. >> >> I'd appreciate hearing your findings should you give it a try. >> >> b >> >> On Nov 28, 2005, at 5:06 PM, Ross Rodgers wrote: >> >>> Is it possible to sync to 2 different computers from one Treo 650? >>> >>> I want to sync to iCal, Address Book, Mark/Space Memo Pad on both >>> computers. >>> >>> >>> >>> ROSS RODGERS PRINCIPAL & CREATIVE SERVICES DIRECTOR >>> PH: 416.695.0575 ext.333 FAX: 416.695.0576 >>> >>> radonicrodgersdesign+marketing >>> T O R O N T O | N E W Y O R K | S H A N G H A I >>> >>> >>> _______________________________________________ >>> missing-sync-palmos-talk mailing list >>> missing-sync-palmos-talk@lists.markspace.com >>> Unsubcribing information, subscription options and list archives >>> can be found at: >>> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk >> >> >> ******************** >> Brian M. Criscuolo >> Senior Software Engineer >> Mark/Space, Inc. >> bcriscuolo@markspace.com >> >> >> >> >> _______________________________________________ >> missing-sync-palmos-talk mailing list >> missing-sync-palmos-talk@lists.markspace.com >> Unsubcribing information, subscription options and list archives >> can be found at: >> http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk >> > > > ROSS RODGERS PRINCIPAL & CREATIVE SERVICES DIRECTOR > PH: 416.695.0575 ext.333 FAX: 416.695.0576 > > radonicrodgersdesign+marketing > T O R O N T O | N E W Y O R K | S H A N G H A I > > > > This e-mail (including any attachments) is confidential, may be > legally privileged and is for the intended recipient only. If you > have received this message in error and are not the intended > recipient, you are hereby notified that any dissemination, > distribution or copying of this message is strictly prohibited. > Please notify me (ross@radonicrodgers.com) and delete this > message . Any views in this message are those of the individual > sender, except where the sender specifically states them to be the > views of RadonicRodgers and/or its group companies. > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From bcriscuolo at markspace.com Fri Dec 2 06:14:48 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Fri Dec 2 06:14:53 2005 Subject: [missing-sync-palmos-talk] Re: custom fields (Garmin Waypoints) In-Reply-To: <9EFF63AB-C85D-4D66-9764-6643B72E6ECB@ev1.net> References: <200511211554.jALFruXn016548@sparrow.markspace.com> <9EFF63AB-C85D-4D66-9764-6643B72E6ECB@ev1.net> Message-ID: <247EA51E-CB4F-416F-8D94-47B0E654BA57@markspace.com> They are stored in Sync Services's custom field records (Sync Services uses a relational database). No application *yet* accesses them, but they are stored in there by our conduit. b On Dec 2, 2005, at 12:55 AM, Steve Skipworth wrote: > Where does MS store the waypoints on the Mac? I'm just now > becoming familiar with the Sync Services (just from reading the > mailing list), but it sounds to me that Sync Services maintains > it's own database and passes the information to the relevant > applications. This might be a good area for customization features > for MS (see my previous post earlier tonight). > >> Date: Sun, 20 Nov 2005 14:39:38 -0800 >> From: Brian Hall >> Subject: [missing-sync-palmos-talk] Re: custom fields >> >>> The .2 version supposedly handles Garmin waypoints and custom >>> fields, >>> but I can't see them in the Address Book. Am I missing something on >>> this? >> >> No, they are preserved (so will remain on your device), but >> Address Book >> doesn't have a way to edit or display them. >> >> Brian > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From henryseiden at bellsouth.net Fri Dec 2 07:16:56 2005 From: henryseiden at bellsouth.net (Henry Seiden) Date: Fri Dec 2 07:17:30 2005 Subject: [missing-sync-palmos-talk] FW: No Sync after warning In-Reply-To: Message-ID: Scott, Actually there were two suggestions and one suspected fault report in my last message posting. Summarized for your convenience, they are again with apologies to Yoda. Offended him, you have: 1. Warnings shut down subsequent syncs until the desktop user clicks OK and I don't think they should. 2. Messages (in the error log) precede the name of the conduit that fails, Yoda-speak? In normal speaking and writing the Message ?OK Filemaker with 1 message(s).?, should precede the detail, I thiunk. And that is not the way the log is currently as my example showed. 3. A failure of the next sync attempt cause my Palm-type PDA (Sony Cli? NX80V/U) running Palm OS5.0 to need a reset (says Synchronizing forever)? Communicate, failure there is. Perhaps this is a fault of #1 above, perhaps not? Henry On 11/30/05 10:50 AM, "Scott Gruby" wrote: > > On Nov 30, 2005, at 5:31 AM, Henry Seiden wrote: > >> Hi All: >> >> Warnings shut down subsequent syncs until the desktop user clicks >> OK and I >> don't think they should. >> > > That's a good suggestion. We'll see what we can do about changing > this for the next version of Missing Sync for Palm OS 5.0.x. > > -- > Scott Gruby > Lead Engineer > Mark/Space, Inc. > > > Please visit for assistance with > Mark/Space products. > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives can be found > at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From Patricia at PatriciaWarwick.com Fri Dec 2 07:31:22 2005 From: Patricia at PatriciaWarwick.com (Patricia