[missing-sync-palmos-talk] unable to sync ical, address book with isync via missing sync

[Scott Gruby]

On Nov 15, 2004, at 12:23 AM, Williams Ian wrote:

> Unable to sync ical and address book with palm pilot. Have tried 
> updating either the address book on the mac or the address book within 
> the palm pilot and neither will sync  have enabled isync conduit have 
> set up isync for slow synchronisation my palm pilot device appears in 
> the isync window when i manually start isync  on starting a sync with 
> the button on the cradle missing sync starts up briefly mentions isync 
> conduit and finishes. I have disabled all other conduits in an attempt 
> to get this to work. The other conduits for Pocket Quicken work fine  
> Sync log within missing sync reads as follows
>
> Sync starting at 14/11/2004 22:11 (22:11:47) on USB
> 14/11/2004 22:11 iSync Conduit starting
> 14/11/2004 22:11 User Ian Williams not configured for any iSync data 
> classes
> OK iSync Conduit
> Sync completed successfully at 14/11/2004 22:11 (22:11:50)
>
> I have reset permissions numerous times and restarted my mac. Have 
> also tried uninstalling and reinstalling the software. Have tried the 
> latest beta release as I experienced exactly the same problems with 
> your standard release  I used to be able to sync fine using Hotsync 
> manager and isync, so I know there is no problem with hardware or 
> cables. Have also tried disabling usb hubs but doesn't make any 
> difference
>

I believe we have fixed this issue (or at least something similar that 
shows the same behavior). In the meantime:

1. Open the file 
~/Library/Preferences/com.markspace.missingsync.palmos.plist and look 
for <key>User ID</key>. (You can use TextEdit.) Under that should be a 
number. Copy that number. (If you have multiple Palm handhelds defined, 
look for the User ID for that handheld.)
2. Open the file /Library/Application 
Support/SyncServices/501/PalmConfiguration.txt.
	(If you have more than one OS X user, the 501 might be different.)
3. Paste the number you copied in the spot where it says: 
NSPalmUserID=0 (replace the 0).
4. Save the file.
5. Sync.

If you open the conduit settings for iSync, you will have to repeat 
this process.

--
Scott Gruby
Lead Engineer, Missing Sync for Palm OS
Mark/Space, Inc.
<http://www.markspace.com/>

Please contact support at markspace.com for assistance with Mark/Space 
products.