[missing-sync-palmos-talk] Itunes and MS

Ken Freeman kfreeman at markspace.com
Thu Sep 2 18:12:40 PDT 2004


I can sync just fine with iTunes open (playing a song or not).

Do you have the Audible Palm OS plugin installed or any other iTunes 
plugins installed?

If you have not already done so, please use the form at 
http://www.markspace.com/support/emailsupport_mspalm.html to report 
this issue to Mark/Space Support. Be sure to include exact steps to 
duplicate and all the related application version information.

Also, include the Missingsynclog.txt file. To get this file, hold down 
the command-option-shift-d keys while in Missing Sync. A dialog will 
appear where you can enable logging. Check the box, try to sync, then 
look for the missingsynclog.txt file in the ~/Library/Logs folder. Send 
that file to support at markskpace.com. You should turn logging off 
afterwards.

Ken

On Sep 2, 2004, at 2:22 PM, Russ Maehl wrote:

> Hi,
>
> Itunes prevents any kind of sync to occur with my Treo 600.  When I 
> start
> the hotsync I get a message back saying that the Treo could not 
> communicate
> with the computer.  The same result when using 'Internet Sharing'.  
> Once
> itunes has been quit all is well again.
>
> Anyone else get this?
>
> Thanks
>
> Russ
>
>
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