Warwick) Date: Fri Dec 2 07:31:31 2005 Subject: [missing-sync-palmos-talk] FW: No Sync after warning In-Reply-To: References: Message-ID: <70EE5CF2-BF75-4CE9-B950-D37B19FDC53F@PatriciaWarwick.com> As a former programmer, this is difficult to do in a log which is written as events occur. The one thing that might be possible would be to have a message to the effect that the Filemaker sync is starting, and then the summary message at the end (as it happens at present). Of course this will increase the size of the log file a bit. On Dec 2, 2005, at Fri Dec 2, 200510:16 , Henry Seiden wrote: > 2. Messages (in the error log) precede the name of the conduit that > fails, > Yoda-speak? In normal speaking and writing the Message ?OK > Filemaker with 1 > message(s).?, should precede the detail, I thiunk. And that is not > the way > the log is currently as my example showed. From jzienowicz at mac.com Fri Dec 2 12:52:50 2005 From: jzienowicz at mac.com (Jeff Zienowicz) Date: Fri Dec 2 12:53:06 2005 Subject: [missing-sync-palmos-talk] iCal, Palm Off by One Day Message-ID: I thought I finally had this new version of MS working with iApps (no more exceptions, Null errors, etc). Once I imported everything from Entourage into the iApps first (after reinitializing iCal and Address Book by deleting their data files), then synced to the Palm by overwriting (and unregistering the sync clients), it appeared to be working pretty well (Address Book, iCal Events and To Dos, and MemoPad). I noticed today though that a repeating event (my niece's birthday -- all day event repeated every year), which was 12/5 in Entourage, was 12/6 in iCal but 12/5 on the Palm. I could have attributed that to a glitch in iCal's import from Entourage, but the Palm was overwritten with iCal data, so it should have also had 12/6 if that were the case. Subsequent syncs appear to work correctly, except that this event never gets changed on the Palm or in iCal (I would have expected it to end up on both devices twice -- once with each date). MS seems to think that this event is synced, though clearly it's not. - Jeff From bcriscuolo at markspace.com Fri Dec 2 12:59:58 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Fri Dec 2 13:00:20 2005 Subject: [missing-sync-palmos-talk] iCal, Palm Off by One Day In-Reply-To: References: Message-ID: What you're seeing in iCal is not always what is stored in the sync engine. iCal often displays things wrong, or even sets the wrong date in the sync engine. Just like our sync code didn't work right, Apple's doesn't either. Luckily, in this case, the sync engine has the correct date. There are other cases where it does not. b On Dec 2, 2005, at 3:52 PM, Jeff Zienowicz wrote: > I thought I finally had this new version of MS working with iApps > (no more > exceptions, Null errors, etc). Once I imported everything from > Entourage > into the iApps first (after reinitializing iCal and Address Book by > deleting > their data files), then synced to the Palm by overwriting (and > unregistering > the sync clients), it appeared to be working pretty well (Address > Book, iCal > Events and To Dos, and MemoPad). > > I noticed today though that a repeating event (my niece's birthday > -- all > day event repeated every year), which was 12/5 in Entourage, was > 12/6 in > iCal but 12/5 on the Palm. I could have attributed that to a > glitch in > iCal's import from Entourage, but the Palm was overwritten with > iCal data, > so it should have also had 12/6 if that were the case. > > Subsequent syncs appear to work correctly, except that this event > never gets > changed on the Palm or in iCal (I would have expected it to end up > on both > devices twice -- once with each date). MS seems to think that this > event is > synced, though clearly it's not. > > - Jeff > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From davidturley at pobox.com Fri Dec 2 13:01:04 2005 From: davidturley at pobox.com (David Turley) Date: Fri Dec 2 13:01:25 2005 Subject: [missing-sync-palmos-talk] iCal, Palm Off by One Day In-Reply-To: References: Message-ID: <50816553-F403-4C13-8F53-DF9D7449D001@pobox.com> On Dec 2, 2005, at 3:52 PM, Jeff Zienowicz wrote: > > I noticed today though that a repeating event (my niece's birthday > -- all > day event repeated every year), which was 12/5 in Entourage, was > 12/6 in > iCal but 12/5 on the Palm. I could have attributed that to a > glitch in > iCal's import from Entourage, but the Palm was overwritten with > iCal data, > so it should have also had 12/6 if that were the case. Last week I noticed that I had three events (all day, repeat once per year) that were shifted a day late on my Treo. I deleted them all from iCal, synced, added back to iCal, resynced. So far they are sticking where they belong. I attributed it to some hiccup with a beta version. Try these steps and see if it fixes it for you. From bcriscuolo at markspace.com Fri Dec 2 13:13:23 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Fri Dec 2 13:13:31 2005 Subject: [missing-sync-palmos-talk] iCal, Palm Off by One Day In-Reply-To: <50816553-F403-4C13-8F53-DF9D7449D001@pobox.com> References: <50816553-F403-4C13-8F53-DF9D7449D001@pobox.com> Message-ID: <49ACC3E1-9B86-40AA-A994-46F117081A6A@markspace.com> Yes, that is a hiccup that I believe has been fixed for the