[missing-sync-palmos-talk] Missing Sync failing w Treo

[Ken Freeman]

As Scott suggested, try disabling all but the Install conduit and see 
if you can sync, then enable one conduit at a time. Once the problem 
occurs again, hold down command-shift-option-d while in the Missing 
Sync. A dialog will appear where you can check the box to enable 
logging. Now try to sync again to duplicate the problem and generate a 
log file that you will send to support at markspace.com.

The log file will be in your user's /Library/Logs folder and is named 
"MissingSyncLog.txt." You may also want to look in the 
/Library/Logs/CrashReporter folder for any Misssing Sync crash logs and 
send those to us as well.

FWIW, my main device is a Treo 600 and I'm able to sync fine with 
10.3.5, on a PowerBook G4. I wish I had a G5!

Ken

On Sep 9, 2004, at 1:40 PM, Scott Gruby wrote:

>
> On Sep 9, 2004, at 12:17 PM, Scott Davis wrote:
>
>> Greetings all,
>>
>> I saw a post several days back about Missing Sync failing when 
>> attempting to sync to a Treo.
>> Even with the latest beta version, I'm still having that problem.
>> Basically, I get a message "the conduit manager has unexpectedly 
>> quit."
>> Running a G5, system 10.3.5, latest versions of iApps. Palm Desktop 
>> stuff is 4.2
>> Any advice would be helpful!
>>
>>
>
> You haven't indicated which conduits you are using. I'd recommend 
> turning off all conduits and then turning them on one at a time to 
> determine which one is the problem. Our support team can then use that 
> information (along with logs that they will request) to help 
> engineering fix the problem or determine exactly what is causing it.
>
> --
> Scott Gruby
> Lead Engineer, Missing Sync for Palm OS
> Mark/Space, Inc.
> <http://www.markspace.com/>
>
> Please contact support at markspace.com for assistance with Mark/Space 
> products.
>
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