[missing-sync-palmos-talk] More on ePocrates

[Anthony M. Kassir, M.D.]

A question for Coffee Girl (or anyone else), and a response on compatibility
with MS from ePocrates.

First the question:

Coffee Girl, thanks for the detailed information. I don't have a wifi
compatible Palm, but I do have a cradle and a cable-modem (always online).
So I tried to AutoUpdate ePocrates without using Palm software or The
Missing Sync by placing my Palm device in the cradle, then clicking on Sync
inside the AutoUpdate application (all settings verified first). I get this
message:

Error: PPP timeout (0x1231)

I guess I need some way of connecting to the internet first.

Second, here's the response I got from ePocrates:

-------------------
Good Day,

Thank you for contacting us about Epocrates.

We are working on a Missing Sync compatible version.  A release date has not
been scheduled.

Please let us know how we may assist you in the future.

Sincerely,

Donald
Analyst
Customer  Technical Services
Epocrates, Incorporated
---------------------

> From: missing-sync-palmos-talk-request at lists.markspace.com
> Reply-To: missing-sync-palmos-talk at lists.markspace.com
> Date: Mon, 29 Nov 2004 12:00:35 -0800
> To: missing-sync-palmos-talk at lists.markspace.com
> Subject: missing-sync-palmos-talk Digest, Vol 18, Issue 39
> 
> Anthony,
> 
> I have a Clie TH55 with Wifi capability.  I'm not syncing through
> Missing Sync or through the Palm software. I'm able to run the auto
> update program through my home wireless connection.  There is a
> separate Auto update icon that installs with ePocrates.  It's a black
> square (with little wings).  When you open it, you can enter the info
> to sync with the ePocrates servers (it may already be entered if you
> were able to install ePocrates once).  You can run this separately as
> long as you have an internet connection.
> 
> I'm including some instructions that the support staff at ePocrates
> sent me (pretty basic) - but it helps if you use Palm Desktop
> Software.  I had another issue with ePocrates but it fixed itself.
> 
> Hope this helps.
> 
>> Please let me know. This is the only thing keeping me with the Palm software
> because I need ePocrates in my practice daily.
> 
> I know how you feel - I use this daily myself.
> 
> Coffee Girl
> 
> 
> Please verify/update the Epocrates Autoupdate settings using the
> following procedure:
> 
> I. Verify you have Palm Desktop Software 4.0 or above installed on your Mac.
> 1. Open your Palm Desktop Software.
> 2. Click Palm Desktop (or the Apple key) on the menu bar then click
> About Palm Desktop.
> 3. If you do not have the latest version of Palm Desktop Software,
> please download it from your handheld manufacturer's website.
> 4. After installing Palm Desktop 4.0, double click RxPro1PalmM (the
> VISE icon) and follow the on-screen installation instructions.
> 
> II. Manually add AutoUpdate server.
> 1. Tap AutoUpdate on your Palm.
> 2. If the Server says "Untitled," enter the following information:
> - Server: Epocrates Server
> - Server Addr: sync6.epocrates.com
> - Username: Your ePocrates username
> - Password: Your ePocrates password
> - Enabled box checked
> 3. Close AutoUpdate.
> 4. On your Mac, locate and double click RxPro1PalmM (the VISE icon).
> 5. When asked if you have HotSynced with a Windows computer, select
> "Yes" then "Quit."
> 
> III. Enable your AutoUpdate conduit.
> 1. Open your Palm Desktop Software.
> 2. From the menu bar, click "HotSync" then "Conduit Settings."
> 3. Select "Epocrates AutoUpdate" conduit, click Conduit Settings,
> select "Custom Synchronize the files" then click "Make Default."
> 4. Connect to the Internet then HotSync.
> 
> Epocrates should update during your next HotSync.