next update. b On Dec 2, 2005, at 4:01 PM, David Turley wrote: > > On Dec 2, 2005, at 3:52 PM, Jeff Zienowicz wrote: > >> >> I noticed today though that a repeating event (my niece's birthday >> -- all >> day event repeated every year), which was 12/5 in Entourage, was >> 12/6 in >> iCal but 12/5 on the Palm. I could have attributed that to a >> glitch in >> iCal's import from Entourage, but the Palm was overwritten with >> iCal data, >> so it should have also had 12/6 if that were the case. > > Last week I noticed that I had three events (all day, repeat once > per year) that were shifted a day late on my Treo. I deleted them > all from iCal, synced, added back to iCal, resynced. So far they > are sticking where they belong. I attributed it to some hiccup with > a beta version. Try these steps and see if it fixes it for you. > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From jfaughnan at gmail.com Sat Dec 3 07:47:00 2005 From: jfaughnan at gmail.com (John Faughnan) Date: Sat Dec 3 07:47:02 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export Message-ID: <262db19b0512030746i7102a8deme6a1a5f35a9acaa6@mail.gmail.com> I wrote to missing sync asking for these feature improvements, and it was suggested that I post them here. If others agree perhaps Missing Sync will add these to a future release I would like to see a better memo client for the Mac OS. In particular, I would like: A. To be able to import and export memos. (This is most important for me) B. Make the user model consistent with iCal, Address Book, etc. I'll say further what I mean. A. Import/Export At the moment the only way to move text in and/or out of the memo client is by cut and paste. This doesn't scale well. The file format is binary and cryptic. Solutions to this problem could include: 1. Change to a plain text file format (XML, whatever) so I can work with it using a text editor. 2. Adopt a well known open source database format for the notebook files (MySQL, whatever). 3. Add a separate (command line?) import/export utility. 4. Rewrite the memo client to support import and export. 5. Adopt the same file format for the memos as is used for iPod Notes. 6. Adopt the ODF format for memos. B. Make the user model consistent with iCal, Address Book, etc. (Not as important as A.) The MacOS sync model is login specific (one of the many great failures of Palm was that they never fixed their client models when both Windows and Mac moved to better support multiple users). A user may have multiple devices, but Address Book and iCal present a unified view. The implementation is very imperfect, but the model is correct. The Memo app segregates memos by sync device name, that's contrary to the model of iCal and Address Book. I'd like the Missing Sync Memo app to follow the OS behavior. This is not as important as A. A way to move or copy memos between devices would work well. -- John Faughnan jfaughnan@spamcop.net From henryseiden at bellsouth.net Sat Dec 3 10:41:21 2005 From: henryseiden at bellsouth.net (Henry Seiden) Date: Sat Dec 3 10:41:25 2005 Subject: [missing-sync-palmos-talk] FW: No Sync after warning In-Reply-To: <70EE5CF2-BF75-4CE9-B950-D37B19FDC53F@PatriciaWarwick.com> Message-ID: That may be a good suggestion, adding an extra line would improve the readability. And isn't that what the log is for? On 12/2/05 10:31 AM, "Patricia Warwick" wrote: > As a former programmer, this is difficult to do in a log which is > written as events occur. The one thing that might be possible would > be to have a message to the effect that the Filemaker sync is > starting, and then the summary message at the end (as it happens at > present). Of course this will increase the size of the log file a bit. > > On Dec 2, 2005, at Fri Dec 2, 200510:16 , Henry Seiden wrote: > >> 2. Messages (in the error log) precede the name of the conduit that >> fails, >> Yoda-speak? In normal speaking and writing the Message ?OK >> Filemaker with 1 >> message(s).?, should precede the detail, I thiunk. And that is not >> the way >> the log is currently as my example showed. From cwt4885 at email.unc.edu Sat Dec 3 11:59:35 2005 From: cwt4885 at email.unc.edu (Craig Turner) Date: Sat Dec 3 12:00:09 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: <262db19b0512030746i7102a8deme6a1a5f35a9acaa6@mail.gmail.com> References: <262db19b0512030746i7102a8deme6a1a5f35a9acaa6@mail.gmail.com> Message-ID: My 2 cents here: On Dec 3, 2005, at 10:47 AM, John Faughnan wrote: > I wrote to missing sync asking for these feature improvements, and > it was > ........... > > A. Import/Export > > At the moment the only way to move text in and/or out of the memo > client is > by cut and paste. This doesn't scale well. The file format is > binary and > cryptic. Solutions to this problem could include: > > 1. Change to a plain text file format (XML, whatever) so I can work > with it > using a text editor. I would like to vote for RTF format in the memo app--it would transfer so well to other text apps and Apple Services can also be applied to RTF. Thanks, Craig Turner From dashadow at mac.com Sat Dec 3 12:59:41 2005 From: dashadow at mac.com (dashadow@mac.com) Date: Sat Dec 3 12:59:51 2005 Subject: [missing-sync-palmos-talk] Sync'g anomaly w/ iCal quit Message-ID: I'm still fighting getting the iApps to work