[missing-sync-palmos-talk] please update Clie users

[Scott Gruby]

On Sep 7, 2004, at 4:08 AM, Ken Laster wrote:

> Can us Clie users get an update on the Kernel panic problem in 
> mounting memory stick as a volume with 10.3.5?
> Has the problem been identified?
> Do you have the fix working in the lab?
> Is that fix available in the beta? (if so, how do we get the beta, if 
> not a projected ETA).
>
> We have really lost some important functionality in a product we paid 
> for. It is time you accelerated getting out an upgrade to fix this 
> problem as soon as possible.
>
>

I apologize for us not giving customers an update on this issue sooner. 
We have been hard at work trying to solve it, but it has been quite 
complicated to determine what Apple changed in 10.3.5 to affect our 
driver.

However, I believe that we have a solution (discovered earlier today) 
that fixes the kernel panic. It needs to undergo some internal testing 
before we can release a beta, but please believe me when I say that it 
is our top priority to get this out to customers.

Thanks for your patience and understanding in this matter.

--
Scott Gruby
Lead Engineer, Missing Sync for Palm OS
Mark/Space, Inc.
<http://www.markspace.com/>

Please contact support at markspace.com for assistance with Mark/Space 
products.