right w/ ms502. I just noticed something in iCal that may be related to why I'm having so much frustration and others aren't. I always have the apps closed when I sync and I just noticed this scenario... Did all the usual vodoo stuff first. Deleted everything out of iApp's. Export/import the iApps db's. Reset sync client. Restart computer. Let the conduit delete all the MS (handheld) cal's etc on first sync w/ DT overrides HH. With an empty iCal, make a new event and change name from 'new event' to 'abtest'. Click off the field to make sure I'm not still in edit mode. Close iCal & sync Now have one event in palm labeled 'new event'. Open and close iCal & sync. Now palm shows 'abtest' Add new event title it 'abtest2' don't quit iCal but just sync palm shows 'abtest2' This is about 98% reproducible. Noticed once it didn't happen this way out of about 20 times of playing this game. I would think quitting the app would make it talk to sync services more than just leaving the app open. Strange... Just thought you'd want to know. tom iMac G5 20", 1.8Ghz Mac OS X 10.4.3 Palm Tungsten T3 From scott at proserver.com Sat Dec 3 14:20:09 2005 From: scott at proserver.com (Scott Simons) Date: Sat Dec 3 14:20:21 2005 Subject: [missing-sync-palmos-talk] CRASHING BACKING UP NUTD In-Reply-To: <82C372BA-ECC3-40B8-B712-3A3D83027D6C@pobox.com> References: <105A37A2-10B8-4B76-BC28-E5DC8CD7265D@wasmuth.org> <784EA870-B88D-4292-98BE-30C83622F2F4@markspace.com> <6C0EC8B9-5B51-481E-8F4E-FF7DB4CEE887@ulb.ac.be> <1AA3CFE1-E988-4639-96D7-A5F145C6D4EE@wasmuth.org> <16F98AEE-5BEC-4215-A938-00BD1772FDD7@markspace.com> <82C372BA-ECC3-40B8-B712-3A3D83027D6C@pobox.com> Message-ID: <510fd3f9e076e98addc97628b73251cc@proserver.com> problem: trying to sync NUTD for the last month keeps crashing - this calendar is very important to me - I only have this conduit checked for synching and it starts then crashes - the TREO then restarts twice - I get the same error log everytime - can someone please help me ********** Host Name: Scott-G-5.local Date/Time: 2005-12-03 14:14:39 -0800 OS Version: 10.3.9 (Build 7W98) Report Version: 2 Command: Conduit Manager Path: /Applications/Missing Sync for Palm OS/Missing Sync for Palm OS.app/Contents/SharedSupport/Conduit Manager.app/Contents/MacOS/Conduit Manager Version: 5.0.2 (98) PID: 1193 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x6791d8f8 Thread 0 Crashed: 0 NUDConduitCarbon? ?? 0x006fc150 0x6ee000 + 0xe150 1 NUDConduitCarbon? ?? 0x006fc7bc 0x6ee000 + 0xe7bc 2 NUDConduitCarbon? ?? 0x006fcd88 0x6ee000 + 0xed88 3 NUDConduitCarbon? ?? 0x006fce50 0x6ee000 + 0xee50 4 NUDConduitCarbon? ?? 0x006f397c 0x6ee000 + 0x597c 5 NUDConduitCarbon? ?? 0x006f00c0 0x6ee000 + 0x20c0 6 NUDConduitCarbon? ?? 0x006eeff8 0x6ee000 + 0xff8 7 MissingSyncPalmOSShared 0xed05623c -[MSpConduitAccessor openConduit:progressFunction:syncProperties:] + 0x22c 8 ....missingsync.ConduitManager 0x0000aec0 0x1000 + 0x9ec0 9 ....missingsync.ConduitManager 0x0000df90 0x1000 + 0xcf90 10 ....missingsync.ConduitManager 0x00009d14 0x1000 + 0x8d14 11 ....missingsync.ConduitManager 0x00009bc4 0x1000 + 0x8bc4 12 <<00000000>> 0x90a31fd4 0 + 0x90a31fd4 13 <<00000000>> 0x950dd500 0 + 0x950dd500 14 <<00000000>> 0x950da860 0 + 0x950da860 15 <<00000000>> 0x950ded74 0 + 0x950ded74 16 <<00000000>> 0x92886e10 0 + 0x92886e10 17 <<00000000>> 0x9288d53c 0 + 0x9288d53c 18 <<00000000>> 0x928af638 0 + 0x928af638 19 <<00000000>> 0x92e822ac 0 + 0x92e822ac 20 <<00000000>> 0x92e98d2c 0 + 0x92e98d2c 21 <<00000000>> 0x92ead0ac 0 + 0x92ead0ac 22 <<00000000>> 0x92f697bc 0 + 0x92f697bc 23 ....missingsync.ConduitManager 0x000089f8 0x1000 + 0x79f8 24 ....missingsync.ConduitManager 0x0000886c 0x1000 + 0x786c Thread 1: 0 <<00000000>> 0x94c5e8b8 0 + 0x94c5e8b8 1 <<00000000>> 0x950da5e8 0 + 0x950da5e8 2 <<00000000>> 0x950ded74 0 + 0x950ded74 3 <<00000000>> 0x90a2d1b8 0 + 0x90a2d1b8 4 ....missingsync.ConduitManager 0x00009370 0x1000 + 0x8370 5 <<00000000>> 0x90a6a510 0 + 0x90a6a510 6 <<00000000>> 0x94c7b990 0 + 0x94c7b990 On Nov 28, 2005, at 2:05 PM, David Turley wrote: > I'm curious as to the point of using a custom "email" label in the Mac > Address book. There are two obviously distinct sections for email and > phone, using them as intended one can store multiple emails for home, > work, etc on the Mac, and when I look at a contact in AB there's no > way I can confuse and email address and a phone number. When I sync to > the Palm, those fields are indeed labeled Email on the device. Seems > to me you open the possibility of breaking many things, given the > fragility of Apple's sync services. :-) > > On Nov 28, 2005, at 4:55 PM, Brian M. Criscuolo wrote: > >> I'm working on a fix for the next update that will take into account >> a custom label in Address Book for an email address. If you set it to >> "E-mail" (as it is on the Palm) we'll map it to Palm's "E-mail" >> label. >> >> The reason why we don't map "home" to "E-mail" is because that's not >> what the intention was of whoever entered it in Address Book - the >> label distinguishes between "home" or "work" and so on. Changing data >> means it could be gone forever at some point. >> >> Keep in mind, again, that on the Palm they are ALL phone entries. Its >> just a label, and any software that uses just the label to >> distinguish an email from a phone number isn't really doing the right >> thing. >> >> b >> >> On Nov 28, 2005, at 3:25 PM, Alexander Wasmuth wrote: >> >>> Hi, >>> >>> I did some further testing: >>> >>> An email created in iCal always becomes a phone number on the Palm, >>> either work or home or other if you choose other or use a custome >>> label. >>> >>> An email created on the Palm always becomes a work email entry in >>> iCal and stays this way until you change or update any details in >>> the respective contact. Then again the email gets transformed into a >>> phone entry. >>> >>> I also tried it without success with various custom labels (E-Mail, >>> E-Mail, email, ...). >>> >>> Alex >>> >>> >>> On 28.11.2005, at 13:53, Francis Hermans wrote: >>> >>>> Hi, >>>> >>>> I think that it's better to know that an e-mail address is an >>>> e-mail address rather that it's tied to work or to home. Now an >>>> e-mail address introduced with "Address Book" doesn't works as an >>>> e-mail address on the Palm. But an e-mail address introduced on the >>>> Palm Address book works fine as an e-mail address on the Mac. Do >>>> you want that we all introduced e-mail address wit graffiti ??? >>>> >>>> Francis Hermans >>>> Universit? Libre de Bruxelles >>>> D?partement de Physique >>>> T?l : 02 650 5512 >>>> >>>> Le 28 nov. 05 ? 03:01, Brian M. Criscuolo a ?crit : >>>> >>>>> Hi Alex, >>>>> >>>>> This is a decision that we made a while ago that we may want to >>>>> revisit. >>>>> >>>>> There is no "email" field on the Palm - they are phone numbers (at >>>>> least according to the database structure). The ONLY reason you >>>>> can send email directly from the app is because that field has an >>>>> E-mail label. The application *should* look at the data, but who >>>>> knows if that change will ever be made. >>>>> >>>>> To preserve data integrity, we choose to map Address Book labels >>>>> as-is. Meaning that if it is "work" in Address Book, it will be >>>>> "Work" on your device. >>>>> >>>>> What is better? Maintaining the data as entered on the desktop, or >>>>> changing the device label to E-mail, which at some point would >>>>> propagate back to the desktop? Hard to answer. >>>>> >>>>> I'll take a look at the custom label mapping to see why your test >>>>> didn't work. >>>>> >>>>> > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives can > be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > From ucgajpd at ucl.ac.uk Sat Dec 3 16:32:43 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Sat Dec 3 16:35:02 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export Message-ID: >>1. Change to a plain text file format (XML, whatever) so I can work >>with it using a text editor. > >I would like to vote for RTF format in the memo app--it would transfer >so well to other text apps and Apple Services can also be applied to >RTF. If this is going to be a feature request...RTF- oh please no...or at least only as an option. Whenever something like RTF is available, it always starts pushing out plain text. Anyone who uses any markup language, eg LaTeX, wikitext, XML etc is certainly not going to want RTF. If MacNoteTaker (for instance) used RTF it would be absolutely useless to me instead of indispensible. doesn't Word to Go cover that stuff? It can transfer as RTF can't it? From davidturley at pobox.com Sat Dec 3 17:29:23 2005 From: davidturley at pobox.com (David Turley) Date: Sat Dec 3 17:29:49 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: References: Message-ID: <91CDCEB6-E032-402A-A4DA-1C3015433D40@pobox.com> On Dec 3, 2005, at 7:32 PM, Jason Davies wrote: > > If this is going to be a feature request...RTF- oh please no.. Agreed. But isn't the point moot since since Palm's memo app would have to support it anyway? From lists at mostrom.pp.se Sun Dec 4 01:24:49 2005 From: lists at mostrom.pp.se (Jan Erik =?UTF-8?Q?Mostr=C3=B6m?=) Date: Sun Dec 4 01:25:01 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: Message-ID: Craig Turner 2005-12-03 20:59: > I would like to vote for RTF format in the memo app--it would > transfer so well to other text apps Only as an option, RTF doesn't work at all with the apps I use. jem -- Jan Erik Mostr?m, www.mostrom.pp.se From bobwilliams at knology.net Sun Dec 4 05:56:50 2005 From: bobwilliams at knology.net (Robert Williams) Date: Sun Dec 4 05:56:54 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: Message-ID: RTF would be the way to go for me as well - not sure HTML would be great but if possible that as an option as well. The BIG thing I would like to see busted wide open is the 32K File size limit - this is a joke in the day of 2GB SD cards & the like :-) Also, support for Palm Desktop? Yuck - why - who used Palm Desktop? I would like to see M|S develop (or flesh out) the (ir) memo app so that it would sync with Entourage's memos as well. My .002 On 12/4/05 3:24 AM, "Jan Erik Mostr?m" wrote: > Craig Turner 2005-12-03 20:59: > >> I would like to vote for RTF format in the memo app--it would >> transfer so well to other text apps > > Only as an option, RTF doesn't work at all with the apps I use. > > jem From davidturley at pobox.com Sun Dec 4 06:54:26 2005 From: davidturley at pobox.com (David Turley) Date: Sun Dec 4 06:54:36 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: References: Message-ID: <4A2191B0-1137-48FC-9F38-7EC101FD2B3B@pobox.com> I must be missing the point. Can the memo app on the Palm support RTF and HTML? If not, then what's the point of syncing a memo from the desktop that the device doesn't read? On Dec 4, 2005, at 8:56 AM, Robert Williams wrote: > RTF would be the way to go for me as well - not sure HTML would be > great but > if possible that as an option as well. > > The BIG thing I would like to see busted wide open is the 32K File > size > limit - this is a joke in the day of 2GB SD cards & the like :-) > > Also, support for Palm Desktop? Yuck - why - who used Palm Desktop? > > I would like to see M|S develop (or flesh out) the (ir) memo app so > that it > would sync with Entourage's memos as well. > > My .002 > > > On 12/4/05 3:24 AM, "Jan Erik Mostr?m" wrote: > >> Craig Turner 2005-12-03 20:59: >> >>> I would like to vote for RTF format in the memo app--it would >>> transfer so well to other text apps >> >> Only as an option, RTF doesn't work at all with the apps I use. >> >> jem > > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk From ucgajpd at ucl.ac.uk Sun Dec 4 07:31:43 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Sun Dec 4 07:34:01 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: <4A2191B0-1137-48FC-9F38-7EC101FD2B3B@pobox.com> Message-ID: >I must be missing the point. Can the memo app on the Palm support RTF >and HTML? If not, then what's the point of syncing a memo from the >desktop that the device doesn't read? I think it's basically that the current memo is, frankly, pants and we would all like more. I've been using MacNoteTaker for years which allows much bigger files than memo pad but the sync is not sophisticated enough. What I have just been trying is to use the new 'sync' folder in MS with BBEdit text documents. Strengths: raw text suits me (still under testing) it will delete files when they are removed from one device (unlike MNT) bigger than MNT (which splits large files up, though still usable) you can edit the files with something like SiEd as text files Disadvantages no Unicode (so BBEDit has to use older encodings by default SiEd has no file management system like MNT I don't see why people can't use the Folder sync to use RTF and then one of the millions of RTF editors for Palm - is there something I missed? Or does the Folder sync not remove files deleted from the handheld? I thought Wordsmith already did something like what is being described, no? From jfaughnan at gmail.com Sun Dec 4 21:19:26 2005 From: jfaughnan at gmail.com (John Faughnan) Date: Sun Dec 4 21:19:28 2005 Subject: [missing-sync-palmos-talk] clarification: the memo app Message-ID: <262db19b0512042119p1316e040s15106ecd59225066@mail.gmail.com> David Turley wrote: Message: 7 > Date: Sun, 4 Dec 2005 09:54:26 -0500 > From: David Turley > I must be missing the point. Can the memo app on the Palm support RTF > and HTML? If not, then what's the point of syncing a memo from the > desktop that the device doesn't read? The desktop memo application I'm referring to is distributed by Markspace. It's used by folks who DON'T use Palm Desktop. Apple's iCal/Address Book set doesn't support anything like the PalmOS memo. I use memos quite a bit on my PDAs, but I don't use Palm Desktop on my Mac. I do have it installed however. Maybe I should see if I can sync the memos to the PalmOS desktop. I do hope MS does adopt one or more the Memo App enhancments I listed. -- John Faughnan jfaughnan@spamcop.net From davidturley at pobox.com Mon Dec 5 04:20:53 2005 From: davidturley at pobox.com (David Turley) Date: Mon Dec 5 04:21:02 2005 Subject: [missing-sync-palmos-talk] clarification: the memo app In-Reply-To: <262db19b0512042119p1316e040s15106ecd59225066@mail.gmail.com> References: <262db19b0512042119p1316e040s15106ecd59225066@mail.gmail.com> Message-ID: <851FED25-A02E-44B1-93BE-170F2230DF99@pobox.com> On Dec 5, 2005, at 12:19 AM, John Faughnan wrote: > > The desktop memo application I'm referring to is distributed by > Markspace. > It's used by folks who DON'T use Palm Desktop. Apple's iCal/Address > Book set > doesn't support anything like the PalmOS memo. That's where I'm confused I guess. I too use the Markspace memo app, and not the Palm desktop app. But the point of the memo app is to sync those memos to the Palm device. So we are still limited by the memo app on the *device*. If Palm's memo application on the device doesn't support RTF, HTML, whatever, then there's no point in having them. (Or at least that's what I'm trying to figure out. :-) From bcriscuolo at markspace.com Mon Dec 5 05:55:24 2005 From: bcriscuolo at markspace.com (Brian M. Criscuolo) Date: Mon Dec 5 05:55:34 2005 Subject: [missing-sync-palmos-talk] Sync'g anomaly w/ iCal quit In-Reply-To: References: Message-ID: <35842B51-DC35-42D2-AE02-3FB0BC72EC6B@markspace.com> Tom, It would appear that iCal's trickle sync feature doesn't trickle enough! That's a good report. I'm going to submit a bug to Apple with that information. Thanks, b On Dec 3, 2005, at 3:59 PM, dashadow@mac.com wrote: > I'm still fighting getting the iApps to work right w/ ms502. I just > noticed something in iCal that may be related to why I'm having so > much frustration and others aren't. I always have the apps closed > when I sync and I just noticed this scenario... > > Did all the usual vodoo stuff first. Deleted everything out of > iApp's. Export/import the iApps db's. Reset sync client. Restart > computer. Let the conduit delete all the MS (handheld) cal's etc on > first sync w/ DT overrides HH. > > With an empty iCal, make a new event and change name from 'new > event' to 'abtest'. Click off the field to make sure I'm not still > in edit mode. > Close iCal & sync > Now have one event in palm labeled 'new event'. > Open and close iCal & sync. > Now palm shows 'abtest' > > Add new event title it 'abtest2' > don't quit iCal but just sync > palm shows 'abtest2' > > This is about 98% reproducible. Noticed once it didn't happen this > way out of about 20 times of playing this game. > > I would think quitting the app would make it talk to sync services > more than just leaving the app open. Strange... > > Just thought you'd want to know. > > tom > > > iMac G5 20", 1.8Ghz > Mac OS X 10.4.3 > Palm Tungsten T3 > > > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives > can be found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk ******************** Brian M. Criscuolo Senior Software Engineer Mark/Space, Inc. bcriscuolo@markspace.com From liz at groupee.com Mon Dec 5 09:41:47 2005 From: liz at groupee.com (Elizabeth Palomino) Date: Mon Dec 5 09:41:57 2005 Subject: [missing-sync-palmos-talk] Category Question Message-ID: Greetings! Is it possible to sync Entourage categories for calendar? Everything else works beautifully except my schedule is a bit cluttered without being able to sort by categories :) Liz From bobwilliams at knology.net Mon Dec 5 11:18:22 2005 From: bobwilliams at knology.net (Robert Williams) Date: Mon Dec 5 11:18:37 2005 Subject: [missing-sync-palmos-talk] wanted: OS X memo client support for import/export In-Reply-To: References: Message-ID: <1133810302.24136.249054141@webmail.messagingengine.com> I think it is just the conveniance and integration some of us have come to expect (require?!) when using a integrated enviorment like Entourage. On Sun, 4 Dec 2005 15:31:43 +0000, "Jason Davies" said: > >I must be missing the point. Can the memo app on the Palm support RTF > >and HTML? If not, then what's the point of syncing a memo from the > >desktop that the device doesn't read? > > > I think it's basically that the current memo is, frankly, pants and we > would all like more. > > I've been using MacNoteTaker for years which allows much bigger files > than memo pad but the sync is not sophisticated enough. > > What I have just been trying is to use the new 'sync' folder in MS with > BBEdit text documents. > > Strengths: > > raw text suits me > (still under testing) it will delete files when they are removed from > one device (unlike MNT) > bigger than MNT (which splits large files up, though still usable) > you can edit the files with something like SiEd as text files > > Disadvantages > no Unicode (so BBEDit has to use older encodings by default > SiEd has no file management system like MNT > > > > I don't see why people can't use the Folder sync to use RTF and then one > of the millions of RTF editors for Palm - is there something I missed? Or > does the Folder sync not remove files deleted from the handheld? I > thought Wordsmith already did something like what is being described, no? > _______________________________________________ > missing-sync-palmos-talk mailing list > missing-sync-palmos-talk@lists.markspace.com > Unsubcribing information, subscription options and list archives can be > found at: > http://lists.markspace.com/mailman/listinfo/missing-sync-palmos-talk > -- Robert Williams bobwilliams@knology.net From jfaughnan at gmail.com Mon Dec 5 13:04:57 2005 From: jfaughnan at gmail.com (John Faughnan) Date: Mon Dec 5 13:05:00 2005 Subject: [missing-sync-palmos-talk] Import/export from Memo app - key is data fields, not fonts and formatting Message-ID: <262db19b0512051304s2f4d760fmb3e1b63bfebc3913@mail.gmail.com> David, I get it now. Yes, the Palm Memo app doesn't itself support RTF. So for my purposes using RTF as a file format is neither harmful nor helpful -- mostly not relevant. Returning then to my original note: 1. Change to a plain text file format (XML, whatever) so I can work with it using a text editor. 2. Adopt a well known open source database format for the notebook files (MySQL, whatever). 3. Add a separate (command line?) import/export utility. 4. Rewrite the memo client to support import and export. 5. Adopt the same file format for the memos as is used for iPod Notes. 6. Adopt the ODF format for memos. [Confusing! - delete this one] The real point is the ability to get at the Palm data from the desktop. Formatting isn't relevant, data fields are. So I really should have written something more like this: 1. Change to a plain text file format (XML, whatever) so I can work with it using a text editor. 2. Adopt a well known open source database format for the notebook files (MySQL, whatever). 3. Add a separate (command line?) import/export utility. 4. Rewrite the memo client to support import and export. 5. Adopt the same file format for the memos as is used for iPod Notes. Implementation #6 doesn't add much. THANKS! john Date: Mon, 5 Dec 2005 07:20:53 -0500 From: David Turley < davidturley@pobox.com> Subject: Re: [missing-sync-palmos-talk] clarification: the memo app On Dec 5, 2005, at 12:19 AM, John Faughnan wrote: > The desktop memo application I'm referring to is distributed by > Markspace. It's used by folks who DON'T use Palm Desktop. Apple's iCal/Address > Book set doesn't support anything like the PalmOS memo. That's where I'm confused I guess. I too use the Markspace memo app, and not the Palm desktop app. But the point of the memo app is to sync those memos to the Palm device. So we are still limited by the memo app on the *device*. If Palm's memo application on the device doesn't support RTF, HTML, whatever, then there's no point in having them. (Or at least that's what I'm trying to figure out. :-) From ucgajpd at ucl.ac.uk Mon Dec 5 14:23:58 2005 From: ucgajpd at ucl.ac.uk (Jason Davies) Date: Mon Dec 5 14:26:22 2005 Subject: [missing-sync-palmos-talk] : iTunes sync (or lack of) Message-ID: everytime I try to sync music to my Lifedrive it fails, saying: Unable to install file "02 No Words.mp3" (err=0x2A02). The handheld may not be able to play that format. Failed Mark/Space Conduit for iTunes (0x10004411) I thought at first it was due to AAC, but this is MP3...:-) any thoughts? cheers From esinclai at pobox.com Mon Dec 5 19:01:45 2005 From: esinclai at pobox.com (Eric Sinclair) Date: Mon Dec 5 19:36:56 2005 Subject: [missing-sync-palmos-talk] Import/export from Memo app - key is data fields, not fonts and formatting In-Reply-To: <262db19b0512051304s2f4d760fmb3e1b63bfebc3913@mail.gmail.com> References: <262db19b0512051304s2f4d760fmb3e1b63bfebc3913@mail.gmail.com> Message-ID: <34D972EF-621E-4C19-B087-66B2505B95B8@pobox.com> On Dec 5, 2005, at 3:04 PM, John Faughnan wrote: > 1. Change to a plain text file format (XML, whatever) so I can work > with it > using a text editor. > 2. Adopt a well known open source database format for the notebook > files > (MySQL, whatever). > 3. Add a separate (command line?) import/export utility. > 4. Rewrite the memo client to support import and export. > 5. Adopt the same file format for the memos as is used for iPod Notes. I think adaptors could be easily written for 5 if 3 or 4 supported option 1 (if you follow me). This is basically the approach taken by Jeff of ShadowPlan, and then there are XSLT transforms available. For number 2, SQLlite is baked into Tiger, isn't it? I don't know how good the VARCHAR support is in SQLlite, but it might make the path a bit simpler. Once there, 3 or 4 become more straightforward to accomplish by the community, provided the schema is sane and documented. -Eric -- esinclai@pobox.com aim/skype: esinclai http://www.kittyjoyce.com/eric/log/ jabber: esinclai@gmail.com -- esinclai@pobox.com aim/skype: esinclai http://www.kittyjoyce.com/eric/log/ jabber: esinclai@gmail.com From sgruby at markspace.com Mon Dec 5 19:58:56 2005 From: sgruby at markspace.com (Scott Gruby) Date: Mon Dec 5 19:59:00 2005 Subject: [missing-sync-palmos-talk] Import/export from Memo app - key is data fields, not fonts and formatting In-Reply-To: <34D972EF-621E-4C19-B087-66B2505B95B8@pobox.com> References: <262db19b0512051304s2f4d760fmb3e1b63bfebc3913@mail.gmail.com> <34D972EF-621E-4C19-B087-66B2505B95B8@pobox.com> Message-ID: On Dec 5, 2005, at 7:01 PM, Eric Sinclair wrote: > > On Dec 5, 2005, at 3:04 PM, John Faughnan wrote: >> 1. Change to a plain text file format (XML, whatever) so I can >> work with it >> using a text editor. >> 2. Adopt a well known open source database format for the notebook >> files >> (MySQL, whatever). >> 3. Add a separate (command line?) import/export utility. >> 4. Rewrite the memo client to support import and export. >> 5. Adopt the same file format for the memos as is used for iPod >> Notes. > > I think adaptors could be easily written for 5 if 3 or 4 supported > option 1 (if you follow me). This is basically the approach taken > by Jeff of ShadowPlan, and then there are XSLT transforms available. > > For number 2, SQLlite is baked into Tiger, isn't it? I don't know > how good the VARCHAR support is in SQLlite, but it might make the > path a bit simpler. Once there, 3 or 4 become more straightforward > to accomplish by the community, provided the schema is sane and > documented. > Just to chime in here; we are taking all the feedback and evaluating it to see where we will go next with the MemoPad app. Personally, I'm a fan of StickyBrain; it's free form nature and flexibility is ideal for my use. They do have a conduit which syncs one "folder" of memos as it has the ability to have folders inside of folders which the Palm doesn't have. If you need a solution now, I'd say take a look at StickyBrain. In the long term, we are working on ways to improve the MemoPad application. -- Scott Gruby Lead Engineer Mark/Space, Inc. Please visit for assistance with Mark/Space products. From cooper at coopersco.com Mon Dec 5 20:19:42 2005 From: cooper at coopersco.com (Cooper Marcus) Date: Mon Dec 5 20:19:53 2005 Subject: [missing-sync-palmos-talk] Import/export from Memo app - key is data fields, not fonts and formatting In-Reply-To: References: <262db19b0512051304s2f4d760fmb3e1b63bfebc3913@mail.gmail.com> <34D972EF-621E-4C19-B087-66B2505B95B8@pobox.com> Message-ID: <37B1A84A-FD54-4ABC-AD45-8FA750D370DA@coopersco.com> Could I put in a vote for getting the CURRENT version of MemoPad to